based on 11 reviews
Just a 10-minute car trip from Luis Munoz Marin International Airport, The Ritz-Carlton San Juan provides convenient accommodation and offers an outdoor pool, outdoor tennis courts and a sauna. It has a spa and wellness center, as well as an express check-in and check-out feature, 24-hour room service and a kids club.
Those staying at the resort have access to a sun deck and a hair salon. In addition, the multilingual staff are available to offer assistance.
Rooms are stylishly decorated and come with mini bars and slippers. Each includes its very own bathroom with bathrobes and a hair dryer.
The resort's traditional restaurant features an outdoor terrace. Each evening, guests are welcome to relax in the comfortable lounge bar. A selection of dining options are also found in the area.
The Ritz-Carlton San Juan is a convenient base to explore nearby Castillo San Cristobal and Condado Lagoon. Ocean Park Beach can be easily reached by car.
Services and conveniences
Pool and spa
Accessibility and suitability
Things to do
Parking and transportation
Media and entertainment
Health and safety
Cons:The beach cafeteria takes too long and always gets the order wrong
Cons:This resort is confused. It has high end and empty jewellery stores but a down market casino and resultant clientele. The hotel has only one pool which doesn't function as a central location. The hotel itself has no atmosphere. Feels very loud and downmarket inside. The prices for food etc are extortionate. The hotel is located literally alongside the airport runway, so planes take off all day and evening beside you. Deafening noise on the beach. The beach is sketchy, not cleaned each morning. Bed service is managed by guys in a truck which spews exhaust over you and adds more noise. The beach isn't big enough to need that. Clientele smoke and in in case smoke weed on the beach so it blows all over you. Other clientele - the casino types - drink heavily in the beach and get loud etc. then there are the cell phone junkies talking loudly about their dreary lives at the top of their voices. Time to zone the beach.
Cons:Nickle & Dimed. Pre-arranged amenaties, spa services and payment. All was lost somewhere between the concierge and front desk; so had to change plans and credit card.
|Check in anytime after 4:00 PM, check out anytime before 11:00 AM|
|Cancellation/prepayment policies vary by room type and provider.|
Guests with existing The Ritz-Carlton, San Juan reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Ritz-Carlton, San Juan for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Ritz-Carlton, San Juan is located at 6961 Ave Gobernadores, 9 km from the centre of Carolina. Isla Verde Beach is the closest landmark to The Ritz-Carlton, San Juan.
Check-in time is 4:00 PM and check-out time is 11:00 AM at The Ritz-Carlton, San Juan.
Yes, The Ritz-Carlton, San Juan offers free Wi-Fi.
No, The Ritz-Carlton, San Juan does not offer free parking.
No, The Ritz-Carlton, San Juan does not offer free airport shuttle service.
The Ritz-Carlton, San Juan is 1.2 km from San Juan Luis Munoz Marin Intl. The Ritz-Carlton, San Juan is 9 km from San Juan Isla Grande.
No, pets are not allowed at The Ritz-Carlton, San Juan.
Yes, The Ritz-Carlton, San Juan has a pool on-site.