Winston-Salem car rentals

Cons: Soap in washer fluid

Cons: They did not have the car I reserved when we got there. Had to find another car rental company. Wasted my time driving to enterprise then waiting in line then finding out no van was available

Cons: I had to wait for over 20 min just to drop the car off. Very understaffed. They did not have the car I reserved when I arrived. I was given another vehicle and was charged more. The car was not as nice as the one I had reserved.

Cons: Customer service giving conflicting information via the international telephone hotline. Ended up speaking with at least three different people.

Cons: The van I reserved was not available when I went to pick it up. I was overcharged for the vehicle after I dropped it off. Despite filling the tank, I was charged a $32 refueling fee. Took 4 separate conversations with customer service to adjust the charges and it still paid a higher than the rate I was told at the counter, "but there is nothing we can do about the representative giving you false information." The local facility is understaffed and the cooperate support / customer service is pitiful.

Cons: I think Avis could do better presenting their cars. A quick rinse & vacum goes a long way. The smell however...? Drive three hours in an ash tray:(

Cons: None

Cons: Car had almost 40,000 miles on it although it worked okay

Cons: The staff at the pickup location was rude, made a comment about my inability to figure out the apple carplay when i asked for help, and also insinuated that i was upgraded to a larger car when in fact i got exactly what i reserved, and when i asked about the potential to upgrade i was dismissed. The tires on the car i rented should be inspected, i hydroplaned several times while driving in the rain going at or under the speed limit. Likely will not use Avis again.

Cons: I was told that on return of the vehicle I could charge the rental fee to a different credit card. When I returned the vehicle, nobody was at the desk and there was a sign directing me to put the key, etc. in the drop box. I called when I got home and was told by someone in Budget's office (not the local office) that I could not change the card then and that I would have to call back in 48 hours to do so.

Cons: Being denied a rental for no reason.

Cons: Dropping off in NC took 90 minutes! Computer was down, software antiquated, only one employee trying to deal with a bunch of pre-holiday rentals. Won't be using Budget in Winston again.

Cons: Girl at desk was rolling her eyes and slightly aggressive towards customer on phone.... no customer wants to see that. There was also an issue with a partial refund ( for the gas I put into the vehicle I had to return) for which I was dissapointwd to see her blame the previous employee that rented me the car. I ended up only getting part of a refund I was promised but dude that even bother mentioning as it was all I could handle. It's unfortunate paying less results in less customer care

Cons: It had been smoked in and it surprised the attendant whose cleaner didn't alert him. It felt like it was a car on the Log Ride at the amusement park so either the alignment was off or this is the scariest designed car ever.

Cons: The car was not filled full tank which I realized only after I started driving, but I re-filled it full tank before returning. I got cheated (and had to pay more in fuel) because of this. I could not wait to complain while returning since I had a flight to take

Cons: No one to receive car at turn in

Cons: Was unable to rent after paying a month in Advance for it.

Cons: Everything! Paid all that money that I Lost half because they wouldnt rent to me once I got there!!!

Cons: No complaints except the taxes which were more than Hertz was charging for the vehicle. Something is terribly wrong when the government is getting more for doing nothing than a business charges for providing it's service and/or product!

Cons: Everything. The attendant at the car rental was racist. I had to go find her and it took15 minutes because I was there on time. The car was not ready and I want her fired so she cannot do that to another minority, her name was Deborah and she worked at the car rental in Winston-Salem, NC right by the Smith-Reynolds Airport.

Cons: The battery was dead and the car had to be jumped off 4 times. Took the car back Saturday at 5 to drop off early and tried to call and let someone know the car had been returned two days early and what the problem was. After several attempts at calling and getting a real person to talk with the two people we finally got could not/would not help us make a note the car was left early. Very poor customer service.

Cons: 1st car had a broken driver seat (wouldn't move up/back). 2nd car had a loud engine that didn't seem to be functioning at its best, despite having been reportedly recently inspected.