Good to know
|Distance to city centre||1.2 km|
|Nearest Airport||Castries Hewanorra|
|Distance to airport||38.3 km|
|"Nice breakfast quiet and clean."||(in 15 reviews)|
|"Check in staff were great!"||(in 42 reviews)|
|"Excellent location nice comfy rooms."||(in 22 reviews)|
Time of year
Show reviews that mention
|bar prices were expensive||in 11 reviews|
|bathroom door||in 7 reviews|
|boil hot||in 2 reviews|
|chest of draws||in 2 reviews|
|clean and the pool||in 18 reviews|
|cleaned regularly||in 8 reviews|
|cools||in 3 reviews|
|free wifi||in 7 reviews|
|good service||in 9 reviews|
|great location||in 32 reviews|
|lovely hotel||in 17 reviews|
|mosquitoes and ants||in 2 reviews|
|nice breakfast||in 23 reviews|
|pool good size||in 10 reviews|
|room a good||in 19 reviews|
|serve pork||in 2 reviews|
|staff were very friendly||in 63 reviews|
|true gentleman||in 7 reviews|
I loved the fruit and muesli selection, wished there was more. The local juice was nice, as was the cereals but more variety please. Cleaners, shuttle and reception staff were very friendly and very polite.
In 2017, we stayed at the Resort and Spa for 10 days with our relatives staying at the Inn and Hotel for our wedding. This was our first return to any Bay Gardens facility since. So this review is compared to what we experienced on our previous stay. We stayed in room 265 between 19-29 February 2020. The breakfast selection was adequate, we were expecting more local food as part of the buffet but there was very little to select for breakfast. During our 10 day stay, cocoa tea was available twice, green fig once, fish once, chicken once, plantain once, and there was no local bread at all, considering the island has so many bakeries even one in Gros Islet, this was disappointing. However, dishes like bacon, pork sausage, hard boiled eggs, beans, sausage franks, were a plenty. The fruit selection kept running low or out. Some members of restaurant staff were not of the standard I encountered at the Spa, I would suggest some staff from the Haven be given training by working one day of their working week at the Spa to see the standard of service their colleagues provide at other sites. Our room was infested with crawling ants. Our wifi enabled Smart tv would not connect to the hotel's wifi nor connect with either my Iphone or Ipad. I understand the Marina Haven was previously the Palm Haven hotel, and the hotel makeover reflects a hotel still in transition, it's clear the distinct Bay Gardens brand/standards are not fully established here and that it may take some time to achieve this. It would have been useful if a sign was placed on the notice board in reception to alert guests that there may be issue with the physical environment during their stay. Examples being a view from the hotel is of the Rodney Bay Marina, whilst another is of a site where mechanical diggers are housed, you may wish to think about how this view can be obscured from guests.
That i was quoted in price with confirmation, however upon arrival i was charged more. Will not be returning
Just convenience for short distance to marina
The facilities in rooms are in bad an/ or in not working conditions. We changed 2 times our room. We were staying for 2 nights. Last room was not good either..The 1st night we arrived- advised from the front desk to dine in the restaurant of hotel. The shift leader Fasua tried 3 times exaggerate our bill. No manager at side to clear this rip off trying. They are taking advantage of jet legged, and from cold climates tourists! Our other 2 parties (family) arrived night later. We didn't share our 1st night nightmare experience, cause we suggested to stay there.They were supposed to stay there 1 more night after our 7 day sailing trip. They didn'T. They contacted this hotel where they also didn't have any nice stay and were denied and were fully charged, without staying there.
Really good value for money.
Toilets flush running by itself every now and then.
Breakfast was excellent, staff was great.
We had a little water issue.
Be pampered by our friendly staff from the moment you arrive with a warm smile andrefreshing cocktail. Its incredible location is within minutes to local attractions such as PigeonIsland National Landmark, Reduit beach, IGY Marina, Dive St. Lucia, Gros Islet street party,Casino, duty free shopping malls, specialty restaurants and hip bar. All of which provides theperfect opportunity to enjoy an exciting, fun and relaxing atmosphere, and explore anextraordinary tropical island.
based on 79 reviews
Things to Know
- Near city centre
- Clean hotel facilities
- Good shuttle service
- Great reception
Policies vary by room type and provider.
FAQs when booking at Bay Gardens Marina Haven
Where is Bay Gardens Marina Haven located?
Bay Gardens Marina Haven is located at Rodney Bay Marina, 1.2 km from the centre of Gros Islet. Rodney Bay Aquatic Centre is the closest landmark to Bay Gardens Marina Haven.
When is check-in time and check-out time at Bay Gardens Marina Haven?
Check-in time is 4:00 PM and check-out time is 11:00 AM at Bay Gardens Marina Haven.
Does Bay Gardens Marina Haven offer free Wi-Fi?
Yes, Bay Gardens Marina Haven offers free Wi-Fi.
Does Bay Gardens Marina Haven offer free parking?
Yes, Bay Gardens Marina Haven offers free parking.
Does Bay Gardens Marina Haven offer free airport shuttle service?
No, Bay Gardens Marina Haven does not offer free airport shuttle service.
How far is Bay Gardens Marina Haven from the airport?
Bay Gardens Marina Haven is 8 km from Castries George F. L. Charle. Bay Gardens Marina Haven is 38.3 km from Castries Hewanorra.
Can you bring pets to Bay Gardens Marina Haven?
No, pets are not allowed at Bay Gardens Marina Haven.
Does Bay Gardens Marina Haven have a pool?
Yes, Bay Gardens Marina Haven has a pool on-site.
Reviews about Bay Gardens Marina Haven
Most Popular Landmarks
- Rodney Bay Aquatic Centre 0.7 km
- Reduit Beach 0.7 km
- Bonne Terre Tropical Gardens 1.4 km
- Beausejour Stadium 2 km
- Pigeon Island National Park 2.3 km
- Smugglers Cove 2.5 km
|Castries George F. L. Charle||8 km|
|Castries Hewanorra||38.3 km|