Peter Jones, the manager, was a big part of making our stay more comfortable. He was exceptionally courteous and helpful, and went out of his way to give us pointers on what to see and do in Budapest. He was always available via cellphone for all of our questions! The pricing was good, great location, the apartments were spacious and clean. And free wireless!
Because it was an apartment set-up, there is no maid-service of any sort which only gets painful if you are staying for longer than a night or 2- while we were happy to do our own cleaning, we did not know where to empty our trash which became a nuisance. Our washing machine (which was a main reason we booked) was broken but the manager offered to take our laundry. Problem solved.
Peter is very helpful and responsive, the room is real big, kitchen is equipped, now you can have internet access, e.g this is the best quality/price choice
Travelling with infant baby I'd prefer to have the room cleaned more carefully
The apartment was very large. Two good sized bedrooms, a large living room/kitchen area. New and clean bathrooms. Dishwasher, washing machine, a bath and a half bath. Perfect for a family with 2 college age sons. Nice garage facility.
The building porter (who helped us check in and gave us our key) spoke almost no English. She was very kind but it was a bit of a challenge working out the details. The beds were very clean but not overly comfortable.
extreme kindness of hotel managers Mr Jones and mr Joe
Central location and the manager, Joe made it a fun place to stay.
Policies vary by room type and provider.