Recent Reviews
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- Neutral
- Negative
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10.0
La Crosse vacation
Cons: When your flight comes in after 5pm you have to come back the next day to pick up the car - that is the only negative. The gentleman and lady took excellent care of me!
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6.0
Pros: Staff friendly, given free upgrade mostly because only vehicle available.
Cons: Airplane arrived on time 9:28 pm, car rental closed at 9:00 pm even though we had a car reserved no one there. Had difficult time getting to hotel from airport & back in morning.
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6.0
Door rubber loose on back doors
Cons: Dirty windows inside and out. Dirty around media controls.
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10.0
Great service and helpful information!
Pros: Great service, nice car (free upgrade), full tank of gas, and helpful information. Got a rental snarled by another company, went online and got an Enterprise reservation. It was terrific! And, they have good hours at the small airport. Someone waits until you get your buggy. A definite place to rent again!!
Cons: They don't always have cars, not their fault! Gotta make sure to reserve a car ahead, then you're set.
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6.8
Pros: Nice, new car
Cons: Stains in interior. Priced way too high.
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3.2
Wrong vehicle
Cons: We reserved a minivan to transport 7 people, 3 of them in car seats, from Lacrosse to Minneapolis for a family wedding. When we went to pick it up they did not have a van. Gave us an explorer with 7 seats but no room for anything else. Had to have two people and most bags get a ride with someone else. Enterprise said we could switch out the vehicle in Minneapolis. I spent and hour on the phone trying to work that out. They would not bring us the vehicle so we had to drive 40 minutes to the airport and wait 45 minutes to get that switch done and then 40 minutes back.
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7.6
Full Size SUV - GMC Yukon
Pros: Space, 20 MPG, fold down 3rd row seats, and legroom.
Cons: Visibility around vehicle, seats do not contour to body, poor radio reception, and no satellite radio.
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10.0
5 star all around!
Pros: Friendly, awesome service! Needed pickup truck with little notice. Willing to move truck to location that I needed for pick up and drop off! Awesome! Will definitely use again!
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8.0
Pros: Çar was clean. Checkout was fairly quick and easy.
Cons: Bought insurance thru Kayak but then again thru enterprise because desk clerk suggested it might not be enough. Feel a little deceived.
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3.6
Worst rental yet
Cons: Pick up was supposed to be at one location and had to leave to another to actually pick it up. Car had no cruise control, that should be disclosed first.
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10.0
Excellent. Clean, New vehicle. Perfect Transaction
Pros: I was able to pick up my suv quickly and be on my way in minutes. No issues with the pick up or drop off.
Cons: None.
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2.0
Service Suck
Pros: Nothing
Cons: I was supposed to pick up my rental car this afternoon (4/3) when I get there they tell me I can't use a debit card unless I arrived by flight but I live in the area and needed a rental car because I was going to Madison, Wisconsin to sees Ted Cruz Town Hall. Thanks to your garbage staff my tickets are wasted.
review from
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10.0
La Crosse vacation
Cons: When your flight comes in after 5pm you have to come back the next day to pick up the car - that is the only negative. The gentleman and lady took excellent care of me!
review from
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10.0
Great service and helpful information!
Pros: Great service, nice car (free upgrade), full tank of gas, and helpful information. Got a rental snarled by another company, went online and got an Enterprise reservation. It was terrific! And, they have good hours at the small airport. Someone waits until you get your buggy. A definite place to rent again!!
Cons: They don't always have cars, not their fault! Gotta make sure to reserve a car ahead, then you're set.
review from
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10.0
5 star all around!
Pros: Friendly, awesome service! Needed pickup truck with little notice. Willing to move truck to location that I needed for pick up and drop off! Awesome! Will definitely use again!
review from
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10.0
Excellent. Clean, New vehicle. Perfect Transaction
Pros: I was able to pick up my suv quickly and be on my way in minutes. No issues with the pick up or drop off.
Cons: None.
review from
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6.8
Pros: Nice, new car
Cons: Stains in interior. Priced way too high.
review from
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7.6
Full Size SUV - GMC Yukon
Pros: Space, 20 MPG, fold down 3rd row seats, and legroom.
Cons: Visibility around vehicle, seats do not contour to body, poor radio reception, and no satellite radio.
review from
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8.0
Pros: Çar was clean. Checkout was fairly quick and easy.
Cons: Bought insurance thru Kayak but then again thru enterprise because desk clerk suggested it might not be enough. Feel a little deceived.
review from
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6.0
Pros: Staff friendly, given free upgrade mostly because only vehicle available.
Cons: Airplane arrived on time 9:28 pm, car rental closed at 9:00 pm even though we had a car reserved no one there. Had difficult time getting to hotel from airport & back in morning.
review from
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6.0
Door rubber loose on back doors
Cons: Dirty windows inside and out. Dirty around media controls.
review from
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3.2
Wrong vehicle
Cons: We reserved a minivan to transport 7 people, 3 of them in car seats, from Lacrosse to Minneapolis for a family wedding. When we went to pick it up they did not have a van. Gave us an explorer with 7 seats but no room for anything else. Had to have two people and most bags get a ride with someone else. Enterprise said we could switch out the vehicle in Minneapolis. I spent and hour on the phone trying to work that out. They would not bring us the vehicle so we had to drive 40 minutes to the airport and wait 45 minutes to get that switch done and then 40 minutes back.
review from
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3.6
Worst rental yet
Cons: Pick up was supposed to be at one location and had to leave to another to actually pick it up. Car had no cruise control, that should be disclosed first.
review from
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2.0
Service Suck
Pros: Nothing
Cons: I was supposed to pick up my rental car this afternoon (4/3) when I get there they tell me I can't use a debit card unless I arrived by flight but I live in the area and needed a rental car because I was going to Madison, Wisconsin to sees Ted Cruz Town Hall. Thanks to your garbage staff my tickets are wasted.
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