Pick-up location | Bangor |
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Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Standard, Standard SUV |
Rental locations | 11 |
Airport locations | 9 |
Popular agencies | Avis, Hertz, Budget, Alamo |
Economy | C$ 141/day |
Compact | C$ 141/day |
Intermediate | C$ 157/day |
Standard | C$ 156/day |
Full-size | C$ 156/day |
Luxury | C$ 228/day |
Compact SUV | C$ 179/day |
Intermediate SUV | C$ 205/day |
Standard SUV | C$ 223/day |
Alamo
8.9
Excellent
41 reviewsCleanliness
9.0
Comfort
8.7
Pick-up/Drop-off
8.3
Value for money
8.3
One location in Bangor
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8.4 Excellent
Oct. 2020
Pros:
We loved the Nissan SUV that we were given. Might even buy one ourselves :). The pickup was a couple of hours too early, but that was an easy adjustment for the salesperson. Loved the good deal from KAYAK. Saved about $350 total for one week!Cons:
I honestly don't like the hard sell that car rental companies often do and Alamo was no exception. She tried to sell me the full tank of gas, insurance that would have duplicated what we already had, told us about a toll booth gadget, but did not inform us there would be high charges if we used it $3.95/day we later found out. I would love it if ONE car company was truly honest and told us "You really don't need this, but we offer it"9.6 Excellent
Oct. 2020
Pros:
Fast pick up, cool carCons:
Better instructions on drop off location. Regular entrance was closed due to construction and no signs posted to indicate car rental returns9.2 Excellent
Nov. 2019
Cons:
The way they do the gas is confusing. They make you guess up front how much gas you're going to use. Why not just give you a full tank and have you pay at market price for the amount you use?6.0 Good
Nov. 2019
Pros:
The truck was clean and neatCons:
In comparison to other rental companies like Avis and Budget, their rental system and computer systems seem far outdated. Would go with my usual choice of budget if renting again.10.0 Excellent
Sep. 2019
Pros:
Overall experience was great!!!Cons:
Nothing.7.2 Good
Sep. 2019
Pros:
The staff at the pickup counter was great, friendly and helpful. Only glitch: he said he'd activated satellite radio, but it never worked.Cons:
There's no attendant for dropoff and the signage is lacking, but overall, easy enough. The gal at the return counter was pretty unfriendly: unresponsive and if she ever smiled, I missed it.7.3
Good
99 reviewsCleanliness
7.4
Comfort
8.1
Pick-up/Drop-off
7.6
Value for money
7.1
One location in Bangor
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8.0 Excellent
May 2021
Pros:
The staff was great and the car was clean.Cons:
Lots of damage to the car and nobody did a walk around or told me about it. I returned the car a day early and still was charged the full booking amount.10.0 Excellent
Nov. 2020
Pros:
Staff was excellent and very friendly. Wish I had paid more attention as to where the car was located. Had to walk around the lot "beeping" the car to find it.Cons:
No instructions on how to use keyless car. Card or manual in glove box would be helpful. 1. Step on brake to start car while pushing start/stop button. 2. How to open the gas tank and where it's located. 3. Toll E Z Pass use. 4. How to open rear door on SUV. Not all of us have these features in our cars. And no visual indicators for this inside car. It was trial and error finding skills. Called my sister who knew how to open gas tank, I would have never found it!. Both SUV's I rented were a little different with these things. But both were very comfortable and made for a great drive.8.8 Excellent
Aug. 2020
Pros:
Easy to pick up and drop off. Nice car.Cons:
We paid for EZ pass for tolls but the car was not equipped for it.10.0 Excellent
Oct. 2019
Pros:
Super easy pickup and drop-off. Very nice new car - perfect for our needs. No harassment for additional unnecessary insurance.10.0 Excellent
Oct. 2019
Pros:
The whole Process was very easyCons:
Rental needed air in the tires upon pickup, parking lot for pickup drop-off could definitely be more well lit.2.0 Mediocre
Aug. 2019
Cons:
I booked the rental online but when I arrived no cars were available.10.0
Excellent
10 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in Bangor
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10.0 Excellent
Oct. 2020
Cons:
perfect great customer service i will always use this company from now on10.0 Excellent
Aug. 2017
Pros:
Nice and helpful serviceCons:
All was fine10.0 Excellent
Jul. 2017
Pros:
Car ready paperwork minimal10.0 Excellent
May 2017
Pros:
easy, friendly, made changes quickly and without hassle10.0 Excellent
Feb. 2017
Pros:
The woman at the rental counter was friendly and efficient. I plan on renting from Hertz and using Kayak for the best prices.10.0 Excellent
Oct. 2020
Cons:
perfect great customer service i will always use this company from now on10.0 Excellent
Aug. 2017
Pros:
Nice and helpful serviceCons:
All was fine10.0 Excellent
Jul. 2017
Pros:
Car ready paperwork minimal10.0 Excellent
May 2017
Pros:
easy, friendly, made changes quickly and without hassle10.0 Excellent
Feb. 2017
Pros:
The woman at the rental counter was friendly and efficient. I plan on renting from Hertz and using Kayak for the best prices.6.1
Good
22 reviewsCleanliness
6.3
Comfort
6.8
Pick-up/Drop-off
6.6
Value for money
6.6
2 locations in Bangor
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10.0 Excellent
Jun. 2021
Pros:
The pick up was quick and easy. I was on the road in about 20 minutes.Cons:
The shuttle took a few minutes to pick us up at the airport, but we didn't wait too long.4.0 Okay
Sep. 2017
Pros:
New carCons:
Had rented an intermediate level car for fuel efficiency for the long one way drive. After waiting 30+ minutes for the rental shuttle to come to airport, we were taken to a dirty building that was chaotic. They didn’t have enough rentals so it was either take the inefficient SUV or wait even longer for another return. The SUV was dirty as well. The return location at Trenton airport lacks signs on the road telling you which lot to drop it off in as well as the prerecorded message when you call the location doesn’t help.9.2 Excellent
Oct. 2016
Pros:
The people at the Bangor location were very nice - although I have to once again say that I have never had a better experience than what we have come to expect from Lance Reardon at your Ellsworth facility ...Lance is THE man!!!Cons:
It is a very minor thing to mention, but I dislike when I get a car that has less than a full tank - it is easy to fill up before returning but I invariably overfill when I was given a car that was 3/4 or less9.6 Excellent
Oct. 2016
Pros:
easy access, they pick you up just minutes after you call, Its such a small airport, this was so was and saved money! Realy quick, good service!Cons:
my bill was 20.00 higher then I expected.the wind shield was dirty , but we just wiped it at the first gas station.10.0 Excellent
Sep. 2016
Pros:
Ryan was so good with my rental ..Cons:
Kind and courtesy was his strength.. Smart too7.6 Good
Sep. 2016
Pros:
The staff was very friendly and helpful. The car worked perfect for what I needed and didnot think it was over priced. I will add again the staff was great there very very nice.Cons:
I did not like that I had to take a shuttle from the airport. My big problem is when I dropped my car off I had a flight to catch, but I had to wait att he enterprise store which is 5 miles from the airport for the shuttle to return. I ended up having to wait 15 minutes.6.1
Good
25 reviewsCleanliness
6.8
Comfort
6.8
Pick-up/Drop-off
7.0
Value for money
4.8
One location in Bangor
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4.0 Okay
May 2021
Cons:
The gas tank could have been filled rather than half empty and the license tans could have been legal. They expired two months back and I worried about being stopped the whole time for expired plates.2.0 Mediocre
Feb. 2019
Pros:
Vehicle was fine until it rained. Tires were bald and it was a danger on the roadCons:
Replace the tires before someone is seriously hurt5.6 Okay
Sep. 2018
Pros:
Not muchCons:
Lack of flexibility at pick up.2.0 Mediocre
Jul. 2018
Cons:
They wouldn’t let me have the car bc my card I’d prepaid in full with was a MasterCard debit card (instead of a credit card), & also bc my return flight location didn’t match the location I was dropping off the rental car. The man a the counter said he couldn’t refund me, but gave me a 1-800 number to call instead. I spent about an hour on the phone during my vacation trying to get refunded. One time I was on hold for 20 minutes and the lady accidentally disconnected our phone call, so I had to call & go through the entire process again.A rental car company two counters over was more than happy to rent to me with my debit card & return flight that didn’t match the car drop off, with a price considerably less than Avis’s. I will never rent from Avis again.10.0 Excellent
Aug. 2017
Pros:
Simple drop-off. Took less than 5 minutes. Drop-off was at airport.Cons:
Nothing.9.2 Excellent
Jul. 2017
Pros:
The agent recognized the hatchback we had been assigned would be a tight squeeze with our car seat and luggage. she gave us complentary upgrade and sent us happily on our way!Cons:
I did not like the previous passengerNational
6.1
Good
5 reviewsCleanliness
8.0
Comfort
6.5
Pick-up/Drop-off
5.5
Value for money
4.5
One location in Bangor
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4.4 Okay
Sep. 2020
Pros:
The car was in good conditionCons:
When we arrived, we were told that they did not have a car for us and could not get one. They said we could wait around to see if someone else did not pick up their rental and we could have their car. After waiting for an hour, we were told that we would have to come back to the airport in the morning to pick up a car. Our hotel was over an hour away, so we asked if they would pay for us to stay in a hotel nearby. We were told "no", that we would have to come back at 11am the next day. After paying to get a ride to our hotel and back to the airport, they gave us a measly $35 credit for our trouble. I would ABSOLUTELY UNDER NO CIRCUMSTANCE rent a car from them again.10.0 Excellent
Sep. 2019
Pros:
super friendly service, joined the Emerald club and got upgraded to a car I wound up loving, very easy return2.0 Mediocre
Mar. 2022
8.0 Excellent
Jun. 2021
Pros:
FriendlyCons:
Get the smoke smell/air freshener smell out of the car as it was overwhelming and not pleasant10.0 Excellent
Jun. 2021
Cons:
Price4.4 Okay
Sep. 2020
Pros:
The car was in good conditionCons:
When we arrived, we were told that they did not have a car for us and could not get one. They said we could wait around to see if someone else did not pick up their rental and we could have their car. After waiting for an hour, we were told that we would have to come back to the airport in the morning to pick up a car. Our hotel was over an hour away, so we asked if they would pay for us to stay in a hotel nearby. We were told "no", that we would have to come back at 11am the next day. After paying to get a ride to our hotel and back to the airport, they gave us a measly $35 credit for our trouble. I would ABSOLUTELY UNDER NO CIRCUMSTANCE rent a car from them again.10.0 Excellent
Sep. 2019
Pros:
super friendly service, joined the Emerald club and got upgraded to a car I wound up loving, very easy returnDollar
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
-
Value for money
-
One location in Bangor
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Bangor
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Bangor
Most popular agency | Budget |
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Average price | C$ 101/day |
Good deal | C$ 87/day |