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5.2
Pros: No. Bad directions were given by Google maps. I arrived a couple minutes late after they closed because I was running up and down the street frantically searching for the DOLLAR rental logo only to find out it wasn't being displayed because it was inside the Hertz car rental which is where our taxi
Cons: .. driver initially dropped us off at. The employees had the door locked after I called them and told them I was en route. They wouldn't answer the phone 10 minutes before closing which is why I got lost. Once they let me in they had an attitude and scrapped my Dollar reservation for a more expensi
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8.0
Dollar is Hertz
Pros: Dollar were one of the few to offer cars w automatic gear which was important for us. We were given a higher standard than requested in the same price (Mercedes instead of Ford) due to lack of availability. Driving was great and returning the car was easy
Cons: We had to wait more than an hour to receive the car because the agency wasn't prepared (we ordered it for 12:00pm, received after 1pm), and had to change plans and lose some site seeing accordingly
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