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Hotel Xbalamque and Spa
3 stars

Hotel Xbalamque and Spa

Av. Yaxchilan No. 31, Centro, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 892 3377
From
C$ 48
Cheapest

rate per night

6.9
Okay
based on 2636 reviews
2,636 reviews
Room type
Provider
Nightly total
Standard Room
C$ 48
Double room
C$ 50
Deluxe room
C$ 73

Photos of Hotel Xbalamque and Spa

About Hotel Xbalamque and Spa

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Parking for free
Located in central Cancun, the Hotel Xbalamqué Resort & Spa features Mayan-style décor, an outdoor pool, and spa. Every air-conditioned room at the Hotel Xbalamqué Resort & Spa provides cable TV. Hotel Xbalamqué includes an on-site bar "4 Elementos" which offers drinks and snacks with available room service. Tour information and car rentals are also available at the hotel, while safes and WiFi are available at reception. Cancun’s ADO Bus Station is just 500 metres from the Xbalamqué Resort & Spa. The Hotel Zone is a 5-minute drive away, while Cancún International Airport is a 20-minute drive away.

Latest deals for Hotel Xbalamque and Spa

Thu 25/7
Fri 26/7
Double room
2 double beds
bed type unknown
2 double beds
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
Superior Room
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Hotel Xbalamque and Spa

  • Outdoor pool
  • Spa and wellness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24hr front desk

Bathroom

  • Shared bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Outdoor pool
  • Sauna
  • Pool towels

Accessibility and suitability

  • Disabled Access
  • Elevator
  • No smoking
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Evening entertainment
  • Beauty salon
  • Karaoke

Outdoor

  • Terrace/Patio
  • Garden

Laundry

  • Laundry facilities
  • Laundry service

General

  • Tile/marble floor
  • Storage available

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Free parking

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Reviews of Hotel Xbalamque and Spa

6.9
Okay2,636 verified reviews
7.0Families
9.1Couples
5.9Solo
3.2Friends
Pros +
Cons -

Show reviews that mention

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3.4Poor
Anonymous, Jan. 2019

Cons. Didn't have my room at time.roaches,pool not clean. And the advertise as a resort.

2.5Poor
Anonymous, Mar. 2016

Pros. The Hotel had potential. Only if they could've just kept it clean. Smh!

Cons. There were apparently bed bugs in my friends room. The bugs ate through their shirt at night. I had mold in my first room and it smelled like that all around the hotel. Hotel is out dated and if only they could keep up the maintenance then the hotel would have a lot of potential. The night staff had horrible service. Treated us like they didn't care what was going on. my first room was a suite. Horrible. The AC didn't even work. My second room, which was a regular room, was a lot better than the suite but it was a little scary to sleep. The AC in that room was on blast. Almost reminded me of a freezer. Better than the last room but I almost froze to death. All around this hotel was pretty bad. I guess you get what you pay for but definitely worth the money to stay somewhere else. Oh yea! Did I mention that there were bats in the hotel?!? Yes I said bats. Smh!

7.1Good
Erin, Jan. 2015

Pros. Good location to bars, it's air conditioned and its a cool looking hotel. the hotel bar food is kinda crappy. The water didn't work for the first few hours after we checked in but I'm pretty sure they had it turned off to our floor to converse it or something. That's what it sounded like anyways. There's no blankets on the beds, only sheets. We stayed for $60 cad. You're in a good location for bars, everything's walking distance and you have a ton of choices. I'd stay here again. We didn't see any bugs (and I looked) and the bed was pretty comfy

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the highlights of Hotel Xbalamque and Spa?

Guests appreciate the amazing art work, friendly staff, and the great time they had during their stay.

How is the cleanliness at Hotel Xbalamque and Spa?

While some guests found the rooms clean enough, others mentioned concerns about the room cleanliness, including stained towels and sheets.

What are the common complaints about Hotel Xbalamque and Spa?

Common complaints include issues with the air conditioning, room cleanliness, and noise from nearby bars.

What are the best times to visit Hotel Xbalamque and Spa?

The low season is in August, and the high season is in July.

What can guests expect from the beds at Hotel Xbalamque and Spa?

Guests can expect extra-long beds, feather pillows, and comfortable sleeping arrangements.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room Away from the Bar

Several guests mentioned noise disturbances from the bar, so consider requesting a room away from the bar area for a quieter stay.

Check Room Amenities

Some guests reported issues with the lack of blankets and washcloths, so it's advisable to check the room amenities upon arrival and request any missing items promptly.

Consider Bringing Earplugs

Due to potential noise from nearby bars and clubs, bringing earplugs might help ensure a good night's sleep.

Explore Nearby Attractions

The hotel's proximity to Parque Las Palapas and other attractions makes it convenient for exploring the local area, so take advantage of the nearby points of interest.

Verify Internet Access

Some guests experienced difficulties with internet access, so it's recommended to verify the internet connectivity upon arrival and seek assistance if needed.

Request a Room with Hot Water

Several guests mentioned issues with hot water, so consider requesting a room with reliable hot water during your stay.

Be Mindful of Noise Levels

The hotel's central location and nearby entertainment venues may result in higher noise levels, so be prepared for potential noise disturbances during the stay.

Check for Cleanliness

Some guests reported cleanliness issues, so it's advisable to inspect the room upon arrival and report any concerns to the staff for prompt resolution.

Take Advantage of Spa Services

Guests appreciated the spa services, so consider indulging in a relaxing spa treatment during your stay.

Consider Parking Options

As there is no private parking, consider exploring parking options in the vicinity and plan accordingly.

Location

Av. Yaxchilan No. 31, Centro, 77500 Cancún, Quintana Roo

What's nearby

  • Parque Las Palapas149 m
  • Iglesia cristo rey210 m
  • Parroquia de Cristo Resucitado4.2 km
  • Torre Escenica4.7 km
  • Playa Langosta5.3 km
  • Playa Tortugas6.7 km
  • Cancun Golf Club at Pok Ta Pok7.6 km
  • Acuario Interactivo8.8 km
  • Playa Caracol9 km
  • Playa Chac Mool9.1 km
  • Forum Beach9.2 km
  • Kukulcan Plaza9.3 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Xbalamque and Spa

Low season

June

High season

December

Average price (weeknight)

C$ 58

Average price (weekend night)

C$ 55
Cheapest month to stay with an average 17% drop in price.
Most expensive month to stay with an average 67% rise in price.
Average Sun. - Thu. price over the last 2 weeks.
Average Fri. & Sat. price over the last 2 weeks.

When to book a room at Hotel Xbalamque and Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Hotel Xbalamque and Spa

  • If you’re after a cheap room at Hotel Xbalamque and Spa, then you should consider staying during the low season. The cheapest deals can generally be found in June and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Xbalamque and Spa, plan to stay on a Monday or Saturday. The most expensive day is usually Sunday.
  • The cheapest price a room at Hotel Xbalamque and Spa was booked for on KAYAK in the last 2 weeks was C$ 54, while the most expensive was C$ 54.
  • How long should you stay at Hotel Xbalamque and Spa? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hotel Xbalamque and Spa

  • Where is Hotel Xbalamque and Spa located?

    Hotel Xbalamque and Spa is located at Av. Yaxchilan No. 31, Centro in Downtown, 0.6 km from the centre of Cancún. Parque Las Palapas is the closest landmark to Hotel Xbalamque and Spa.

  • When is check-in time and check-out time at Hotel Xbalamque and Spa?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Xbalamque and Spa.

  • Does Hotel Xbalamque and Spa offer free Wi-Fi?

    Yes, Hotel Xbalamque and Spa offers free Wi-Fi.

  • Does Hotel Xbalamque and Spa offer free parking?

    Yes, Hotel Xbalamque and Spa offers free parking.

  • How far is Hotel Xbalamque and Spa from the airport?

    Hotel Xbalamque and Spa is 14.7 km from Cancun. Hotel Xbalamque and Spa is 72.5 km from Cozumel.

  • Does Hotel Xbalamque and Spa have a pool?

    Yes, Hotel Xbalamque and Spa has a pool on-site.

  • How does KAYAK find such great Hotel Xbalamque and Spa hotel deals?

    KAYAK scours the web for all room deals available at Hotel Xbalamque and Spa in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xbalamque and Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Xbalamque and Spa.

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