Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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9.2
Pros: Staff was friendly and helpful. Drop-off was easy.
Cons: The add-on price for fees was excessive.
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10.0
Pros: Very easy and fast.
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10.0
Pros: It was a new vehicle
Cons: Nothing we were very satisfied
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10.0
Pros: ease of getting the car and easy to return
Cons: nothing
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6.0
Cons: No one at the desk to drop-off, thought that was weird
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2.0
Truck was ok but thecrear passenger window went down snd would not go
Pros: It ran ok
Cons: The right rear window went down and wouldnt go up. I called Alamo numerous times. They wanted me to come trade it for a car. I told them I reserved a pickup, I need a pickup truck. They repeatedlly said come back and trade it for a car. My cell# 607-769-4095
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4.0
Slow customer service
Pros: The car that we rented was mostly clean
Cons: The counter personnel need substantial training on what good customer service is. The person that we had when we were getting/returning the car acted like he was really bored or didn't care at all about his customers or his job.
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10.0
Excellent much cheaper than discounted Avis or hertz
Pros: Will definitely use again
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6.0
Great car needing oil change
Pros: Great car
Cons: Oil change notification appeared on day one. And then a message : change oil now that requested action to be turned off. Quite annoying.
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10.0
Pros: Everything
Cons: Nothing
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7.2
Pros: Very clean; plenty of ports to plug in devices; quick check-in process.
Cons: person tried to upgrade vehicles without telling me a price initially; also tried to sell me extra insurance making it sound like it was included in the original price quote of car; did not walk me around vehicle but simple handed me the keys and said I was responsible for any damage.
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9.6
Pros: Service, comfort.
Cons: More than I would have liked to spend.
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9.2
Pros: Staff was friendly and helpful. Drop-off was easy.
Cons: The add-on price for fees was excessive.
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10.0
Pros: Very easy and fast.
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10.0
Pros: It was a new vehicle
Cons: Nothing we were very satisfied
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10.0
Pros: ease of getting the car and easy to return
Cons: nothing
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10.0
Excellent much cheaper than discounted Avis or hertz
Pros: Will definitely use again
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10.0
Pros: Everything
Cons: Nothing
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9.6
Pros: Service, comfort.
Cons: More than I would have liked to spend.
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6.0
Cons: No one at the desk to drop-off, thought that was weird
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2.0
Truck was ok but thecrear passenger window went down snd would not go
Pros: It ran ok
Cons: The right rear window went down and wouldnt go up. I called Alamo numerous times. They wanted me to come trade it for a car. I told them I reserved a pickup, I need a pickup truck. They repeatedlly said come back and trade it for a car. My cell# 607-769-4095
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4.0
Slow customer service
Pros: The car that we rented was mostly clean
Cons: The counter personnel need substantial training on what good customer service is. The person that we had when we were getting/returning the car acted like he was really bored or didn't care at all about his customers or his job.
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6.0
Great car needing oil change
Pros: Great car
Cons: Oil change notification appeared on day one. And then a message : change oil now that requested action to be turned off. Quite annoying.
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