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Hotels near Castries George F. L. Charle airport

Hotels near Castries George F. L. Charle airport

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George F. L. Charle (SLU) - Castries, Saint Lucia
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Best hotels near Castries George F. L. Charle airport

Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.1
Overall
8.0
Overall 9.1 Excellent
Based on 215 reviews
Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.1
Overall
8.0
Cleanliness
9.6
Comfort
9.5
Location
9.0
Services
9.4
Staff
9.3
Cleanliness
9.6
Comfort
9.5
Location
9.1
Services
9.5
Staff
9.4
Cleanliness
9.5
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
6.0
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.6
Comfort
8.2
Location
8.6
Services
8.9
Staff
8.3

Excellent 9.0
Pros: The location was perfect with a great view of the harbour. The staff were attentive, friendly and fun. The food was amazing and I am looking forward to returning one day soon.
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: Upon arrival we were greeted kindly. We had an immediate temperature check and given all guidelines on how we would be kept safe during our stay (temperature check every morning). The view from the terrace (Marina view) was amazing- overlooking the pools and poolside bar. The food was great and the drinks were served up perfect by Vito, Lex, Ronnie, and Jeanniel. There was a karaoke night, sushi restaurant and easily coordinated taxis to and from the resort. Aside from being a beautiful and absolutely clean place, Harbor clubs staff are so friendly and hospitable. As a traveler who likes to see the whole island it was tough not being able to but staying at the HC made up for it. Tanya, Lex, Vito thanks again! Check out Richardo on the 6th floor for sushi, you won’t regret it. Sorry those I can’t remember -lovely ladies at reception (cleaning staff did a spotless job each time). Blessings Harbor staff
Cons: We had no complaints.
Excellent 10.0
Pros: Very clean, hallway and room smell good. Staff are super friendly.
Excellent 10.0
Pros: Awesome stay a day before our Sandals vacation and returning next week.
Cons: Nothing
Excellent 10.0
Pros: Service
Cons: No beach
Okay 5.0
Pros: Staff , Location and view were exceptional. The service from the staff cannot be faulted . Rooms were comfortable and large
Cons: Couldn’t leave the hotel due to Covid restrictions apart from organised trips which in the first week was only on trip because we all complained that nothing was being offered 2nd week we were offered the same trip as above and two others which were cancelled , no entertainment in the hotel again after complaints we had a DJ brought in for one night out of 13 and we saw two other nights were a couple of musicians were brought in from 6pm til 8pm !!! No good to anyone as we were all eating . Bar closed at 10 pm no other options to drink or stay up if you wanted to as lights went out in the bar , the menu was only 3/4 main options for dinner or lunch and didn’t change or you could pay supplements to add a better option or you could eat in the upstairs restaurant which eventually opened at the end of our first week after complaining but very pricey and we thought it was not worth the cost $200 for one adult one teen with no alcohol, my daughter ordered sushi and didn’t get it she was told sorry and her steak was sent back as she ordered medium and it was cooked dry and well done- very disappointing. The manager promised changes but we didn’t see many only for one large group of ladies who cornered him and complained we shouldn’t have to complain about it all to get action. I know there are restrictions this should be clear on the website prior to booking we paid a higher price for accommodation that had entertainment in case we were restricted and didn’t get what we paid for in my humble opinion
Excellent 8.0
Pros: Despite significant Covid restrictions the limited number of staff could not do enough to try and overcome all the hassles - staff like Berniella, Randall, Dre, jeaneal, garvin and channelle work hard really wanted to please and help. Hotel was only about 20% full. Temperature testing each day was reassuring ....pool setting and poolside bar lovely. Food was really good too.... did a day cruise which was also fab (and good to be getting out of hotel for a bit)...
Cons: Would have been better to have more staff but the limits of Covid are understood given limited number of guests
Excellent 8.3
Pros: Easy access to stores , excellent customer service, especially my regards to Bernella! Front desk agent. Attended all my needs.
Cons: Please add more trash bins to the room. Only had one little one in bathroom. Also add more water in rooms also.
Excellent 10.0
Pros: The staff are absolutely amazing. They became my family only after one week of vacation.
Cons: Everything was beyond perfect. Keep delivering an exceptional service!
Harbor Club St. Lucia, Curio Collection by Hilton - Gros Islet
Rated #1
9.1
Excellent 9.1
Based on 215 reviews
Details
Reviews
C$ 276

Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.7 Excellent
Based on 294 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Location
9.0
Services
8.2
Staff
8.4
Cleanliness
8.8
Comfort
8.8
Location
9.1
Services
8.3
Staff
8.5
Cleanliness
8.8
Comfort
8.8
Location
9.1
Services
8.3
Staff
8.6
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.5
Comfort
8.3
Location
9.0
Services
7.5
Staff
8.3

Excellent 9.0
Pros: Great location, really lovely helpful staff
Excellent 10.0
Pros: rooms, location, staff
Cons: Everything that I wanted was there, so nothing I didnt like
Excellent 9.0
Pros: We were scuba diving on this trip and couldn't have asked for a better room location. The dive boat was right outside our deck door. The room far exceeded expectations, very large with a nice kitchenette, sitting area and jacuzzi tub.
Cons: We had asked for airport pick up but no one showed, we took the local taxi which worked out just fine. We asked for two wake-up calls and didn't get either but we always have a travel alarm with us anyway. I would just confirm a day ahead re the airport pick up.
Excellent 8.0
Pros: Good location. Nice rooms. Lovely staff.
Cons: The bathroom/bathtub arrangement in the waterside rooms is just plain weird.
Excellent 10.0
Pros: Love the location! It’s close to all the bars and to some restaurants. Very close to Rodney Bay beach which is beautiful! Good amenities. The rooms are very spacious especially for that great price.
Good 7.9
Pros: Everything.
Excellent 9.2
Cons: Good location and quiet..
Excellent 10.0
Pros: The location is great. Walking distance to the beach and to restaurants and bars in the area. Access to tours around the island.
Cons: The rooms are non smoking but somebody smoked in my room. It smells of stale cigarettes. That is not the fault of the hotel though.
Harmony Marina Suites - Rodney Bay
Rated #2
8.7
Excellent 8.7
Based on 294 reviews
Details
Reviews
C$ 157

Cleanliness
9.4
Comfort
9.5
Location
9.0
Services
9.4
Staff
9.5
Overall 9.3 Excellent
Based on 21 reviews
Cleanliness
9.4
Comfort
9.5
Location
9.0
Services
9.4
Staff
9.5
Cleanliness
9.5
Comfort
9.5
Location
8.9
Services
9.3
Staff
9.5
Cleanliness
7.5
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: Absolutely fantastic. The location is stunning, rooms and facilities are brilliant and the staff can not be more helpful. Staff went above and beyond to ensure our stay was perfect. Food is exceptional, with daily specials everyday. Food is fresh and to a good quality. The chef is also flexible to requests and could not fault. Clear following of covid guidelines throughout the hotel without it being intrusive. This is our 2nd visit and would definitely return, as good as it was the first time.
Cons: Nothing...everything was brilliant. If anything wasnt quite right it was fixed straight away with no fuss at all.
Excellent 8.0
Pros: The food was excellent.
Cons: The taxi charges when going out to eat or doing excursions were exorbitant.
Excellent 9.2
Pros: The beauty and the privacy of the resort is fabulous. All the employees were so efficient and always smiling , from check in to room service and in between. We stayed in cottage one so it’s a hike up all the stairs to the lobby but we had our own pool so we stayed in our private world until cocktail hour, dinner or a trip into town which is a short taxi ride. We definitely will return.
Excellent 9.0
Pros: Everything was done beautifully - we were all inclusive and our room boasted a full fridge of wine, water and mixers and we had full bottles of rum, whisky, vodka, gin in the room too. Breakfast was lovely as no buffet - great choice of menu served to your liking at your table. Pool bar was excellent and staff exceptionally charming and musical. Lunch at the pool was full of variety and excellent fish options. Dinner in the restaurant was lovely as felt like open air and the menu choice was again excellent with daily specials. Gym was also good size and easy to have to yourself. Beach was idyllic. We were sorry we had to leave so soon.
Excellent 10.0
Pros: Outstanding from start to finish! The websites photos and descriptions truly represent the stunning views and tranquil atmosphere. We had a rental car for exploring but spent many an hour just enjoying the resorts amenities and relaxing at our cottage and quiet beach just steps away. The food and service at the casual open air dining room and poolside tables were great; started the day with St. Lucian breakfast and a colorful rainbow and ended with Mahi Mahi and a beautiful sunset! CC's super friendly and engaging staff made us feel so at home. Thank you CC for a very special and memorable holiday!
Excellent 10.0
Pros: Everyone was delightfully welcoming and friendly!
Cons: It would be lovely to have small library of books or magazines. Perhaps a chess set.
Excellent 9.2
Pros: The view. The beach. The pool.
Cons: The road leading to the property is in a very poor state.
Excellent 8.8
Pros: Staff extremely accomodating and friendly. Great layout of the room and facilities. Great scenery and views from the balcony.
Cons: The road to the hotel was rough. No plug for the blow dryer next to a mirror. No expeller fan in the toilet
Calabash Cove Resort And Spa - Gros Islet
Rated #3
9.3
Excellent 9.3
Based on 21 reviews
Details
Reviews
C$ 591

Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
8.7
Overall
10.0
Overall 8.6 Excellent
Based on 144 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
8.7
Overall
10.0
Cleanliness
8.9
Comfort
8.6
Location
8.7
Services
8.4
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
8.7
Services
8.8
Staff
9.0
Cleanliness
8.8
Comfort
8.5
Location
8.1
Services
8.3
Staff
8.1
Cleanliness
9.5
Comfort
9.3
Location
8.8
Services
9.1
Staff
9.3
Cleanliness
10.0
Comfort
9.6
Location
9.6
Services
10.0
Staff
10.0

Excellent 8.0
Pros: very nice beach and villa, most of the staff was polite and friendly, stayed for couple of weeks
Cons: limited food options on property, and the food wasn't good, except breakfast.. wouldn't recommend the all inclusive option stay away from the private residence club, they initially said it was just a conversation to tell us more, no pressure.. when we spoke to the manager (jessica), she was so rude and aggressive in selling.. she expected us to commit to buying 40 years of vacation (worth $50K) in a min.. horrible experience for existing guests, ruined our day
Good 6.0
Pros: Had good stay and great value for money, staff were very friendly and I would return, the property is beautiful!
Cons: Staff did not adhere to covid protocols at all times with not wearing masks. Food was generally ok but could be improved considerably, breakfast buffet is tired and day time food is mainly unhealthy food, burgers, pizzas etc... could do with some good healthy options. But taking into consideration the low occupancy and covid situation I understand standards might drop as opposed to when the resort is busy. During my stay I had a burst water pipe and flooding and due to my inconvenience I was offered a $100USD credit only to be informed the next day it wasn’t approved, then was offered a bottle of alcohol which I didn’t receive. I was offered a room upgrade though which I didn’t accept as I like the location of my existing room.
Excellent 10.0
Pros: We loved the Beach - Room - excellent Service - food - everyone there was outstanding !
Cons: We thought the service on the beach was poor !
Excellent 10.0
Pros: My villa was amazing! Beautiful views on all three floors, charming plunge pool. The resort was impeccably clean and the staff was super hospitable. I will definitely come back very soon!
Excellent 10.0
Pros: Great service, lovely location, fabulous food and drink and wonderful staff. What more could you ask for!
Excellent 9.0
Pros: Beautiful property, well maintained with an amazing staff. The location and views are incredible and the beach is perfection. Having shopping, including a "mini-grocery", on site is an added bonus. COVID 19 protocols were maintained and felt very safe.
Excellent 10.0
Pros: It’s lovely hotel the staff are so friendly and go the extra mile, all inclusive food service and drinks are top class. Highly recommended !
Cons: All good!
Excellent 8.0
Pros: Lovely beach setting and relaxing resort. Food was very very good and fresh, especially if you eat fish. Staff was spotty but overall excellent and wanting to go above and beyond. We had two different stays - one at the new and expansive 3 bedroom oceanfront. Lovely and amazing villa in prime location with private infinity pool, huge patio, lovely large bedrooms and amazing master bath. Could easily walk to everything including gym and tennis and restaurants. Stunning view of the beach. Second villa was a older two bedroom and at the top of the hill. Smaller pool and tighter quarters. Lovely but a different experience reliant on shuttle as it is so steep and far away. Those are two different vacation experiences especially with kids. Free daily activities are very good including workout classes at the gym, water skiing, paddle boarding, kayaks, 4 pm pool volleyball, karaoke night, disco night etc. Not a big noisy resort by any means but fun activities that drew in guests and you didn’t feel nickel and dimed. We will return.
Cons: Staff was good but inconsistent. Older far away villas don’t feel as much a good value for the money. No long walks on the beach. Resort is onto itself and not part of a longer stretch of beach and thus no other spots to walk to.
Excellent 10.0
Pros: Immaculately clean. Fantastic food and drink great location what more could you ask for.
Cons: Nothing
Excellent 9.0
Pros: Sailing and water sports were amazing. So we’re the fish tacos and fish and chips.
Cons: The food was very repetitive after a week. The daily catch being the same on each menu is further repetitive. Embers is much better than the other restaurants. Cocktails were lacking and almost everything was out of stock.
Excellent 10.0
Excellent 9.7
Pros: Ambience and pleasant courteous staff
Windjammer Landing Villa Beach Resort - Gros Islet
Rated #4
8.6
Excellent 8.6
Based on 144 reviews
Details
Reviews
C$ 390

Cleanliness
8.9
Comfort
9.0
Facilities
8.5
Location
9.5
Overall
9.1
Overall 8.6 Excellent
Based on 112 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.5
Location
9.5
Overall
9.1
Cleanliness
8.8
Comfort
9.1
Location
9.6
Services
8.4
Staff
8.5
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Location
9.4
Services
8.2
Staff
8.6
Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
9.3
Staff
9.3

Excellent 10.0
Pros: Wonderful eggs benedict, and a glass of champagne to accompany !
Cons: Being confined to the hotel.
Excellent 9.0
Pros: Everything was nice about the property. Good was okay. I loved breakfast more than the dinner options. Teddy the bartender was awesome! Our waitresses all were very great! We'll definitely come back!
Cons: The gift shop was ehh
Excellent 9.0
Pros: The Bay Gardens Beach Resort was located on the beach and what we wanted for this holiday. The staff of the hotel are what made it such a nice stay given Covid 19 restrictions. They made every effort to help work around the government restrictions like shopping for things which the guest needed but were unable to go out and get themselves. We found the stay and location are what made this an enjoyable place for us.
Cons: Nothing. The resort made every effort to accommodate the guest given the restrictions placed on them by the government due to Covid 19.
Excellent 10.0
Pros: I stayed during the Covid quarantine. Everything was really clean. The staff extremely friendly and helpful. Temperature was taken twice daily. Have never felt so safe anywhere before. Will definitely be back hopefully in more normal circumstances!!
Cons: Only the fact that we could not walk along the beach. The hotel had Covid boundaries for us on a public beach, which were enforced by security. This did not stop lots of other tourists from walking along when they should have also had their boundaries.
Excellent 8.0
Pros: Beach front location!
Cons: Relaxed service and poor food in a restaurant (or beach bar). The feeling like we owe the stuff some money :)
Excellent 10.0
Pros: We found the location gorgeous and so nice at the beach where the sand is clean and the surf is mostly calm. Very convenient to the rooms. The restaurant is in the open and perfectly situated for Covid times. The waiters/ waitresses are so friendly and nice. Food is pretty healthful- lots of fish and vegetables. Health protocols were very good at the hotel and in St. Lucia. No one leaves the property for excursions except on a scheduled catamaran ride under supervision and not, obviously , by land.
Cons: The water in the shower could have been hotter.
Good 7.6
Good 6.0
Pros: The staff were friendly and the food tasted great.The beach was also beautiful.
Cons: The a/c wasn't working properly and we had to complain 4 times before being told it is just an old unit. We were given some money off the food and drinks bill to compensate, but seeing as that was already overpriced, it wasn't the best compensation. Given that visitors aren't allowed to go out of the hotel for 14 days because of a quarantine period (which is absolutely understandable) the hotel could do more to entertain their guests and inform them. For example the only onsite bar just suddenly closes at 10:30pm and you're left in the dark. Generally the hotel needs to be better at communication and employ more staff, as the ones they have are clearly overworked. This led to slow service on some days and a general feeling the hotel were prioritising profit over customers.
Excellent 10.0
Pros: Service and the Staff was good. They were all cordial. Warm and hospitable
Cons: The food portions were too small. They served small portions as if they were feeding a kid. Grownups need larger portions.
Excellent 10.0
Excellent 10.0
Bay Gardens Beach Resort - Gros Islet
Rated #5
8.6
Excellent 8.6
Based on 112 reviews
Details
Reviews
C$ 340

Cleanliness
9.0
Comfort
8.8
Location
8.8
Overall
10.0
Services
8.5
Overall 8.6 Excellent
Based on 71 reviews
Cleanliness
9.0
Comfort
8.8
Location
8.8
Overall
10.0
Services
8.5
Cleanliness
9.0
Comfort
8.8
Location
8.5
Services
9.0
Staff
9.0
Cleanliness
9.0
Comfort
8.7
Location
8.8
Services
8.4
Staff
8.9
Cleanliness
8.3
Comfort
8.3
Location
7.9
Services
7.9
Staff
7.9
Cleanliness
9.6
Comfort
9.6
Location
9.6
Services
9.2
Staff
9.2
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
10.0
Staff
9.2

Excellent 9.0
Pros: The staff at St James Club Morgan Bay are exceptional! They make your stay worthwhile!! The accommodations (200 series) are a bit dated and could also use some repair but are certainly clean and functional.
Cons: Reservation system for dinners favours only new arrivals and penalizes anyone staying longer than one week by not allowing reservations or only allowing late night reservations (beyond 9:00 pm). Also should not have to line up to make reservations. This should be available by phone. Free Wifi should be available everywhere on the facility. This is no longer the 1990’s!
Excellent 8.0
Cons: Desserts were plentiful but not as tasty as I expected
Good 6.0
Pros: View, water sports, water sports staff was excellent! Bartender at Jakarta’s was fantastic!
Cons: Food was average. Christmas Day was awful. The dinner was planned in a manner to make everyone unhappy. Understaffed for the volume of people. No one had the right food, hot food and many of us didn’t get the sheet for reservations at check in so we didn’t have reservations (3 other rooms checking i. December 18 didn’t get the reservation information and the guest orientation said it was the same as the 18th beach party just grander). We didn’t get food on Christmas because they couldn’t seat us until 8:30. We gave up trying to get seated at 9:10 when everyone coming out was angry. We also had our reservation list for a night. For a location with internet, there is no reason for paper reservations which are still lost. The reservation person told us only three reservations at a time and not the same restaurant for 4 days. I listened to two couples in front of me make reservations for 5 and 6 nights. Many bar tenders didn’t know ingredients to basic drinks (Manhattan, screwdriver). We had a tour leaving at 7:30 and the only food option was the coffee place which was understaffed at 7:00 and very little savory choices. Don’t advertise “Bamboo” asAsian when there is nothing Asian I. The menu. Many fitness classes were either late or never had an instructor show up. An all-inclusive should NOT have a paid restaurant and ABSOLUTELY NOT have a restaurant with certain meals costing more. That is the reason people select an all-inclusive. The lack of airport transportation was disappointing for the size and cost of the resort.
Excellent 9.0
Pros: Very friendly staff, nice resort, private beach. Good resort for family holiday.
Excellent 9.0
Pros: The staff are super friendly and take great care of you while on the resort. They are always available to help and serve. Lots of eating options. Lots of activities to get involved in everyday and the ambience is truly relaxing and beautiful. Taxis are accessible through the resort and they are timely and provide great service if you need to venture out.
Cons: The food was disappointing but it's not awful. Just not magnificent. At first the lack of free WiFi can be an inconvenience but I managed without it. I wish there were more cultural tidbits about st Lucia integrated in the entertainment (other than the beach party).
Excellent 8.0
Pros: Amazing location: hotel is located in a large beach bay which has a beautiful sunset view - was expecting a more remote location / not to be near a main road but once on site you don't really notice. Excellent site & facilities: 4 different swimming pool areas including adults only and family (the family pool has a pool side restaurants which is great for the kids, 2 evening restaurants, 1 buffet restaurant, tennis courts with daily lessons, large gym with trainers, yoga area, kids clubs, cafe with cakes, library and beach bbq + and included in the Great water sport activities included in package: paddle boards, peddle boats, sail boats, banana boats. Lots of scheduled activities so always something to do. The bar/bars are always open with friendly staff ready to make you a drink or bring you a drink. The breakfast buffet is great and bbq lunch is very tasty, the dinning restaurants opens are lovely - but you need to book in advance. Everyone staying in the hotel is on the inclusive package which in turn creates a relaxed open atmosphere.
Cons: With up to 340 guests at a time this is can be busy resort so if going best be prepared in be apart of the group, and sometimes wait/queue. (This is not a remote romantic getaway hotel ) Due to some inconsistencies in the hotel and service I would say this resort is a good 3* resort and not a 4* hotel. (But we had a lovely family holiday and time in the resort) We booked the premium family room but upon seeing the room we were not happy and asked for an upgrade. The 'premium family room' we had seemed quite old, shabby, basic, and small - two double beds in the same room with a very small balcony. We upgrade to a modern room with a large king size bed, large balcony and a separate living space/TV and sofa - instead of using the fold down sofa we let our 2 year sleep in our bed which was fine but for bigger families not sure on the options. We arrived on a Friday evening being very tired from a long flight and cab journey (the journey from the airport is 90 minutes), upon arrival the hotel atmosphere seemed a little disorganised and a hectic - the welcome/reception staff didn't seems ready for the influx of guests (which surely they should know is arriving) and in general the front desk always seemed busy or had a queue.
Excellent 8.0
Pros: I loved that everything was was in the resort. The food was fantastic. The staff was super nice. They went out of their way to make you comfortable.
Cons: I didn't like that you had to wait on a cart to pick you up. They didn't have enough drivers to pick people up. We had to wait almost an hour for a cart to pick us up. We didn't have TV for a day and a half. This was our only complaint.
Excellent 10.0
Pros: we had a great time! would recommend it to anyone, but hire a car, the trips are expensive. food it great, spoilt for choice. staff couldnt do enough. beach, pools lovely. water is not clear for snorkelling, went to Marigot Bay.
Cons: wifi didnt work for first few days, fortunately I am not addicted but I was worried about letting my sis know I was ok. it doesnt work in rooms either. 2 big hills up to room! we didnt mind as we ate so much we walked it off, but some might!
Excellent 10.0
Excellent 10.0
Pros: Service, staff and cleanliness
Cons: They did not include all churches. Eg the SDA ( Seventh Day Advetist)
Excellent 8.0
Pros: Variety of food and ease of access to tours. Also, the idea of giving guests orientations to help them navigate their vacation, very helpful.
Cons: I wish they would've done a little something extra for our honeymoon like a free massage or an upgraded room. They did recognize us at dinners with candles on our tables though and decorations.
Excellent 10.0
Pros: My family and I loved this resort. It was exceptionally clean, and the grounds were perfectly manicured with beautiful flowers everywhere. The resort staff was wonderful especially the activities and water sports staff. Rooms exceeded our expectations.
Cons: Most pools closed at 6 pm, with one adult pool staying open until 8 pm.
Excellent 10.0
Pros: The atmosphere was friendly, helpful and courteous. The experience was everything you would ask for. The activities planned nightly was diverse and great. I would gladly book another vacation here.
Okay 5.0
Pros: Nice clean room, free water sports. No tipping.
Cons: Our reservation was messed up. We did not get the free WiFi in our room as ordered. The one hour ride from the airport. Limited pool hours.
St. James's Club Morgan Bay - Gros Islet
Rated #6
8.6
Excellent 8.6
Based on 71 reviews
Details
Reviews
C$ 529

Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Location
8.8
Overall
8.0
Overall 8.3 Excellent
Based on 381 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
6.0
Comfort
4.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
7.7
Staff
8.6
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.8
Services
7.9
Staff
8.5
Cleanliness
8.5
Comfort
8.2
Location
9.0
Services
8.1
Staff
8.5
Cleanliness
8.7
Comfort
8.5
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.3
Comfort
7.8
Location
8.5
Services
7.8
Staff
8.0

Excellent 8.0
Pros: Staff were lovely and shuttle to beach is fab
Cons: Food great but very long wait
Excellent 8.0
Pros: The wide time available for breakfast was a good idea. There was never more than five covers occupied. There were several sections of the Breakfast room. All under cover but with fresh air blowing throughout as open sided. The first few days were buffet . A good selection of hot and cold food, bread, cake etc but i preferred the a la carte available for about 3 weeks, the chose was used for the menu. There were options for vegetarians meat and sometimes fish eaters. All meals started with a plate of melon and pineapple. The service was excellent. The staff friendly . attentive and trained to a high standard. The nurses were friendly . They took your temperature at least twice a day ( Sometimes three times) My body temperature was low .I found the reception staff . Helpful and in my case accompanied me to the near by health centre for my return Covid 19 Test
Cons: No problems. Soya milk and cheese was available by day 2. If it was available on the island they would obtain it
Good 7.0
Pros: Loved the location, the room was nice, airy and clean. Balcony was lovely too.
Cons: Restaurant staff at times were a bit unfriendly.
Good 7.0
Pros: The fact its in St Lucia is the real reason you book here. The hotels are attractive and the accommodation comfortable - kids will enjoy the pools and the beach. The Bay Gardens Hotel is better value than the Bay Gardens Beach Resort with a nicer atmosphere and staff. (You get access to both via the shuttle)
Cons: If you don't go "fully inclusive" it's very expensive - a beer for instance costs twice what it would in a local bar. Happy hours simply return the price to normal. Twenty percent is added to your bill for service and tax which again you don't get outside. The shuttle bus service between hotels regularly runs 30 minutes late with no apology or explanation. There is not enough "beach waters sports equipment " so long waits are often the case. What is available is tired and quite old..
Okay 4.0
Pros: Cleaning service, general manager help, location and shuttle service to the beach
Cons: Food & cocktails, restaurant services in general (slow, orders wrong), WIFI slow sometimes, front desk not well prepared for quarantine (i.e. grocery, cash withdrawals etc)
Okay 5.0
Pros: Cleaning service, general manager help, location and shuttle service to the beach
Cons: Food, restaurants service in general (slow, orders wrong), WiFi slowing down sometimes, front desk not well prepared for quarantine (grocery, cash withdrawal etc)
Good 6.2
Pros: 3 pools, including very shallow areas good for toddlers. Free breakfast was nice and the staff were very friendly.
Cons: Bed was rock hard. Faucet was broken in bathroom. A/C barely worked latter half of our stay. Token system for towels was very annoying. Beach shuttle should run every half hour not every hour. Food was pretty mediocre at the hotel. Never received promised “welcome gift.”
Excellent 10.0
Excellent 9.1
Pros: Simplicity, clean, snd nice firm bed to sleep!
Cons: Could hear some noise at times, but it was fine.
Excellent 8.0
Pros: Staff very friendly & helpful Great breakfast choice. Lunch & dinner was fair to good.
Cons: Bed very hard. Only thin blanket.
Bay Gardens Hotel - Gros Islet
Rated #7
8.3
Excellent 8.3
Based on 381 reviews
Details
Reviews
C$ 174

Cleanliness
8.7
Comfort
8.4
Facilities
8.0
Location
8.4
Overall
6.0
Overall 8.3 Excellent
Based on 293 reviews
Cleanliness
8.7
Comfort
8.4
Facilities
8.0
Location
8.4
Overall
6.0
Cleanliness
8.6
Comfort
8.4
Location
8.5
Services
8.0
Staff
8.9
Cleanliness
9.0
Comfort
8.6
Location
8.3
Services
7.9
Staff
8.9
Cleanliness
8.5
Comfort
8.2
Facilities
8.0
Location
8.4
Overall
6.0
Cleanliness
8.9
Comfort
8.5
Location
8.3
Services
8.2
Staff
8.7
Cleanliness
8.1
Comfort
8.0
Location
7.6
Services
6.8
Staff
7.7

Okay 4.0
Pros: I loved the fruit and muesli selection, wished there was more. The local juice was nice, as was the cereals but more variety please. Cleaners, shuttle and reception staff were very friendly and very polite.
Cons: In 2017, we stayed at the Resort and Spa for 10 days with our relatives staying at the Inn and Hotel for our wedding. This was our first return to any Bay Gardens facility since. So this review is compared to what we experienced on our previous stay. We stayed in room 265 between 19-29 February 2020. The breakfast selection was adequate, we were expecting more local food as part of the buffet but there was very little to select for breakfast. During our 10 day stay, cocoa tea was available twice, green fig once, fish once, chicken once, plantain once, and there was no local bread at all, considering the island has so many bakeries even one in Gros Islet, this was disappointing. However, dishes like bacon, pork sausage, hard boiled eggs, beans, sausage franks, were a plenty. The fruit selection kept running low or out. Some members of restaurant staff were not of the standard I encountered at the Spa, I would suggest some staff from the Haven be given training by working one day of their working week at the Spa to see the standard of service their colleagues provide at other sites. Our room was infested with crawling ants. Our wifi enabled Smart tv would not connect to the hotel's wifi nor connect with either my Iphone or Ipad. I understand the Marina Haven was previously the Palm Haven hotel, and the hotel makeover reflects a hotel still in transition, it's clear the distinct Bay Gardens brand/standards are not fully established here and that it may take some time to achieve this. It would have been useful if a sign was placed on the notice board in reception to alert guests that there may be issue with the physical environment during their stay. Examples being a view from the hotel is of the Rodney Bay Marina, whilst another is of a site where mechanical diggers are housed, you may wish to think about how this view can be obscured from guests.
Okay 5.0
Cons: That i was quoted in price with confirmation, however upon arrival i was charged more. Will not be returning
Mediocre 3.0
Pros: Just convenience for short distance to marina
Cons: The facilities in rooms are in bad an/ or in not working conditions. We changed 2 times our room. We were staying for 2 nights. Last room was not good either..The 1st night we arrived- advised from the front desk to dine in the restaurant of hotel. The shift leader Fasua tried 3 times exaggerate our bill. No manager at side to clear this rip off trying. They are taking advantage of jet legged, and from cold climates tourists! Our other 2 parties (family) arrived night later. We didn't share our 1st night nightmare experience, cause we suggested to stay there.They were supposed to stay there 1 more night after our 7 day sailing trip. They didn'T. They contacted this hotel where they also didn't have any nice stay and were denied and were fully charged, without staying there.
Excellent 9.0
Pros: Breakfast was excellent, staff was great.
Cons: We had a little water issue.
Excellent 8.0
Pros: Really good value for money.
Cons: Toilets flush running by itself every now and then.
Excellent 9.2
Pros: It’s in a great location and is 1 of 4 Marina hotels located very close to each each other. There is a free shuttle that runs every hour. They even give you a ride I to town as it’s on the way to the beach resort. Everything is within 10 minute car distance. The Bay Garden Marina Haven is where we stayed. We had our 1 year old baby and it was perfect for us. This one is more chilled compared to the beach resort. if your going with a young one your better of staying here then planning your day in the morning. Your actually opposite the Marina which is really nice to go for lunch/dinner with a local supermarket. Really convenient.
Cons: The property is ideal. Super chilled and quiet for families. The staff are so friendly. They were helpful and played so much with our daughter that we loved it. We had such a laugh with them which always adds to your holiday.
Excellent 9.2
Pros: Friendly staff. Shuttles. The access to the resort. Water games. Cocktails. We even got a free massage courtesy Prisca. Great location...great location.
Cons: The breakfast wasn't much different every morning
Good 6.8
Pros: lady at front desk was helpful and nice. booked us a shuttle to the airport. close to the marina
Cons: one of the staff barged into our friends room despite having a do not disturb sign on the door. When they asked him to leave he was very rude and told them to lock the door if they didnt want anyone coming in.
Bay Gardens Marina Haven - Gros Islet
Rated #8
8.3
Excellent 8.3
Based on 293 reviews
Details
Reviews
C$ 155

Cleanliness
8.7
Comfort
8.1
Location
8.9
Services
7.9
Staff
8.9
Overall 8.3 Excellent
Based on 136 reviews
Cleanliness
8.7
Comfort
8.1
Location
8.9
Services
7.9
Staff
8.9
Cleanliness
8.6
Comfort
8.4
Location
9.5
Services
7.9
Staff
8.9
Cleanliness
8.9
Comfort
8.1
Location
8.6
Services
7.8
Staff
8.8
Cleanliness
8.9
Comfort
7.8
Location
8.9
Services
7.8
Staff
9.0
Cleanliness
8.5
Comfort
8.1
Location
8.9
Services
8.0
Staff
9.0
Cleanliness
7.7
Comfort
7.5
Location
8.5
Services
7.7
Staff
8.8

Excellent 10.0
Pros: The staff was exceptional and the shuttle service great
Cons: The staff and the big rooms and very clean
Excellent 10.0
Pros: Everything was excellent. The staff though we’re out of this world. It felt like Being at a home away from home.
Cons: Nothing
Excellent 10.0
Pros: The staff are fantastic!
Cons: Nothing. It was perfect
Excellent 10.0
Pros: The Room was very spacey and well laid out. Also the entire outside surrounding was extremely beautiful and clean. I loved the Breakfast Buffett that had something for every taste and preference.
Cons: I had Problems with the Shower,having either too little water pressure or Hot/Cold mixing wouldn't work properly. The Restaurant Menu was rather boring and with too few Vegetarian or even Vegan Options.
Good 7.0
Pros: Nice and clean hotel at the entrance of Rodney Bay. Very well situated. Very good breakfast at the Bay Gardens Hotel (the hotel of the same brand next door). Free pass to the Splash Island Water Park.
Cons: Our room was very noisy, with a view on the street. Very shallow swimming pool.
Excellent 9.0
Pros: - part of the Bay Gardens Resort, so included access to other hotel's facilities and waterpark which was great fun - great buffet breakfast in neighbouring hotel next door - clean and comfortable rooms - very friendly and helpful staff
Cons: - shower quite hard to work, either very hot or cold water
Bay Gardens Inn - Gros Islet
Rated #9
8.3
Excellent 8.3
Based on 136 reviews
Details
Reviews
C$ 174

Cleanliness
8.5
Comfort
8.2
Facilities
7.0
Location
9.0
Overall
8.0
Overall 8.2 Excellent
Based on 332 reviews
Cleanliness
8.5
Comfort
8.2
Facilities
7.0
Location
9.0
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
9.2
Services
8.3
Staff
9.0
Cleanliness
8.4
Comfort
8.1
Location
9.0
Services
7.7
Staff
8.7
Cleanliness
8.1
Comfort
7.9
Facilities
6.0
Location
9.1
Overall
6.0
Cleanliness
8.5
Comfort
8.3
Location
8.9
Services
8.0
Staff
8.9
Cleanliness
8.3
Comfort
8.0
Location
8.5
Services
7.7
Staff
9.0

Excellent 8.0
Pros: Sweet hotel, friendly staff with welcome drinks upon check-in. Comfy rooms and tasty breakfast. Close to restaurants and malls.
Excellent 9.0
Pros: It was awesome..
Cons: All inclusive is more then just 3 meals and unlimited bottom shelf alcohol..
Excellent 10.0
Pros: The staff were friendly and helpful. The welcome drink is a nice touch, and the included breakfast buffet was very good and exceeded my expectations.
Excellent 10.0
Pros: The staff were all very friendly and nice to talk to. The bakes were really good! Overall I had a great stay here
Cons: It'd be good if the windows has mosquito nets, or there was a mosquito net over the bed. I only saw a couple of mosquitoes in the room, but this would have been a nice addition to keep them out entirely.
Excellent 8.0
Cons: The bed was a little uncomfortable
Good 7.0
Pros: The free breakfast was great
Cons: The drink and food service was very slow.
Excellent 8.0
Pros: The quality of breakfast was great, although there wasn't any watermelons. Great breakfast regardless.
Cons: Had to call in for bathroom amenities as there was none, but got it quickly when I called the front office.
Good 6.8
Pros: Great location. Convenient Breakfast buffet.
Cons: Improve the quality and selection of TV Channels. Price a bit on the higher end for the product but I guess you’re paying for the location.
Coco Palm - Rodney Bay
Rated #10
8.2
Excellent 8.2
Based on 332 reviews
Details
Reviews
C$ 254

Cleanliness
8.4
Comfort
7.6
Location
8.3
Services
7.5
Staff
9.2
Overall 8.0 Excellent
Based on 157 reviews
Cleanliness
8.4
Comfort
7.6
Location
8.3
Services
7.5
Staff
9.2
Cleanliness
8.6
Comfort
7.5
Location
8.5
Services
7.6
Staff
9.2
Cleanliness
8.3
Comfort
7.5
Location
8.1
Services
7.3
Staff
9.2
Cleanliness
8.1
Comfort
6.7
Location
8.1
Services
7.4
Staff
8.9
Cleanliness
8.5
Comfort
8.1
Location
8.5
Services
7.8
Staff
9.4
Cleanliness
8.8
Comfort
7.9
Location
8.3
Services
7.5
Staff
9.0

Excellent 8.0
Pros: Owner was friendly. View was amazing.
Cons: Transportation is difficult to get.
Good 7.0
Pros: Great view from balcony, hot water.
Cons: It's not the best location for travelers with no car. 15 min to Castries on foot including a steep hill. The room was a bit too dark with very limited view over the harbour.
Okay 4.0
Pros: just a location and view from the balcony.
Cons: Inn located in the middle of the ghetto, not safe to walk after a sunset. No AC, weak or no internet connection, no TV channels. Please bring US outlet adapter with you.
Okay 4.0
Pros: The owner is a nice guy. Really friendly.
Cons: No air-con. I could keep the door open to encourage a breeze. Not the most solid of doors, but I'm not sleeping with it open. There was a fan, which helped. Nylon sheets. Boy, are they uncomfortable. Owner was changing service providers so Wi-Fi went off in morning. Noisy neighbourhood. Chickens, dogs, traffic. All night. I don't want to be negative as I liked the owner, but this place was awful. If nothing else, it needs a serious modernising.
Excellent 9.0
Pros: The view was perfect on the terrace! The room had lots of character and spotless. James is an amazing manager!
Excellent 10.0
Pros: Superfriendly host and a great place to stay if you need to take the ferry. It's online a 10 minute walk up or downhill. You get a great view in the shared living room which is a nice bonus we used alot.
Cons: Nothing, everything was great
Excellent 8.0
Pros: Friendly staff, beautiful balcony and views. A little tricky to find and a steep road but Google maps got us there. Basic room- bring your own toiletries - but for $60 US a night it was excellent. Good breakfast (extra cost).
Okay 5.0
Pros: Location was great for me, just opposite the ferry terminal. Great view from the terrace.
Cons: Its a bit basic, but, hey, I expected that
Excellent 8.0
Pros: Friendly owner. Nice view from the big terrace with chairs and loungers.
Cons: Very basic kitchen. It works to prepare breakfast, but cooking would be a challenge.
Harbour Vista Inn - Castries
Rated #11
8.0
Excellent 8.0
Based on 157 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.6
Facilities
4.0
Location
7.9
Overall
8.0
Overall 7.9 Good
Based on 50 reviews
Cleanliness
8.1
Comfort
7.6
Facilities
4.0
Location
7.9
Overall
8.0
Cleanliness
7.5
Comfort
5.6
Location
6.7
Services
7.5
Staff
9.2
Cleanliness
8.0
Comfort
6.0
Facilities
4.0
Location
4.0
Overall
8.0
Cleanliness
8.4
Comfort
8.0
Location
8.6
Services
7.5
Staff
9.3
Cleanliness
6.8
Comfort
6.4
Location
6.8
Services
6.4
Staff
7.9
Cleanliness
8.3
Comfort
8.1
Location
8.2
Services
8.0
Staff
8.9
Cleanliness
8.2
Comfort
7.5
Location
8.2
Services
7.7
Staff
8.9

Excellent 9.0
Pros: Great view from the balcony with a very nice private beach. Staff were very friendly and helpful
Good 7.9
Pros: Great views and very close to the airport
Excellent 8.0
Pros: The location is fantastic, the balcony overlooks he ocean and is surrounded by trees and vegetation. A lot of activity from birds, including hummingbirds which we would sit and watch for a long time. Breakfast is great, well worth the money. Suits people that want to be away from the crowds.
Cons: Everything was great but the room décor would benefit from an update
Good 7.0
Pros: There are nice views over the bay from the lounge where I ate my dinner. My room was spacious and air condition had fine cooling.
Cons: The water in the shower was running in a weak stripe. The compound seemed to be needed some maintenance, but as it seemed something was going on already. Unfortunatelly it also resulted in drilling noise
Excellent 10.0
Pros: Location and view are amazing
Good 6.3
Pros: A beautiful view of the bay. Very friendly staff.
Good 6.3
Pros: Well i did not get any croissants, because of the time i left. And the bed could have been bigger.
Cons: The only thing is that the bed was too small. Other than that i loved the place. Peaceful, which is a great thing.
Casa Del Vega - Castries
Rated #12
7.9
Good 7.9
Based on 50 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Location
8.3
Services
10.0
Staff
10.0
Overall 9.7 Excellent
Based on 3 reviews
Cleanliness
10.0
Comfort
10.0
Location
8.3
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
7.5
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
7.5
Services
10.0
Staff
10.0

Excellent 10.0
Pros: The staff were amazing and the food was some of the best I’ve had.
Excellent 9.6
Pros: Staff were very friendly and went out of their way to assist in all departments. Food was varied, quality and quantity very good and particularly liked the use of local ingredients, TOP marks to the Chefs and kitchen; likewise the Gardeners, beautifully maintained grounds.
Cons: Guests 'reserved' their sun-loungers from 6.30am and did not occupy them until after 9.00am. The restaurant is entirely open on 3 sides, but at times it lacks a through breeze and would benefit from a few oscillating fans around the perimeter of the ceiling. Beach length restricted, no warning of the water undertow at certain times and best areas to enter and exit to avoid stones. It would have been nice had management put in a regular 'meet and greet' visit during mealtimes.
East Winds Saint Lucia - Gros Islet
Rated #13
9.7
Excellent 9.7
Based on 3 reviews
Details
Reviews
C$ 1,100

Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Overall 7.4 Good
Based on 1 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0

Good 7.4
Pros: location is great, View is great. Ambiance is great. Staff are very friendly and helpful.
Cons: Evening wait staff in the dining room seemed to move deliberately slowly. Not enough hangers in the bathroom and no soap bars, only dispensers.
Auberge Seraphine - Castries
Rated #14
7.4
Good 7.4
Based on 1 reviews
Details
Reviews
C$ 164

Overall 0.0 Poor
Based on 0 reviews

Rendezvous Resort Couples Only - Castries
Rated #15
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews
C$ 599

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