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2.4
Never at this location again
Pros: Distance from where I was was the initial draw to renting at this Enterprise location. I wish in hindsight that I had rented elsewhere.
Cons: This Enterprise location is inside of a Toyota dealership, in a very tight space with 1 solitary man, who should have had help, but was pleasant despite the several angry ppl waiting. The car was disgusting (stained seats, window didn't go down, etc.) We had planned to return it to the airport the next day (Sunday), but guy told us to return it to him and we would save $25. but upon returning on Sunday, Enterprise was closed. We had to scramble to undo all the travel plans we had made with people to take us to the airport and had to make an unplanned stop because of the last second change. The Enterprise people at IAH said they can do nothing b/c "they are private, not publicly traded." Bad experience all around.
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2.0
Cons: The service was horrible and the car was due and smelled very bad.
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2.4
Never at this location again
Pros: Distance from where I was was the initial draw to renting at this Enterprise location. I wish in hindsight that I had rented elsewhere.
Cons: This Enterprise location is inside of a Toyota dealership, in a very tight space with 1 solitary man, who should have had help, but was pleasant despite the several angry ppl waiting. The car was disgusting (stained seats, window didn't go down, etc.) We had planned to return it to the airport the next day (Sunday), but guy told us to return it to him and we would save $25. but upon returning on Sunday, Enterprise was closed. We had to scramble to undo all the travel plans we had made with people to take us to the airport and had to make an unplanned stop because of the last second change. The Enterprise people at IAH said they can do nothing b/c "they are private, not publicly traded." Bad experience all around.
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2.0
Cons: The service was horrible and the car was due and smelled very bad.
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