Recent reviews
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- Negative
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10.0
Pros: Staff were friendly and helpful, nice upgrade, cars were comfortable and clean and in top condition. No surprises or hidden charges, good value, easy and straightforward drop off. Be aware that all car rental at CPH airport needs you to take a free 5-minute shuttle bus.
Cons: Can’t think of anything.
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7.2
Cons: I did not get the car that i booked. They told me that the do not have the model.
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10.0
Excellent on every level
Pros: The pick up and drop off were efficient, and the people we dealt with were friendly and professional. The car was immaculately cleats and very comfortable. We decided to keep the car for a few extra days and extending our rental over the phone was easy. We have rented from other companies from CPH before and this was easily the best experience.
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2.0
I would not use Enterprise car hire again
Pros: Liked the car.
Cons: Staff atittude - very rude Blocking large deposit on my credit card and not unblocking it yet (9 days so far)
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10.0
Amazing price, fantastic service
Pros: Better rate than could find anywhere else. Enterprise rep went above and beyond giving us info about the area in addition to handling our pick up proceeds expediently.
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9.6
excellent service
Pros: Morgan at the airport in Copenhagen was excellent, very friendly and calm.
Cons: Discovered a scrape under the car before I left..very difficult to notice any damages as the car park was indoor and very dark.
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10.0
Excellent service
Pros: Friendly and very helpful
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8.0
Value for price and use
Pros: The car was new, spacious enough for our trip in Europe for three weeks.
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2.0
Over charges without any explanation nothing
Cons: To explain the invoice in English
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4.0
Late delivery, then overcharged
Cons: Enterprise was over 1 hour late making the car available because they could not find the keys. They also asked if they could not clean it. I was patient and OK until when I dropped off 1 hour late from original rental time (not actual pick up time), I was charged for an extra day. Even though the rental agent said that he changed the pick up time to reflect the actual delays, this was not recorded at drop-off. I know need to spend time to refund the extra day, even though it was due to their delays in pickup.
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10.0
Hani from San Francisco
Pros: Good service nice people
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10.0
Great service
Pros: Arrived to Copenhagen, easy to find the rental office. Fast service. We needed winter tires so I had to get a different car. We got upgraded to an AWD SUV, no extra charge. Put in some crazy miles. We had a brand new car and no issues. Will absolutely rent here again
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10.0
Pros: Staff were friendly and helpful, nice upgrade, cars were comfortable and clean and in top condition. No surprises or hidden charges, good value, easy and straightforward drop off. Be aware that all car rental at CPH airport needs you to take a free 5-minute shuttle bus.
Cons: Can’t think of anything.
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10.0
Excellent on every level
Pros: The pick up and drop off were efficient, and the people we dealt with were friendly and professional. The car was immaculately cleats and very comfortable. We decided to keep the car for a few extra days and extending our rental over the phone was easy. We have rented from other companies from CPH before and this was easily the best experience.
review from
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10.0
Amazing price, fantastic service
Pros: Better rate than could find anywhere else. Enterprise rep went above and beyond giving us info about the area in addition to handling our pick up proceeds expediently.
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9.6
excellent service
Pros: Morgan at the airport in Copenhagen was excellent, very friendly and calm.
Cons: Discovered a scrape under the car before I left..very difficult to notice any damages as the car park was indoor and very dark.
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10.0
Excellent service
Pros: Friendly and very helpful
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10.0
Hani from San Francisco
Pros: Good service nice people
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10.0
Great service
Pros: Arrived to Copenhagen, easy to find the rental office. Fast service. We needed winter tires so I had to get a different car. We got upgraded to an AWD SUV, no extra charge. Put in some crazy miles. We had a brand new car and no issues. Will absolutely rent here again
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2.0
I would not use Enterprise car hire again
Pros: Liked the car.
Cons: Staff atittude - very rude Blocking large deposit on my credit card and not unblocking it yet (9 days so far)
review from
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2.0
Over charges without any explanation nothing
Cons: To explain the invoice in English
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4.0
Late delivery, then overcharged
Cons: Enterprise was over 1 hour late making the car available because they could not find the keys. They also asked if they could not clean it. I was patient and OK until when I dropped off 1 hour late from original rental time (not actual pick up time), I was charged for an extra day. Even though the rental agent said that he changed the pick up time to reflect the actual delays, this was not recorded at drop-off. I know need to spend time to refund the extra day, even though it was due to their delays in pickup.
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