Hotel Xbalamque and Spa

6.4
Good

Based on 1,391 reviews
 
Avenida Yaxchilah N 31, 77500 Cancún, Quintana Roo, Mexico
  +52 998 193 2720
Hotel Xbalamque and Spa - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs. KAYAK |
Last Minute Travel C$ 40
EasyClickTravel C$ 41
TripAdvisor C$ 43
Last Minute Travel
per night
EasyClickTravel
per night
TripAdvisor
per night

Good to know

Distance to city centre 0.6 km
Location rating 8.5
Nearest Airport Cancun
Distance to airport 14.8 km

Rooms

Check-in
Check-out

Double Rooms

C$ 97+

Photo
Bed Type
Provider
Nightly Base Price
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Double bed
C$ 97 per night

Standard Rooms

C$ 40+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 40 per night
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Unknown
C$ 41 per night
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Unknown
C$ 43 per night
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Unknown
C$ 43 per night
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Double bed
C$ 45 per night
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Double bed
C$ 45 per night
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Double bed
C$ 46 per night
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Unknown
C$ 46 per night
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Unknown
C$ 46 per night
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Double bed
C$ 48 per night
IMAGE
Double bed
C$ 48 per night
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Unknown
C$ 48 per night
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Double bed
C$ 50 per night
IMAGE
Double bed
C$ 50 per night
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Double bed
C$ 52 per night
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Unknown
C$ 52 per night

Reviews

Pros

Cons

Traveller rating

19
44
30
24
0

Time of year

Traveller type

Show reviews that mention

+
bit uncomfortable in 4 reviews
broke into the car in 3 reviews
bus station in 47 reviews
dirty bedsheets in 3 reviews
hot room in 35 reviews
hot water in 21 reviews
karaoke downstairs in 2 reviews
maids will knock in 4 reviews
near ado in 11 reviews
pictures on the web in 4 reviews
singing and music in 2 reviews
smell of mold in 4 reviews
spa and massage in 11 reviews
spa and staff in 45 reviews
staff was very friendly in 47 reviews
swimming pool in 23 reviews
switching on the light in 2 reviews
wifi in the rooms in 13 reviews
  • Mediocre
    Jan 2019
    3.4

    Roaches.pool not clean.

    Didn't have my room at time.roaches,pool not clean. And the advertise as a resort.

  • Mediocre
    Mar 2016
    2.5

    Worse Hotel I have ever stayed in.

    The Hotel had potential. Only if they could've just kept it clean. Smh!

    There were apparently bed bugs in my friends room. The bugs ate through their shirt at night. I had mold in my first room and it smelled like that all around the hotel. Hotel is out dated and if only they could keep up the maintenance then the hotel would have a lot of potential. The night staff had horrible service. Treated us like they didn't care what was going on. my first room was a suite. Horrible. The AC didn't even work. My second room, which was a regular room, was a lot better than the suite but it was a little scary to sleep. The AC in that room was on blast. Almost reminded me of a freezer. Better than the last room but I almost froze to death. All around this hotel was pretty bad. I guess you get what you pay for but definitely worth the money to stay somewhere else. Oh yea! Did I mention that there were bats in the hotel?!? Yes I said bats. Smh!

  • Good
    Jan 2015
    7.1

    Does the trick

    Good location to bars, it's air conditioned and its a cool looking hotel. the hotel bar food is kinda crappy. The water didn't work for the first few hours after we checked in but I'm pretty sure they had it turned off to our floor to converse it or something. That's what it sounded like anyways. There's no blankets on the beds, only sheets. We stayed for $60 cad. You're in a good location for bars, everything's walking distance and you have a ton of choices. I'd stay here again. We didn't see any bugs (and I looked) and the bed was pretty comfy

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About

Overview

With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, steps from Las Palapas Park and Cristo Rey Church. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

6.4 Good

Based on 1,391 reviews

8.5

Location

6.6

Pool

2.0

WiFi

1.7

Cleanliness

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Free Wi-Fi
Car rental
Internet
Concierge service
Laundry service
Room service
Spa
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Designated smoking area
Storage available
Terrace/Patio
Elevator
Massage
Beauty salon
Pets not allowed

Photos

Hotel Xbalamque and Spa - Cancún - Building All Photos (35)
Hotel Xbalamque and Spa - Cancún - Bathroom Bathroom (2)
Hotel Xbalamque and Spa - Cancún - Bedroom Bedroom (7)
Hotel Xbalamque and Spa - Cancún - Building Building (3)
Hotel Xbalamque and Spa - Cancún - Front desk Front desk (2)
All Photos (35)
Hallway (6)
Spa (1)
Front desk (2)
Restaurant (3)
Pool (3)
Bedroom (7)
Building (3)
Patio (1)
Lobby (2)
Outdoors (2)
Conference (1)
Bathroom (2)
Hotel amenity (2)
All Photos (35)

Location

Most Popular Landmarks

  • Parque Las Palapas 145 m
  • Iglesia cristo rey 206 m
  • Parroquia de Cristo Resucitado 4.2 km
  • Torre Escenica 4.7 km
  • Playa Langosta 5.3 km
  • Playa Tortugas 6.7 km

Cancún Travel Guide

Learn about Cancún on KAYAK

Getting Around

Cancun 14.8 km
Playa Del Carmen 68.5 km

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