Guayaquil Car Rentals

Tue 28/3 Pick-up
Noon
Wed 29/3 Drop-off
Noon
Compare vs. KAYAK All | None

Guayaquil car rental reviews and directory

Thrifty
thrifty
Car rental reviews:
Mediocre (3.0, 8 reviews)
Car rental locations in Guayaquil:
1 location
Thrifty
Locations in Guayaquil
Aeropuerto Jose De Olmedo
+593 4216 9088
  • 2.8
  • 3.8
  • 3.0
  • 2.8
  • 2.5
Recent reviews
5.2 Okay
6 Sep 2016
No comunicación
Pros: Nothing at all
Cons: C customer services terrible
2.0 Poor
13 Sep 2016
Worst service imaginable
Pros: Nothing
Cons: I was overcharged Car in dangerously poor condition No customer service REFUND WAS DENIED, MANAGER HIDES FROM CUSTOMERS A DISASTER
6.4 Good
21 Sep 2016
Good staff, need to improve fleet and modernize pa
Pros: Friendly staff, very attent to solve any problem
Cons: Upon arrival, my US credit card ( with chip) was not accepted because they wanted to use some old machine to get a voucher by 3000 USD!... they need to modernize their payment methods. Also Kayak offers a insurance with Allianz that is not accepted by Thrifty!!! So why do they made me pay 99 Usd that are useless !
2.0 Poor
23 Dec 2016
They try to scam you
Pros: The lady who delivered the car was nice
Cons: Pickup/return is typically a slow process outside the USA but this return was excessively slow, they seemed to care very little that I was in a bit of a hurry to catch my flight. Car was old and in poor condition (at 50mph the steering wheel shook so hard I thought my tires were going to fly off the vehicle), insurance cost more then the rental (more than doubling the price I thought I was paying), turns out they only give 100 km per day which they didn't tell me until I returned the car (one trip to the nearest beach put me 125 km over which cost me an extra $40), I returned the car 30 mins late so they tried to charge me a full extra day until I reminded them that I had a one hour grace period, they also tried to tell me that I returned the tank 3/4 full even though I filled the tank literally across the street from the airport (ironically they delivered the car to me with less than a full tank after assuring me it was full). I felt like there were too many instances of them trying to take advantage of me for me to believe it was a coincidence, this seemed more like normal business practice for them. I rented from Budget at the same airport 3 weeks ago and It wasn't great but it was 5x better than Thrifty.
2.0 Poor
2 Jan 2017
Misrepresentation and poor customer services
Pros: The car I rented was not available. They offered me a smaller car at the same price. They treated me with disrespect and ignored me for considerable amounts of time while trying to solve the problem. Ultimately they told me that the agreed upon price of $180 did not include insurance and that insurance would be an additional $120. I never did get the car, and I would not ever use Thrifty in Guayaquil ever again.
2.0 Poor
4 Jan 2017
They gave me the run around all day..
Cons: I was due to pick up my rental at 10:00 am... after getting there they tell me that they did not have any vehicles... they said someone should be returning one after 12:pm ...... I called at 12 they said to stop. By at 1 pm I went back to the counter at 1pm so so they can tell me they did not have a vehicle for me....then they said for sure at 6 pm they were going to have a truck...I waited til 7pm lost a day at the beach because they could not provide their services...Horrible Horrible
2.0 Poor
16 Jan 2017
Cons: At my arrival .they didn't have any car..told they may have next day..nothing!! I was told they will call me when a car be available..they never did..very upset could no get a car..had to over paid at other rental after wait for 4 days
2.0 Poor
8 Feb 2017
Unsafe and bad service
Pros: Nothing
Cons: I pay full cover and even that they charge me 30 usd more because they say a scratch the car was unsafe and had mechanic problems if you read this pay attention do not rent a car with this company
Avis
avis
Car rental reviews:
Good (7.1, 6 reviews)
Car rental locations in Guayaquil:
2 locations
Avis
Locations in Guayaquil
Av De Las Americas Y Hermano Miguel
+593 4239 5236
Domestic Departures
+593 4216 9092
  • 6.7
  • 8.0
  • 7.7
  • 7.0
  • 6.0
Recent reviews
10.0 Excellent
24 Dec 2016
Customer service excellence
Pros: Fatima our Avis agent took care everything. Car worked great. Great value. Will use again
10.0 Excellent
7 Jan 2017
Cons: No seat belts in the back seat. Could not use carseat for child.
2.0 Poor
31 Jan 2017
Avis refused to honor the reservation.
Cons: Avis refused to honor the reservation. This reservation was made in November they had months to contact me if they were dissatisfied. They wanted 1000 times the reserved price. Shocking and offered no compromise. We rented from another agency.
4.4 Okay
26 Feb 2017
Pros: The SUV was clean and comfortable.
Cons: We had reserved a car for $197.43 and few months prior to the trip and had received an email confirmation two days prior to our trip, however when we landed in Quito we were told at the counter that the price of our car was in fact over $1,300. It was too late to change our plans and book a flight instead of drive, thus we we forced to rent the car for only a few days for around $600 and then figure out public transportation for the rest of our trip.
6.0 Okay
28 Feb 2017
Rental ended up costing 2 times more than quoted r
Pros: The rental car facility is in the airport.
Cons: Where do I start? First off, the insurance I purchased via Kayak (Allianz) was absolutely useless. When I explained that I purchased this insurance for an extra $70+ to the gentleman at Avis, he told me that didn't matter. If I did not purchase additional insurance from Avis, my credit card would have a $5,000 hold placed against it in the case of any damage to the car (I only rented a Chevy Spark). Being that this would max out my credit card, I was forced to purchase additional insurance from Avis for another $120, which only placed a $1,200 hold against my card for any damages. The total of the insurance I paid of approx. $200 was equal to the weekly rate I was quoted for the car. I'm glad I had $50k worth of insurance to cover a $10k subcompact. I also believe there is a billing issue, but I cannot follow the lists of additional expenses I was billed for additional mileage (my fault) vs. the credits I was suppose to receive for a shortened rental period. The statements I received from Avis do not seem to match up to what my credit card was charged.
10.0 Excellent
1 Mar 2017
Good service in English
Pros: Allmost a new car only 16000km.
Budget
budget
Car rental reviews:
Good (7.2, 1 reviews)
Car rental locations in Guayaquil:
2 locations
Budget
Locations in Guayaquil
Av De Las Americas
+593 4228 8510
Cdla La Garzota 3era Etapa
+593 4265 5300
  • 8.0
  • 8.0
  • 8.0
  • 5.0
  • 8.0
Recent reviews
7.2 Good
3 Jan 2017
Guayaquil airport kiosk closed when we returned th
Pros: The car was clean and ran efficiently for the 2 weeks we had the car. The desk staff was helpful at the airport when they finally arrived. Due to an accident not our fault, the staff was helpful in managing the complaint.
Cons: The desk was closed when we arrived at the airport to return the car. It was difficult at first to reach them.
Hertz
hertz
Car rental locations in Guayaquil:
1 location
Hertz
Locations in Guayaquil
Intrl S Bolivar Guayaquil
+593 4216 9035
Localiza
localiza
Car rental locations in Guayaquil:
2 locations
Localiza
Locations in Guayaquil
Guayaquil Airport
Guayaquil City Office
Sixt
sixtrentacar
Car rental locations in Guayaquil:
1 location
Sixt
Locations in Guayaquil
Av de Las Americas
+593 4216 9300
Sunnycars
sunnycars
Car rental locations in Guayaquil:
1 location
Sunnycars
Locations in Guayaquil
Intrl S Boliviar Guayaquil
15 travellers who rented a car in Guayaquil gave the car agency they used an average rating of 4.9

Car Rental Locations in Guayaquil

Guayaquil
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