Premier Inns Concord

Location

No coffee maker. Only 1 ice machine and no microwave

I liked the tv

The staff wasn’t friendly , the bathroom was dirty and the room had a bad scent.

Absolutely nothing!!!

I took detailed photos of this property. Akin to a stay at worse than the " Bates Motel " How this property is allowed to operate in the City of Concord is a wonder to me. Gum on the carpets, cigarette burns on the carpet. Rusted out shower pole holding a shower curtain that was filthy. A chipped up rusted sink. A piece of carpet missing. Refrigerator broken. When looking around more, the bed bug we saw was just too much. I called to complain. I wasn't asked if they could accommodate us otherwise, such as a different room. I was simply told come to the front desk and they would refund me.

Easy access from/to freeway.

The mattress was too soft/old. The only toiletries provided (for two guests) were a few tiny bars of soap and one teeny tiny packet of shampoo. Only two small-sized bath towels were provided and they were old and scratchy. Comparably priced motels have a coffee pot in the rooms - was disappointed that this room didn't have one. The fridge wasn't turned on and there was no visible switch to turn it on. The jets in the outdoor jacuzzi didn't work. Due property's proximity to the freeway, there was a lot of traffic noise.