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2 locations in Vista
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10.0 Wonderful
Oct. 2020
Pros:
Easy pick up and drop off with free parking patrolled by security on site10.0 Wonderful
May 2020
Cons:
Location was open early and very efficient. Times of operation during this time were also correct unlike agency I scheduled with prior day. Will certainly use this location for future use.10.0 Wonderful
Aug. 2019
Pros:
Great facility.Cons:
Nothing.2.0 Poor
Jul. 2019
Cons:
When I booked I put in arrival at San Diego airport and you booked me out of Carlsbad which is an hour away from the airport! Avis was good enough to find a car for me but it was over $100 more than my booking price!!! That is why I booked online and ahead of time to get a decent rate.4.8 Mediocre
Jun. 2019
Cons:
Main issue was that the price rose 200% when I went to pick up the car. Instead of about $250 the rental cost closer to $500. Very disappointed with the outrageous charges for changing pick up location. I expected a small variation but the resulting fees were astronomical.8.0 Very good
May 2019
Cons:
Due to holiday weekend, office said the car hadn't been cleaned or gassed. Was given the choice to take as is or wait. Took it as is. Was told since given to me empty, I didn't need to fill the tank and was told a note was made. When checked in, the note didn't transfer, had to talk to Cust Svc.2 locations in Vista
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2.0 Poor
Oct. 2022
10.0 Wonderful
Apr. 2019
Cons:
Everything was wonderful, excellent staff. If your going to leave a car there you will have to park on the street, that’s the only downside8.0 Very good
Mar. 2018
Pros:
ease of online booking and pick-up.Cons:
...not being acknowledged in waiting line, like others that came after me. Other than that no complaint. If I was in a hurry though, I would probably complain about the 25 min wait.7.6 Good
Oct. 2017
Pros:
The pick up was fast and easy.Cons:
My pick up time was noon but the store closed at noon. Luckily, I called before heading to Hertz and found out I needed to leave earlier than expected. Also, I called to Leo the car an extra day and Hert charged me an additional $10 just to change the return date. I think I’ll look to other companies before using Hertz again.2.0 Poor
Jun. 2017
Cons:
I paid for my rental and insurance on line and scheduled to pick the car at 12 noon.When i arrived 5 minutes after 12pm i didnt realize the location would be closed at 12pm. I dont understand how I could be able to schedule a rental at the time the location is closed. And if purchased on line why wouldn't a location have the informaion that there was a rental to be pick up. I was not given a confirmation ny Hertz after I booked my renral or reminder when the time was close. I was asked to call other locations to see if they were open but all, other than the airports, were closed and due ti it being a holiday I would not be able to get a car till 2 days after. I was forced to cancel my rental and insurance and make other plans of transportation which was a huge let down and inconvenience. I am not pleased at all and was baffled that the costomer service was not up to a greater standard. I had to make all my other arrangements myself and would not be able to use my same purchase at a different location. Instead i would have had to make a new purchase. And since a refund would not be available until 5 to 7 days i was not able to do that either.2.0 Poor
Apr. 2017
Cons:
Terrible experience. I reserved the car, paid in advance. Was told by Hertz email that my pickup time was 12 noon; arrived at 12:10 to pickup car. The office was closed and nothing I could do. I wasn't told that office closed at noon; I should have check that I guess. But don't understand why I'm given a pickup time that is right at office closure?!? Called Hertz trying to get a car from another office, but nothing could be done. I canceled the purchase; I'm waiting for my reimbursement. I drove to local Enterprise rental office and rented a car. Proceeded on down the road on my vacation.2 locations in Vista
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10.0 Wonderful
Mar. 2021
Pros:
Nice experience. The reservation was ready for pick-up when I entered the door and delivery back was efficient and smooth.2.0 Poor
Jan. 2021
Cons:
Waited 1 1/2 just to get the vehicle, no bueno.2.0 Poor
Oct. 2020
Pros:
Nothing.Cons:
Despite having a reservation, Enterprise Vista didn’t have my car when I arrived. As a result, we had to frantically find a car elsewhere.9.6 Wonderful
Jan. 2020
Pros:
Daniel at the San Marcos location was so helpful and personable. If everyone at Enterprise is like him, I will continue to use them when I need to rent a car in the future.Cons:
Nothing. Great experience.8.4 Very good
May 2019
Pros:
The staff was very friendly and helpful. The pickup and drop-off were super easy.Cons:
Enterprise told me the $9 insurance I bought at booking online was no good and I would have to purchase theirs (for $20) if I wanted that coverage. They even called the booking insurance a "scam" and suggested I call back and request a refund for it. So I got scammed by either Kayak or them.10.0 Wonderful
Feb. 2018
Pros:
Convenient location! Quick Service! Warm Staff! Excellent selection!One location in Vista
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6.0 Okay
Jul. 2016
Pros:
The service especially at the drop off in LA was very friendly and good. The car was excellent.Cons:
KAYAK, you sold me an insurance, that Budget did not accept. That's VERY BAD! So I had to pay twice, because my first insurance was useless. How can you do that??????? And, again VERY BAD: The adress for drop off was wrong - 22 miles away from LAX. A fault of the Budget agency in Vista, I think. Fortunately, I followed the signs and found the drop off-station close to the airport.7.9 Good
Aug. 2021
One location in Vista
One location in Vista
One location in Vista
One location in Vista
Most popular car type | Mini |
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