Pick-up location | Port Charlotte |
---|---|
Car types | |
Rental locations | 4 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
2 locations in Port Charlotte
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Reviews
8.0 Very good
Oct. 2022
4.0 Mediocre
Aug. 2022
4.0 Mediocre
May 2021
Cons:
Too much time spent up selling. At 10pm, I want to pick up and move on. Not stand in line while others face up selling and I rehearse my lines to address my own up selling. Even pizza carry out was closed by the time we reached our accommodations...10.0 Wonderful
May 2021
Pros:
The staff was very fast and friendly at the pick upCons:
Better signage and directions for return of the car would be more helpful and have made for a better experience2.0 Poor
Apr. 2021
Cons:
Let’s start with professionalism at check in and continue with providing a safe automobile to customers. Last time I will rent from Budget2.0 Poor
Apr. 2021
Pros:
Drop off very easy.Cons:
Given tire that was very low in pressure. Given car with gas tank not full but then charged for returning with less than a full tank. Pick up location was very slow.3 locations in Port Charlotte
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4.0 Mediocre
Apr. 2021
Cons:
Rented a Cadillac but only Lincolns at this location. had to wait for the car to be cleaned despite having a 1 pm reservation.8.0 Very good
Apr. 2021
Pros:
Car was good, clean. The lady who checked me in and out was very nice and professional.Cons:
Car class rented was not available upon pick up. Prices are a little high.6.0 Okay
Mar. 2021
Pros:
Staff was okCons:
Kayak's site was not clear. I thought I was picking up at the airport enterprise. When I got to the correct location my online rental had expired. Had to start over. Car had been smoked in and smelled bad.4.0 Mediocre
Jan. 2021
Cons:
There were NOT any cars even tho I had a reservation. There were also 10 other people there waiting for their reserved vehicles.10.0 Wonderful
Dec. 2020
Pros:
YesCons:
Nothing10.0 Wonderful
Nov. 2020
Pros:
Ebony was very helpful and friendly. The truck was what we expected.Cons:
All went very well, thank you to all!One location in Port Charlotte
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10.0 Wonderful
Nov. 2022
10.0 Wonderful
Dec. 2021
10.0 Wonderful
May 2021
Pros:
The customer service is always excellent!Cons:
The rate could have been less expensive but it is what it is!4.0 Mediocre
Aug. 2020
Pros:
reserved a car for a Thursday pick up and a Sunday drop off. For a Sunday drop off I was given the choice of the CVG airport or Montgomery Rd. I chose the Montgomery Rd location. Sunday morning went to look up the address and the google page said it was closed. Called Hertz customer service and they assured us we could do a drop off there. Drove an hour to the location, its closed, big sign on door NO OVERNIGHT DROP OFFS. Called customer service, they said take car to the Kemper Rd location. Got to that location sign on door THIS LOCATION IS CLOSED FOR REMODELING. Called customer service again, they couldn't help, transferred us to roadside assistance. We were on hold for 55 minuets and they just hung up. Called the Montgomery Rd unit on Monday, they said they would not count the vehicle as checked in until they could spare someone to go to the second location and bring the car back.Cons:
Every part of this experience could have been better, except the price, the price was good8.4 Very good
Feb. 2020
Pros:
The staff were very friendly given it was the end of the day when we picked up our car.Cons:
The overall impression of the physical space was that at any moment you could get up and leave. It was so sad, run down, it really looked like no one cared about this office.7.2 Good
Dec. 2019
Pros:
Friendly staff and very fast drop off. Ended up with an upgrade because the vehicle type I had reserved needed an oil change.Cons:
Pick up took over 30 minutes even though I was helped immediately2 locations in Port Charlotte
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10.0 Wonderful
Jul. 2020
Pros:
Everything was wonderfulCons:
Nothing. The car was more than expected, and everyone was professional...down to the lot attendant at ABE in the spring rain9.6 Wonderful
Jul. 2019
Cons:
All good.9.6 Wonderful
May 2019
Pros:
Super easy and fast. Great prices.10.0 Wonderful
Jan. 2019
Pros:
Excellent customer service! Busy day at the rental place, staff worked incredibly quickly and efficiently to get me out the door early! Car was nice too, basically new and plenty of room.10.0 Wonderful
Oct. 2018
Pros:
Friendly, polite and efficient service8.0 Very good
Aug. 2018
Pros:
The Avis rep in the Naples Airport was super cheerful. She made my day.One location in Port Charlotte
One location in Port Charlotte