Lakewood car rentals

Cons: This location seemed understaffed. There was a substantial wait at pick up and drop off. The car I was given was not clean on the inside and only had 1/4 tank of gas.

Cons: Found some trash in the car under the seat, but other than that everything was fine

Cons: My rental confirmation said it started at noon on Labor Day. So, I arrived at 12:15 and the office apparently closed at noon that day. The guy says, "we're closed." I told him my email said to get the car at 12. "Right, it's 12:15" he says, and started walking out. Fortunately, Jadida stayed and helped me. The car I got hadn't been cleaned. The inside was ok, but the outside was really dirty with dead bugs all over the grill.

Cons: Car had a bit of a smoke smell.

Cons: Extremely poor customer service.

Cons: Waited almost an hour to pick up my car. The employee was very slow and not customer service friendly. Did not give the car I ordered. Changed the insurance I had already bought for $18 on kayak. And made me get whatever he was selling. Double the price. He acted like he gets paid on commission. Reserved the car for about $50 on Kayak and he tried to charge me over $200. Still paid more than what my reservation said. will never use them again. Drop was at 8am and no one was there. Had to wait for the same employee to open the store. Late.