Pros (+) The indoor pool
Cons (-) Beds were uncomfortable, toliet seat was not tightened,
2 stars
Best Western Crossroads of The Bluffs
2216 27th Avenue, Council Bluffs, IA 51501-6953, United States
Council Bluffs, IA
See location+1 712 322 3150Photos of Best Western Crossroads of The Bluffs
Overview
Featuring a heated pool, Best Western Crossroads of the Bluffs is within a short walk of nearby attractions, such as Horseshoe Council Bluffs. It features a gym, as well as free Wi-Fi, a 24-hour reception and an express check-in and check-out feature.
There are a range of facilities on offer to those staying at the hotel, such as laundry facilities, meeting rooms and room service. It also offers a dry cleaning service, a safe and a hearing impaired service.
All the stylish rooms at Best Western Crossroads of the Bluffs provide a refrigerator, plus all the necessities for a comfortable stay. They are also equipped with a microwave and a hair dryer.
The hotel provides a convenient base to discover nearby Fort Omaha and Henry Doorly Zoo. It is also perfectly situated near a range of cafés and restaurants.
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Amenities at Best Western Crossroads of The Bluffs
- Indoor pool
- Fitness centre
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Adapted bath
Dining
- Microwave
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
General
- Seating area
- Telephone
- Carpeted
- Tile/marble floor
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Fax
- Desk
Pool
- Heated pool
- Indoor pool
- Pool towels
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Clothes rack
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Things to do
- Casino
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Best Western Crossroads of The Bluffs
7.3
Good
1135 verified ratings
Wonderful
411
Very good
187
Good
164
Okay
86
Fair
79
Mediocre
59
Poor
149
Summary of reviews
Guests say
Guests appreciated the hotel's location and the attentive staff, who were noted for their friendliness. The bed comfort was also praised, with many guests finding it better than their own. However, numerous complaints arose regarding cleanliness and maintenance issues, including plumbing problems and the presence of unwanted items in rooms. The amenities were found lacking, particularly concerning the cold pool and missing hot tub. While some guests acknowledged good value for the price, the overall experience was marred by these negatives.AI-generated from customer reviews
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Location
2216 27th Avenue, Council Bluffs, IA 51501-6953
What's nearby
- Horseshoe Council Bluffs1 km
- Mid-America Center1.2 km
- RailsWest Railroad Museum2.4 km
- Ameristar Casino2.9 km
- Lake Manawa Beach3.2 km
- Historic General Dodge House3.2 km
- Union Pacific Railroad Museum3.3 km
- Bayliss Park3.4 km
- Squirrel Cage Jail3.4 km
- Harrah's Council Bluffs3.6 km
- Bennett Building3.7 km
- St. Peter's Catholic Church3.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Crossroads of The Bluffs
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Council BluffsGood to know
Value for money | 7.9 |
|---|---|
Distance to downtown | 3.2 km |
Nearest Airport | Omaha Eppley Airfield |
Distance to airport | 7.8 km |