Roberts Riverwalk

4 stars
5.4
Fair
based on 1804 reviews
1,804 reviews
1000 River Place Drive, Detroit, MI 48207, United States
1000 River Place Drive, Detroit, MI
+1 313 259 9500
Tue 18/8
-
Wed 19/8
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Roberts Riverwalk Urban Resort Hotel provides historic 4-star accommodation in Detroit. It features a gym, as well as a limousine service, meeting rooms and a dry cleaning service.

The hotel has 106 well-appointed rooms that are equipped with a range of essential facilities to ensure guests have an enjoyable stay.

Roberts Riverwalk Urban Resort Hotel is under a 30-minute drive from Detroit Metro Airport and Dry Dock Complex is a short walk away. Guests can also easily visit Garden Court Apartments.

5.4
Fair
1804 reviews

Latest deals for Roberts Riverwalk

Tue 18/8
-
Wed 19/8

Amenities at Roberts Riverwalk

  • Restaurant
  • Bar/Lounge
  • Meeting/Banquet facilities
  • Hairdryer

Dining

  • Restaurant
  • Bar/Lounge

Bathroom

  • Hairdryer

Services and conveniences

  • Meeting/Banquet facilities

Reviews of Roberts Riverwalk

5.4
Fair
1804 verified ratings
Wonderful
239
Very good
111
Good
238
Okay
181
Fair
258
Mediocre
223
Poor
554

Summary of reviews

Guests say
Guests consistently praised the hotel's riverfront location and scenic views, which were highlighted as the best aspect of their stay. However, many reviews expressed strong dissatisfaction with the cleanliness, citing dirty rooms, bathrooms, and poorly maintained grounds. Service was also criticized, with complaints about unhelpful or absent staff, security concerns, and inconvenient entry procedures. The lack of amenities such as breakfast, working ice machines, and functional room features was a common negative theme. While the location and views were appreciated, the overall experience was marred by cleanliness, service, and amenity issues.
AI-generated from customer reviews
Location9.5 out of 10
Room Size3 out of 10
Service1 out of 10
Cleanliness0.5 out of 10
Amenities0.5 out of 10
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All reviews

2.0
Poor
Anonymous, Dec 2020
Cons (-) Microvave in room before we started to eat, heat up the room it only got to 76 degrees the whole night had to take the floor heater from the guard at the desk and not have us wsit 30 mins outside befo...
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3.4
Poor
Alvin, Sep 2019
Pros (+) I liked the location.
Cons (-) EVERYTHING! Parking lot filled with potholes, room service is lacking the service, air conditioning never worked. had to open the windows and my toom was filled with bugs. They tried to charge me $120...
Read more
2.8
Poor
Anonymous, Aug 2019
Pros (+) Nothing about this experience felt like a hotel.
Cons (-) It felt like a motel was taken over by aliens that were doing a horrible job of pretending to continue running the hotel.
2.2
Poor
Anonymous, Apr 2019
Pros (+) Nothing.
Cons (-) There was no hot water, cable picture on TV was fuzzy, room had strange smell, thin sheet instead of curtains covering bathroom window, heat would not work adequately, no hotel thick comforter instead...
Read more
8.2
Very good
Anonymous, Sep 2018
Pros (+) Staff was great and very helpful and friendly
Cons (-) Carpets in room stained no biggie but I assume most ladies or wives wouldn’t like Bathroom was very nice and clean beds comfortable and clean Overall perfect price for an over night stay Security was ...
Read more
4.0
Mediocre
Jon, Apr 2018
Cons (-) Poor customer service. Did not provide the service we requested and paid for. We paid for a roll away bed and they did not have one at first, but then said they did but it took over an hour late at ni...
Read more
6.8
Okay
Anonymous, Mar 2018
Pros (+) I liked the location (river front). Staff very friendly.
Cons (-) I did not like the fact that shower water temp was warm (at best). I had to wait for it to get to a temp that I could basically spray myself off. I am not sure what it would take to fix, but if it was...
Read more
6.5
Okay
Anonymous, Oct 2017
Pros (+) The views and proximity to the water
Cons (-) Restaurant was closed for the entire stay, room was not ready at time stated, and cable channels were fuzzy. My stay was ok other than these things.
2.0
Poor
Anonymous, Feb 2017
Pros (+) Room was clean
Cons (-) I reserved a riverfront room and I received a room on the parking lot. Service at desk was painfully slow to check in.
7.4
Good
Anonymous, Jan 2017
Pros (+) Neat historical building, nice view and location on the riverwalk.
Cons (-) Staff was a little quiet, tried answering when asked but almost had to draw things out of them. Felt like I was imposing a little bit.

Location

1000 River Place Drive, Detroit, MI 48207

What's nearby

  • Dry Dock Complex1.1 km
  • Detroit International Riverfront1.2 km
  • Greektown Casino2.2 km
  • Renaissance Center2.2 km
  • Monroe Avenue Commercial Buildings2.6 km
  • Philip A. Hart Plaza2.6 km
  • Ford Field2.7 km
  • Comerica Park2.9 km
  • Cobo Center3 km
  • Fox Theatre3 km
  • Belle Isle Park3.4 km
  • MGM Grand Detroit Casino3.6 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:30 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Roberts Riverwalk

  • Where is Roberts Riverwalk located?

    Roberts Riverwalk is located at 1000 River Place Drive in Rivertown/Warehouse District, 3 km from the centre of Detroit. Dry Dock Complex is the closest landmark to Roberts Riverwalk.

  • When is check-in time and check-out time at Roberts Riverwalk?

    Check-in time is 4:00 PM and check-out time is 11:30 AM at Roberts Riverwalk.

  • How far is Roberts Riverwalk from the airport?

    Roberts Riverwalk is 8.5 km from Windsor.

  • How does KAYAK find such great Roberts Riverwalk hotel deals?

    KAYAK scours the web for all room deals available at Roberts Riverwalk in Detroit and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Roberts Riverwalk and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Roberts Riverwalk.

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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

5.2
3.0 km
Detroit Metropolitan Wayne County
30.5 km

Everything you need to know for your stay in Detroit