Pick-up location | Winston-Salem |
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Car types | |
Rental locations | 17 |
Airport locations | 4 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger Van |
SUV |
Commercial |
Pick-up truck |
5 locations in Winston-Salem
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Reviews
10.0 Wonderful
Apr. 2021
Pros:
Staff was friendly. Easy of transaction.Cons:
Everything was perfect.8.0 Very good
Mar. 2021
Pros:
Drop off was easy. Staff were friendly.Cons:
The radio in our car didn't work so we called the main number. Woman told us to call the local rental agency and gave us two numbers, neither of which worked. We tried to use the bluetooth and stream music, but that didn't work either. We stuck it out with the car but no radio makes for a long ride.10.0 Wonderful
Mar. 2021
Pros:
I liked the upgrade to a bigger better car.Cons:
Not having to worry about whether there would be a car in the lot for me at my designated time would be better.2.0 Poor
Jul. 2020
Pros:
Nothing actually!Cons:
The prices were ridiculous, the van was dirty, kept warning it needed an oil change, reaked of CIGARETTES and was almost unbearable to drive from Winston-Salem to Charlotte with my mother in law in kids so we could get to the airport all together! Never again will I rent from y’all AND I will be contacting corporate office about my experience as well.2.0 Poor
Jan. 2020
Pros:
The customer service line was fine and was able to answer my questions, however my requirements for rental were not clearly pointed out. I reserved a car for the next day but the pick up location I was referred to was an airport which wouldn't allow me to rent with a debit card without a flight reservation. Just too much red tape. Went to Avis and rented a car within 30 minutes.Cons:
Just went to Avis from the start; which is what I'll be doing in the future.2.0 Poor
Jul. 2019
Pros:
The staff was kindCons:
I was given a vehicle held together by duct tape. Literally. Duct tape.4 locations in Winston-Salem
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8.0 Very good
Dec. 2020
Cons:
Really tight for the money. No luggage space5.2 Fair
Jul. 2020
Cons:
I had to wait for over 20 min just to drop the car off. Very understaffed. They did not have the car I reserved when I arrived. I was given another vehicle and was charged more. The car was not as nice as the one I had reserved.2.0 Poor
Jun. 2020
Cons:
They did not have the car I reserved when we got there. Had to find another car rental company. Wasted my time driving to enterprise then waiting in line then finding out no van was available10.0 Wonderful
Mar. 2020
Pros:
The staff was friendly, thoroughly explained everything and patient.10.0 Wonderful
Sep. 2019
Pros:
Staff was friendly and helpful.10.0 Wonderful
Sep. 2018
Pros:
Enterprise knows how to treat customers. From pickup to return everyone who helped me was so professional, helpful, and extremely courteous.2 locations in Winston-Salem
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2.0 Poor
Apr. 2021
Pros:
Not a single thingCons:
They could have had the right address on goggle and Apple Maps. They could have answered the phone in the two hours I tried to call. Most importantly they could have HAD MY CAR READY. Had to wait 5 extra hours and never did get my car. Had to settle for a different one. Amazing rude staff. Like, i dont know how they are in business rude.6.0 Okay
Dec. 2020
Pros:
Staff was very nice and the car was clean.Cons:
No one was there for the drop off! No one helped me and I had to hide keys under the monitor on a desk. So dangerous6.4 Okay
Jun. 2020
Pros:
Boston drop off was great and easy thank you.Cons:
The staff at the pickup location was rude, made a comment about my inability to figure out the apple carplay when i asked for help, and also insinuated that i was upgraded to a larger car when in fact i got exactly what i reserved, and when i asked about the potential to upgrade i was dismissed. The tires on the car i rented should be inspected, i hydroplaned several times while driving in the rain going at or under the speed limit. Likely will not use Avis again.10.0 Wonderful
Oct. 2018
Pros:
customer service was extraordinary.5.6 Fair
Mar. 2018
Pros:
Convenient pickup and drop off locationsCons:
I think Avis could do better presenting their cars. A quick rinse & vacum goes a long way. The smell however...? Drive three hours in an ash tray:(6.0 Okay
Nov. 2017
Pros:
Staff was easy to work with and location was convenientCons:
Car had almost 40,000 miles on it although it worked okay2 locations in Winston-Salem
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10.0 Wonderful
Sep. 2022
1.9 Poor
Jun. 2021
10.0 Wonderful
May 2021
Pros:
Staff was super friendly, treated me as if I was an old friend.10.0 Wonderful
Apr. 2021
Pros:
Yes to bothCons:
Would be nice to to have a drop box to drop off the night before for early morning returns. Life does happen and things Pop up unexpectedly.8.0 Very good
Mar. 2021
Pros:
Yes the process was easy10.0 Wonderful
Mar. 2021
Pros:
Everything was convenient and easy. The staff was super friendly and very accommodating!Cons:
Everything was perfect!!!!One location in Winston-Salem
One location in Winston-Salem
One location in Winston-Salem
One location in Winston-Salem
Most popular car type | Standard |
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