Good to know
|Distance to city centre||0.4 km|
|"Lovely staff and great breakfast."||(in 173 reviews)|
|"Plus excellent free breakfast"||(in 190 reviews)|
|"clean and tidy good breakfast."||(in 9 reviews)|
Time of year
Show reviews that mention
|beds were comfy||in 21 reviews|
|cardiff castle||in 31 reviews|
|clean and tidy||in 11 reviews|
|close to the city||in 44 reviews|
|coach station||in 15 reviews|
|comfy and the staff||in 225 reviews|
|dining room||in 84 reviews|
|facilities were great||in 55 reviews|
|free hot drinks||in 10 reviews|
|good breakfast||in 253 reviews|
|great hostel||in 67 reviews|
|great location||in 129 reviews|
|processed food||in 2 reviews|
|rooms were clean||in 11 reviews|
|shared bathroom||in 27 reviews|
|value for money||in 60 reviews|
The staff is great!
Not a great place to stay. Very unprofessional management. I had an issue and their behaviour was very unprofessional without making any effort to address the issue. I would happily give a higher rating but having the ability to solve problems by the management is crucial. The place is not very clean as the bathroom is always full of water and toilets are not clean. The hosts need to wash their dish but not all of them do the dishes properly so you will find dirty dishes . I would questions wether this meets any hygiene standards...note that there is no private bathroom even if you book a private room (this is not mentioned next to the room type which is the case with most hostels). The management is very unhelpful with big Ego. Instead of trying to find a solution they would only ask me to admit that the mistake was mine. They specifically told me that I can cancel my booking and go and find another room although there is no way I will find a cheaper room. They assume that everyone that stays there has booked the room entirely based on the price and they think they have the best service while it is really poor. I raised an request to booking before I even checked in and the manager said that I haven't raised the issue at the time of my check in (essentially calling me a liar). Too disappointed and I would never stay at them again. The hostel next door is cheaper and people seemed to be nicer (+ they always state whether the room comes with a private or shared bathroom).
Very good for all the local shops pubs and restaurants
Mop in bathrooms to clean floor and mirror over the plug socket were you need to use hair dryer
Breakfast was great. Best breakfast of any hostel I have been in about 150 to 200 I have been in. Bathroom with individual toilet, sink and shower all in one including the soap gel shampoo. Had a hair dryer.
The location of the hotel is very good, just near the Cardiff Castle, by the river, the hotel is very clean. The receptionist was very enthusiastic, I am sorry that I did not remember his name, because my English is not very good, haha! There is also a fat big black cat inside, very cute! The bathroom design is very good, the bedroom is quiet and everything is wonderful!
It would be better if the bed had a bed curtain.
Located in Cardiff (Riverside), The Riverhouse is within a 15-minute walk of Principality Stadium and Cardiff Castle. Featured amenities include luggage storage and laundry facilities.
based on 1,247 reviews
Things to Know
- Good kitchenette
- Impressive bathroom
- Clean hotel facilities
- Clean bathroom
Policies vary by room type and provider.
Most Popular Landmarks
- Principality Stadium 215 m
- Cardiff Castle 0.5 km
- Bute Park 0.7 km
- St David's 0.8 km
- Cardiff Cathedral 0.8 km
- New Theatre 0.9 km
|Cardiff-Wales Arpt||14.2 km|
|Cardiff Central||0.6 km|
|Cardiff Ninian Park, Gwent||1 km|