City West Hotel & Restaurant

The hotel is new and modern and has rooms up to the 9th floor so you get a great view especially with the large floor to ceiling windows. There are exterior blinds, blinds and curtains on the windows so there is nearly a total blackout at night, which is excellent for sleeping. My room was huge, almost too big, bathroom was large. Breakfast was typically European. There is a large shopping mall downstairs and an underground garage. You can buy food or eat even at the grocery store in the mall. The bed is firm and bedding was comfortable. WIFI was quick and no troubles. When you check-in, park your car in front of the hotel to get a room key first, this lets you park in the garage and access to the lifts. With the windows closed, the room was very quiet and sound-proof. But the hotel was empty when I was there during the 3 days.

Two of the three days were cool in Chur, but the first day was hot and the air conditioning barely cools the room, it was easier to open the windows. This is typical in European hotels! The price is a bit expensive. The walls in the room were very white and so they show quite a bit of marks from previous guests. Even that the hotel was almost empty, I was not happy that during check-in the receptionist was talking on the phone (answering hotel customers). And also the person at the breakfast hall was also talking on the phone during the whole time I was there (she was talking about personal things, not hotel related). It's not very professional. I would rate this a good 3 star hotel for this.