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One location in Nelson
One location in Nelson
One location in Nelson
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10.0 Wonderful
Mar. 2020
Pros:
Great car. Friendly staff.Cons:
Nothing6.4 Okay
Apr. 2019
Pros:
Staff at pick up in nelson was not there at 8am when i had organised pickup. She arrived 8.25am and proceeded to tell me she was in the office the whole time which she wasnt as it has glass doors. She was belligerent and rude. Staff at chch was fantastic. Really kind and caring man. Fabulous.Cons:
Yr nelson staff person was late. She was rude and unkind. I believe she would benefit from customer service training and some humility and owning about being late for work and not making excuses for this tardiness.One location in Nelson
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8.0 Very good
Jul. 2022
One location in Nelson
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6.4 Okay
Mar. 2020
Pros:
Drop off was simple.The vehicle was fine.Cons:
I booked it under your Webb site with the no excess option. But when we picked up the car, I had to sign the contract that had a $5500.00 x/s. I was not happy, and your staff said it was not there problem as it was insured with another company, not them, but as I told them it was booked thru the Firefly web site. The manager got involved but his answer was not our problem and said give me the keys back and get a rental from another company. The final insult was when I had to pay another $200.00 just in case I didn’t fill the car upon my return. I did fill the tank on my return. I am still waiting on the 200.00 to be refunded. Overall a very disappointing and stressful experience. Mary and Dennis Hunt.One location in Nelson
2 locations in Nelson
One location in Nelson
One location in Nelson
One location in Nelson
One location in Nelson
One location in Nelson
One location in Nelson
Locations in Nelson
Rental Car Kiosk, Terminal Building Trent Drive, Nelson
+64 800 656 564
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No reviews available
One location in Nelson
Locations in Nelson
Nelson Airport
+64 3 288 0097
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No reviews available
One location in Nelson
Locations in Nelson
Terminal Building
+86 10 6064 1387
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No reviews available