Pick-up location | Nelson |
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Car types | Compact, Compact SUV, Full-size, Full-size SUV, Intermediate, Intermediate SUV, SUV, Standard SUV |
Rental locations | 15 |
Airport locations | 15 |
Popular agencies | Europcar, Budget, EZI, Thrifty |
Compact | C$ 71/day |
Intermediate | C$ 136/day |
Full-size | C$ 175/day |
SUV | C$ 136/day |
Full-size SUV | C$ 194/day |
Compact SUV | C$ 71/day |
Intermediate SUV | C$ 71/day |
Standard SUV | C$ 92/day |
Apex
8.0
Excellent
1 reviewCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
10.0
One location in Nelson
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Reviews
8.0 Excellent
Jul. 2022
Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Nelson
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Reviews
10.0 Excellent
Oct. 2019
Pros:
Staff couldn’t have been friendlier or more helpful. Great employees who really want to help their customersCons:
Nothing10.0 Excellent
Oct. 2019
Pros:
Staff couldn’t have been friendlier or more helpful. Great employees who really want to help their customersCons:
NothingEuropcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Nelson
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Reviews
10.0 Excellent
Mar. 2020
Pros:
Great car. Friendly staff.Cons:
Nothing6.4 Good
Apr. 2019
Pros:
Staff at pick up in nelson was not there at 8am when i had organised pickup. She arrived 8.25am and proceeded to tell me she was in the office the whole time which she wasnt as it has glass doors. She was belligerent and rude. Staff at chch was fantastic. Really kind and caring man. Fabulous.Cons:
Yr nelson staff person was late. She was rude and unkind. I believe she would benefit from customer service training and some humility and owning about being late for work and not making excuses for this tardiness.10.0 Excellent
Mar. 2020
Pros:
Great car. Friendly staff.Cons:
Nothing6.4 Good
Apr. 2019
Pros:
Staff at pick up in nelson was not there at 8am when i had organised pickup. She arrived 8.25am and proceeded to tell me she was in the office the whole time which she wasnt as it has glass doors. She was belligerent and rude. Staff at chch was fantastic. Really kind and caring man. Fabulous.Cons:
Yr nelson staff person was late. She was rude and unkind. I believe she would benefit from customer service training and some humility and owning about being late for work and not making excuses for this tardiness.Firefly
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Nelson
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Reviews
6.4 Good
Mar. 2020
Pros:
Drop off was simple.The vehicle was fine.Cons:
I booked it under your Webb site with the no excess option. But when we picked up the car, I had to sign the contract that had a $5500.00 x/s. I was not happy, and your staff said it was not there problem as it was insured with another company, not them, but as I told them it was booked thru the Firefly web site. The manager got involved but his answer was not our problem and said give me the keys back and get a rental from another company. The final insult was when I had to pay another $200.00 just in case I didn’t fill the car upon my return. I did fill the tank on my return. I am still waiting on the 200.00 to be refunded. Overall a very disappointing and stressful experience. Mary and Dennis Hunt.6.4 Good
Mar. 2020
Pros:
Drop off was simple.The vehicle was fine.Cons:
I booked it under your Webb site with the no excess option. But when we picked up the car, I had to sign the contract that had a $5500.00 x/s. I was not happy, and your staff said it was not there problem as it was insured with another company, not them, but as I told them it was booked thru the Firefly web site. The manager got involved but his answer was not our problem and said give me the keys back and get a rental from another company. The final insult was when I had to pay another $200.00 just in case I didn’t fill the car upon my return. I did fill the tank on my return. I am still waiting on the 200.00 to be refunded. Overall a very disappointing and stressful experience. Mary and Dennis Hunt.Hertz
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Nelson
Thrifty
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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2 locations in Nelson
Avis
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Nelson
Dollar
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Nelson
EZI
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Nelson
Go Rental Car Hire
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Nelson
Go Rentals
No score is available
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Comfort
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Value for money
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One location in Nelson
keddy by Europcar
No score is available
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Value for money
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One location in Nelson
Right Cars
No score is available
Cleanliness
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Value for money
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One location in Nelson
Locations in Nelson
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