Very Poor Staff Experience
Great location near Church Street and within walking distance of Central Burlington's attractions.
Very poor welcome and interaction with staff. As a family member of a Marriott employee, I utilized the Explore Rate discount for family members. My initial greeting was a very cold "I can't believe we're offering that rate tonight" followed by what felt like an interrogation about my relationship to the Marriott employee (my mother). A packet of room keys was tossed across the counter my way with no explanation of where the elevators were, how the parking lot worked, etc. Upon asking, I got a repeated "I just can't believe we're offering that rate tonight". Very very poor way to treat the family members of fellow Marriott associate.
Accommodating and Understanding
The staff were absolutely wonderful. We had a terrible experience the evening before, so we switched to the Courtyard. Seeing and listening to what happened, the staff did their best to allow us to take care of our vehicle while we waited for our room, and even accommodated an early check-in because of our needs. Thank you so much! You saved the 4th of July for us!!!
Pretty good hotel in great location
Loved the location. Close to everything in Burlington.
Restaurant was awful!!!! Service was slow and it took over an hour to get our breakfast.
The recently renovated Courtyard Burlington Harbor is located just steps away from Lake Champlain, Burlington Town Center, and the Church Street Marketplace. It is ideal for business or pleasure with spacious, thoughtful guest rooms, breakfast, dinner and Sunday brunch at our on site restaurant,Bleu Northeast Seafood(for a charge), indoor saline pool, soaking tub, fitness facility, complimentary bicycle use, fire pit, high speed internet, flat screen HD TV's, and a business center which all combine to make the Courtyard Burlington Harbor the right choice for your lodging needs. Guestrooms and bathrooms echo Vermont's serene beauty, blending form and function for maximum comfort and productivity. Art by Vermont photographer Jim Westphalen. Cherrywood furnishings. Autumnal colors. Pure Vermont air suffusion. Comfortable linens, warm comforters, premium mattresses, oversized tubs,walk-in showers, fat fluffy towels. Places for work, spaces for rest. Revitalizing sanctuaries that serve you like no other
Based on 418 reviews
Value for money
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