Ubytování Zámecké Schody

Convenient location in the center of Cesky Krumlov. However.. because of its central location, many people walking under our window late at night (until 1 am) talking loudly and smoking cigarettes blowing smoke up into our room. Tours started at 7:30 am with large groups walking by under our window.

The woman who worked at the front desk the entire time (the only staff we saw) was unbelievable rude and unhelpful from the moment we walked in the door. We asked her if she knew where we could swim or rent and raft and she responded extremely flustered and said “I don’t know!” We asked her if we could put our bags down before paying and she acted extremely put out saying she had to leave in an hour and a half. Ok... The next day we came downstairs and she was sitting at the front desk at 11 am. We asked for a bottle of water because they sell drinks right behind the counter, and she said (in an extremely irritated and flustered loud and just plain rude tone), “I am on break. You wait 15 minutes.” She was sitting on her computer with the bottles of water right behind her. We said, we’re leaving now to go on a tour can we just buy a bottle of water, here’s the money.” She said “NO you wait 15 minutes” and started throwing her hands up at her computer and speaking in a different language. From the moment we walked in the door, she was of ZERO help, and actually really inconvenienced us in general and made me mad at how unfriendly and rude she was. To top it off- our room was made for a hobbit. It was tiny, and the bed frame and mattress were cut to fit the space, leaving an awkwardly narrow top of the bed (a little larger than a twin) with a wider bottom. My head and feet touched the top and bottom floorboards and I’m 5’8”. Although it was just my boyfriend and I, there was also a small twin bed shoved at the foot of the larger bed. It was just really uncomfortable and not good altogether. The room was hot as he*% and like I said above, to sleep with the windows open we also endured cigarette smoke and drunk people talking outside until the wee hours of the night and once again early on the morning. I think what bothered me most was the woman, more than the bed or the temperature of the room.