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Hotels near Detroit Metro Airport

Hotels near Detroit Metro Airport

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Detroit Metropolitan Wayne County (DTW) - Detroit, MI, United States
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Best hotels near Detroit Metro Airport

Cleanliness
8.9
Comfort
8.9
Facilities
9.2
Location
8.8
Overall
9.1
Overall 8.7 Excellent
Based on 181 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
9.2
Location
8.8
Overall
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
8.9
Services
8.7
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Location
8.8
Services
9.0
Staff
8.5
Cleanliness
9.0
Comfort
8.9
Facilities
8.6
Location
9.0
Overall
8.6
Cleanliness
8.8
Comfort
8.7
Facilities
9.7
Location
8.6
Overall
9.4
Cleanliness
8.9
Comfort
8.6
Location
8.4
Services
8.1
Staff
8.6

Excellent 9.0
Pros: Clean spacious room
Excellent 10.0
Pros: The room was great! The beds where comfortable. The room was clean. Overall the property was great!
Cons: We had 5 people and it would have been nice to have larger trash cans. Besides that I have no complaints.
Mediocre 3.0
Pros: No breakfast
Cons: Room was very dirty......so much dirt and crazy on the floor in corners and under edge of bed..horrible..I did report it to the front desk
Excellent 10.0
Pros: Overall great experience from friendly staff, hot coffee readily available, clean and updated room, comfortable hotel to stay.
Cons: No.
Excellent 9.0
Pros: The property was clean and convenient drive from airport. They provided food in the morning despite the pandemic. The beds are extremely comfortable. It was a very reasonable price considering all the amenities and cleanliness. I highly recommend.
Excellent 8.0
Pros: No breakfast but it’s corona’s fault. The sofa bed was soooooooo uncomfortable there is. NO words 🤬
Good 7.0
Pros: Due to the situation of covid 19 I was satisfied. The room was clean. There little to any contact with any of the Hotels employees
Cons: Monday morning the fire alarm was activated, I called the front to determine of any action on my part was needed. The employee answered the phone and was rude and he stated that there is no action on my part was needed and hung up
Excellent 10.0
Pros: Staff, breakfast and pool
Cons: Not at all
Excellent 10.0
Pros: the layout of the room, the cleanliness....great breakfast!
Cons: absolutely nothing
Okay 5.0
Cons: The fan in the heating unit was so noisy that it would wake us up through out the night, until I turned it off around 04:00 hrs
Excellent 8.0
Pros: Location and accommodations. Pantry after hours.
Cons: Older property. Some stains on the carpet in the room.
Good 6.0
Cons: location
Excellent 10.0
Pros: I loved everything about it! The rooms were really nice and the staff was incredible! I would stay there again!
Cons: There really isn’t anything I didn’t like about the hotel. Everything was very nice! I would definitely recommend.
Good 7.4
Pros: Staff is very friendly and helpful. Breakfast is a nice bonus. Rooms very clean
Cons: Not much no to like except beds were a little hard for my liking.
Excellent 8.0
Pros: I arrived with my 4 yr old grandson to await my wife's arrival from a business trip,great convenience in relation to airport location .Our stay was great room was clean and very tity.check was perfect until, as I waited for final paperwork to sign I was told not to party in a very tactless and unprofessional manor . He could have been more professional I understand he was just doing his job but most people are travelers not partiers .
Excellent 10.0
Pros: Nice space in the bedroom. Shower in the bathroom
Cons: air conditioning unit on the wall, at this level of hotel, it should be hidden.
Good 6.0
Cons: The employees were very rude
Excellent 8.0
Pros: Very kind and helpful staff.
Cons: When we arrived there was standing water in our bathtub.
Excellent 10.0
Pros: George welcomed us upon our late arrival and made sure we were ready in the morning for an early flight. He was a fine example of customer service. He helped us with parking our car for our trip too.
Excellent 9.4
Pros: The staff was very helpful.
Cons: The entire hotel and room were clean except my bathroom floor was not cleaned well.
Excellent 10.0
Pros: After 3 weeks of sleeping on horrible beds and terrible pillows. I found the comfy bed and great pillows . I even check the tags to find were the pillows were made. Very nice room. Staff was very friendly.
Cons: No,
Excellent 10.0
Cons: No laundry facilities were available.
Excellent 10.0
Pros: How friendly the staff were and cleaning crew. Bubbly personalities on everyone.
Excellent 10.0
Pros: Good location and great service!
Good 7.0
Pros: Clean, helpful staff, decent continental breakfast.
Cons: Small room size for double queen
Excellent 10.0
Pros: Great room and breakfast
Excellent 10.0
Pros: Clean
Cons: Nothing
Excellent 8.0
Pros: Nice location and clean rooms.
Cons: I had to take my car to quick park and could not leave it at the hotel for free when I took my trip to Texas.
Excellent 10.0
Pros: The room was clean and relaxing, me and my mom really enjoyed our stay.
Cons: It got pretty loud in the pool area but i understand that cant be changed.
Hampton Inn and Suites-Detroit/Airport-Romulus - Romulus
Rated #1
8.7
Excellent 8.7
Based on 181 reviews
Details
Reviews
C$ 114

Cleanliness
9.0
Comfort
9.0
Facilities
9.8
Location
9.2
Overall
9.1
Overall 8.6 Excellent
Based on 377 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.8
Location
9.2
Overall
9.1
Cleanliness
10.0
Comfort
8.5
Facilities
10.0
Location
9.5
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
9.2
Services
8.5
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.4
Staff
9.0
Cleanliness
8.8
Comfort
8.9
Location
9.3
Services
8.6
Staff
8.9
Cleanliness
9.1
Comfort
9.2
Facilities
9.7
Location
9.3
Overall
9.6
Cleanliness
9.0
Comfort
9.0
Location
9.4
Services
8.8
Staff
8.9

Excellent 9.0
Pros: The staff were friendly and accommodating. Conveniently located. Clean... enjoyed my stay.
Cons: Everything was great, except the room doors when they close, they slam. I know it can’t be helped because they need to lock but it will startle you a little bit. Lol Thank you all for making my first trip to Detroit enjoyable and stress free.
Excellent 10.0
Pros: The decorations is pretty good!
Excellent 9.0
Pros: The staff was very kind. The room was clean. Thank you.
Cons: The location was not easy to find.
Excellent 10.0
Pros: On site at airport, very convenient after flight cancellation.
Okay 5.0
Pros: The hotel was very clean, the staff was decent checking in
Cons: The fact that it has taken over 1 month to refund my $50.00 cash deposit and the fact that I was overcharged $300, but when given my cash app they claimed it was declined so I ended up paying twice! My money WAS in fact taken off my card but there’s no record of it! But because it’s cash app I can’t really pull up the actual transaction! I payed $659.00 to stay in a room for one night!
Good 6.0
Pros: Location
Cons: Beds were terrible,hard and small
Excellent 10.0
Pros: Location
Excellent 10.0
Pros: Customer service was beyond my expectations
Excellent 10.0
Pros: Overall it was a really nice place to stay. The room was clean and comfortable. It has nice amenities and decor throughout.
Cons: The food we ordered from room service wasn’t the greatest and was super expensive.
Excellent 10.0
Pros: Easy to get to, beautiful view of the atrium, quiet, and a comfortable bed.
Good 7.4
Pros: Overall hotel amenities were great, and food was good (although the crab avocado toast tasted like chunky lake water).
Cons: The doors separating the rooms was like an echo chamber. The customer in the next room coughed all night, and it seemed to be amplified through the separation doors. As well, when he got on the phone at 5am the next morning, we could hear every word he said, again like he was standing right up against the separator doors. Once he left his room, I opened up our side of the separator to see if he had his wide open. It was closed. Overall we had a pretty bad night's sleep due to this poor design.
Excellent 9.0
Pros: Location and restaurant.
Cons: Our air conditioning did not work, the heat was left on.
Excellent 10.0
Pros: Everything i don't eat there but I imagine , its delicious
Cons: A God blessing
Excellent 10.0
Excellent 8.5
Excellent 8.5
Excellent 8.5
Excellent 8.8
Pros: Comfortable, quiet, accessible to airport
Cons: Reception. Girl difficult to understand. Nasal tone and way too fast and she was resentful when I asked her to slow down and after that was completely unhelpful.
Excellent 9.7
Pros: Very nice for early morning flight. Staff was friendly and helpful.
Excellent 10.0
Pros: A heavenly oasis conveniently located
Cons: Absolutely nothing - it was fabulous!
Excellent 10.0
Pros: Airport location
Cons: Nothing
The Westin Detroit Metropolitan Airport - Detroit
Rated #2
8.6
Excellent 8.6
Based on 377 reviews
Details
Reviews
C$ 259

Cleanliness
8.6
Comfort
8.5
Facilities
8.4
Location
8.8
Overall
8.0
Overall 8.5 Excellent
Based on 217 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.4
Location
8.8
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
8.9
Location
9.3
Services
9.0
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.4
Staff
8.9
Cleanliness
8.6
Comfort
8.1
Facilities
10.0
Location
8.4
Overall
8.0
Cleanliness
7.8
Comfort
7.7
Facilities
6.0
Location
7.7
Overall
4.0
Cleanliness
7.7
Comfort
7.3
Location
7.8
Services
7.8
Staff
8.7

Excellent 10.0
Cons: A lil outdated
Excellent 10.0
Pros: Nice and clean. A great location. I love how the room had a separate area for the bed and 2 tvs was cool.
Cons: No
Okay 4.0
Pros: Very clean and well maintained. A+ for that. The rolling ottoman in the sitting room of my suite was cool. Efficiency in the A/C of the room was good. Hot breakfast was tasty and coffee was acceptable. Server at breakfast was polite and helpful.
Cons: Special requested for least walking as possible. Was put on floor 2 at back of hotel. Got lost trying to find lobby since there are no maps or indicators of where that would be. Sweaty and out of breath when I found it. "6am breakfast" did not open til 620. No menus. It would be quite simple to print a few up in your business center. Hot breakfast was very good and the lone staff person responsible for all of us was polite and efficient after opening late. TV in sitting room did not work. Called front desk multiple times with no answer. Also called when I was lost. No answer. Finally fixed tv myself by unplugging and plugging it back in. Remote for bedroom tv was barely functional and quite annoying. (Pressing buttons multiple times before they would work). Pool is closed for Covid. You need to say that on your website. You need to post a lot of maps with "you are here" indicated. Or print up a map to hand out to guests. Again, a very simple task that could be completed in the business center. I feel sorry for anyone handicapped or senior trying to figure this place out. Whoever designed the rooms in endless corridors around a useless empty middle space is not thinking of anyone's comfort. In an emergency I would expect to be able to figure out how to find my way to the lobby. Can't do that without maps. The beds were barely acceptable and there are no screens on the windows. Fresh air equals bugs in your room. No answer at the front desk was my biggest complaint. That's unacceptable. And very frustrating. And unsafe. What if a guest needs help? With anything? Sorry no answer. You're on your own, thanks for your money.
Excellent 8.0
Pros: Location, staff, cleanliness, & breakfast
Cons: My room it self had a few issues drawers, security safe, & refrigerator. ( front desk did offer to move me to different room)
Excellent 10.0
Pros: Staff,bar,food area and the rooms. The staff are wonderful. The food is hot and great. And I love the rooms. I know it's clean and very cozy
Cons: Only thing is they need to clean the patio and bacolny more
Excellent 10.0
Pros: Beautiful room, I'll definitely come back
Excellent 8.0
Pros: The staff upon arrival to the hotel was fantastic, accommodating, and very welcoming. She couldn’t have been more helpful in assisting with refrigerating medications and freezing an ice pack for a long day of travel the next day. Burger & cook =fan
Cons: The early morning staff not so accommodating & irritated that she had to retrieve the ice pack and meds. Did not speak well of the previous shift staff in telling us airport Shuttle runs 24/7 anytime, vs her saying once every 30min. No breakfast As stated
Excellent 10.0
Pros: The bed was amazing and it was so close to the airport!
Cons: Not enough outlets to plug my electronics in. Limited trash cans. The hairdryer didn't work.
Excellent 10.0
Pros: Phenomenal staff! So helpful in every way. They are a very special group. So nice and go out of their way to help. Our stay was superb!
Excellent 8.0
Pros: It was a great experience nice clean rooms.
Cons: Did not offer a discount for the second day I stayed. Rooms are older like old fashioned.
Excellent 10.0
Pros: Overall I like everything the hotel had to offer.
Cons: My waitress service was very poor during dinner
Good 6.0
Pros: Managers reception and breakfast were excellent
Cons: An older hotel, needs some refurbishing
Excellent 10.0
Pros: Clean comfortable room, great location. Nice variety of items which made for a delicious free breakfast. Especially enjoyed socializing during Happy Hour, a great added feature. Friendly staff.
Cons: The only problem was the key, even when changed to another, would not open the door. This happened to my room and my son's room. Went to get a new key, didn't work so had to go all the way back to let the front desk know. Maintenance person sent to fix.
Good 7.0
Pros: It's one of the best hotels by DTW airport.
Cons: The internet in the business center was down the entire weekend.
Good 7.0
Pros: Complimentary breakfast
Poor 1.0
Pros: Nothing
Cons: Not very clean out of date people yelling and running up and down the halls all night. Security was called Fellow customer in another room threatened to call police if they didn't stop.
Mediocre 3.0
Pros: The card key did not work at the pool. The pool was extremely out dated, and was leaking. The toilet did not flush and over filled. When I called to report it. They sent someone over, but did not apologize. The toilet still issues after.
Cons: The hotel seemed more like a best western than an embassy suites. From the outdated pool to the room, I was very disappointed. My brother and I also waited for a shuttle for a long time because the front desk told us the incorrect info.
Good 7.0
Pros: Comfortable suite living area. Complimentary breakfast wasexcellent. Liked free cocktail hour.
Cons: There was no bellhop when I arrived and no carts available to take up my luggage. The staff seemed rather unconcerned. I've elderly and had to make three trips. Not good!
Good 7.0
Pros: room was on the first floor
Cons: bathroom tub stopper was broken. If something fell in tub it would go down the drain. Just felt like it was a lot of money for this simple room. Nothing extravagant and had to call front desk for wifi password, wasn't given it when checked in.
Okay 4.0
Pros: room style
Cons: the room was directly accross from the linen closet & the maids woke me up were talking very loud all morning from 8:30 a.m on. they were sitting on the floor in the linen closet yapping. toilet was clogged. called maint twice 45 min wait.
Good 7.0
Pros: the breakfast was great and the location was near where we were going
Cons: the hotel is in need of updates there is a old run down hotel next to it and thre is a lot of shady people that com over and hang out in there parking lot realy don't feel safe
Okay 5.0
Pros: Very nice hotel with elegant Decor indoor outdoor swimming pool with jacuzzi breakfast bar.
Cons: The receptionist voluntarily told my girlfriend that I previously stayed in the hotel why I was checking in creating a huge argument.
Mediocre 3.0
Cons: 1. The major problem is that the hotel is extremely noisy from jets taking off and landing all hours of the night and day. 2. The hotel guests (next) door were extraordinarily loud and noisy revelers throughout the night.
Okay 5.0
Pros: location is great and convenient to airport. i like that they include things like parking, internet, breakfast, and happy hour drinks/snacks.
Cons: This hotel is pretty dirty....things don't seem that old/dated, just kind of filthy like the house keeping staff does not take the time to wipe down and dust furniture or vacuum thoroughly. There was also some plumbing issues and consequent mildew smell.
Poor 1.0
Pros: It's not a hotel. It's a party palace
Cons: Where parents let there children roam the halls screaming while they get drunk. I had to open the door and tell a 4 year old girl to go back to her room. Of my 3 day stay a day and a half was nonstop noise.
Excellent 8.5
Pros: Everything excite the maids
Cons: I did not like the fact that housekeeping opened my damn door 3 times before noon (checkout) they should not be allowed in until after checkout... Bullshit!!
Okay 5.1
Pros: The facility was clean and the managers happy hour was good.
Cons: I called ahead for a room with a view instead what I got was a room with a dumpster view. Also they gave me the handicapped room. Being in honors member I should have received a basket of candy and water which I did not I went to the front desk and ask for it and never received it
Excellent 8.2
Cons: The fact that they didn't have our reservation when we showed up. Big screw up on kayaks part
Excellent 10.0
Pros: The entire staff had a great attitude, the breakfast was exellent and the lobby was very roomy yet personal. We also took advantage of the burger bar, possibly the best onion rings we ever had
Embassy Suites by Hilton Detroit Metro Airport - Romulus
Rated #3
8.5
Excellent 8.5
Based on 217 reviews
Details
Reviews
C$ 137

Cleanliness
8.7
Comfort
8.5
Facilities
8.6
Location
9.0
Overall
8.6
Overall 8.5 Excellent
Based on 209 reviews
Cleanliness
8.7
Comfort
8.5
Facilities
8.6
Location
9.0
Overall
8.6
Cleanliness
8.7
Comfort
8.6
Location
9.1
Services
8.6
Staff
8.8
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.8
Comfort
8.7
Location
9.0
Services
8.8
Staff
9.3
Cleanliness
8.5
Comfort
8.6
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.7
Comfort
8.3
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.0
Comfort
7.7
Location
8.6
Services
7.8
Staff
8.4

Okay 5.0
Pros: I like the color scheme and set up of the room. Nice shower.
Cons: The toilet doesn’t flush properly and the TV isn’t great
Excellent 10.0
Pros: Very nice Hotel employees are spot on
Cons: Liked it all
Good 7.0
Pros: Breakfast was OK. Room was Clean
Cons: Bed was a little hard.
Okay 5.0
Pros: No breakfast. Location is what you'd expect nearby an airport. Staff was friendly, checkout was beyond easy. Just dropped the room keys in a basket and provided person at checkout with room number. It took about 10 seconds to complete.
Cons: The bed was very uncomfortable. Something was placed under the sheets that was very bumpy and lead to my spouse and I tossing and turning all night. Also the temperature in the room was either hot or cold and so we were sweating or freezing and it was changing by the hour. I got up several times throughout the night to adjust it a little here, a little there but we gave up by 9am and left earlier than we expected.
Excellent 8.0
Pros: Great service the lobby attendant was very welcoming and friendly. Rooms were clean but bed was too hard
Cons: Bed comfort
Excellent 8.0
Pros: It was Immaculate..
Cons: People above me making to much noise.
Okay 4.0
Pros: The ease of parking my car and taking the shuttle to the airport.
Cons: The surprise $100 deposit for damages that was put on my debit card that can take up to 10 business days to come off! I’m traveling and need every dime I can get!
Excellent 8.0
Pros: the bed & the shower
Cons: not enough tv channels
Excellent 9.0
Pros: It was clean. Staff was friendly and professional. Great location by the airport.
Cons: Room was a little small, felt cramped.
Poor 1.0
Pros: location
Cons: We were not informed that there was only housekeeping on request. Bag breakfast was terrible. Marijuana smoke in my room and coming in vents to the point that we couldnt sleep and despite complaining over and over, to different staff members, they didnt
Excellent 10.0
Pros: Loved the breakfast! The room was nice and clean, and the staff was very helpful.
Excellent 8.0
Cons: Directly in line with runway, noisy at peak times. No need for a wake up call if your on the third floor.
Excellent 9.0
Pros: Close to the airport. I was able to check in early.
Excellent 9.0
Pros: Was upgraded to a Family room for no additional fee.. staff was excellent!
Cons: Breakfast buffet wasn't anything special..
Excellent 10.0
Pros: The "EASY,CHECK-IN" & kind : front desk, were "SUPER."
Cons: The BREAKFAST "foods" needs,to be prepared better & better selections of foods.
Excellent 10.0
Pros: Friendly check in, clean room
Excellent 10.0
Pros: Professional staff; shuttle to airport; free 5:30 am start breakfast with a variety of hot/cold items.
Cons: No complaints.
Excellent 10.0
Pros: It was nice that they offered the shuttle service from the airport. They where expecting us to arrive when we got to the front desk, so check in was fast.
Cons: I wish they had vending machines on each level so you didnt have to walk down to the front desk to get a drink or snack.
Good 7.0
Cons: The breakfast buffet was not re-filled, even though several items were used up.
Good 6.0
Pros: Very Clean and Modern Room, Good Amenities, Close to Airport
Cons: Didn't receive wake up call. No Staff for Checking Out. Checking in Clerk wasn't Friendly or Knowledgeable though Manager was great.
Holiday Inn Express Romulus / Detroit Airport - Romulus
Rated #4
8.5
Excellent 8.5
Based on 209 reviews
Details
Reviews
C$ 140

Cleanliness
8.6
Comfort
8.4
Facilities
8.0
Location
8.6
Overall
8.2
Overall 8.4 Excellent
Based on 114 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
8.0
Location
8.6
Overall
8.2
Cleanliness
9.1
Comfort
9.3
Location
9.3
Services
9.1
Staff
9.3
Cleanliness
8.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
9.3
Comfort
8.6
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.0
Comfort
7.9
Location
7.9
Services
8.1
Staff
8.1
Cleanliness
9.0
Comfort
8.5
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Facilities
7.3
Location
8.6
Overall
8.0
Cleanliness
8.8
Comfort
8.4
Location
8.2
Services
8.4
Staff
9.0

Excellent 10.0
Pros: bed was super comfy.
Excellent 8.0
Pros: Clean, friendly and quiet environment
Cons: It had only 1 chair that you can sit on.
Excellent 8.0
Pros: It seemed very relaxing
Cons: No
Excellent 10.0
Pros: The comfy bed & nice staff
Cons: Nothing
Excellent 10.0
Pros: Front Desk, Room, Dining,
Cons: N/A
Okay 5.0
Pros: Very nice & attentive staff.
Cons: Old decor,A/C-heat unit didn't work properly & the comforter sheet set was very old,worn & outdated.
Excellent 10.0
Pros: Ease of checking in and out.
Cons: No.
Good 7.5
Pros: Outside sitting area was nice to relax at after returning back to hotel.
Excellent 10.0
Pros: Located at airport, but very quiet. Wonderful,large room with king bed. Great chair & ottoman! Hotel is lovely & well-appointed. Super-quick check in and out. Loved Free Parking! Small, but very nice inside pool(chilly!)& hot tub. Room 132, will return!
Cons: Was disappointed with the very little water pressure in shower. Breakfast was $12 extra, so did not eat, tho it looked nice. Met family at Bob Evans across the blvd. Otherwise, all great!
Good 6.3
Pros: The beds were really comfortable. The staff was helpful
Cons: The bathroom was not clean. I could still see pee stains from the last stay. My expectations of the Hilton were not met.
Good 7.0
Pros: The young lady who checked me in was extremely helpful and friendly. I liked that wifi was included.
Cons: It was fine for the discounted price I paid, but it would not be worth paying the full rate. It was clean and I don't have any complaints, but other than indoor access to rooms it really wasn't that much better than a Best Western or something similar.
Good 7.0
Cons: No breakfast.
Excellent 8.0
Cons: sound a/c so loud ,need to renew the system ..
Okay 5.0
Pros: location
Cons: it needs a remodel NOW!!
Excellent 10.0
Pros: The employees' were great
Cons: Handicapped tube hard to use
Excellent 10.0
Pros: ease of check-in.
Cons: none
Excellent 10.0
Pros: Location to airport..large rooms...Keurig coffee / maker
Cons: No
Good 7.0
Cons: Did not like that staff knocked on our door at 9 am and asked when we was leaving. Check out was not until noon. And it was very frustrating considering we did not get back to our room until after 1 am.
Excellent 10.0
Pros: The hotel was very clean. Employees very nice. The food was great.
Mediocre 3.0
Pros: Very dirty
Cons: All of it
Good 7.0
Pros: The food at the restaurant was pricey but very good. The room was quiet and clean.
Cons: Employees at the restaurant seemed more interested in each other than the customers.
Good 7.0
Pros: Unexpected overnight when flight was cancelled. Best was that there was the prepay offer which was 58% off of regular rate. We frequently stay at Hilton Garden Inns.
Cons: Evening restaurant service. One bartender. Once cook. On kitchen assistant. They were telling customers it would be 35 minutes for a hamburger and "there are 8 orders ahead of you." Understandably, the staff was stressed. Breakfast service was good.
Mediocre 3.0
Pros: Convenient to airport and other hotels. Staff was nice. I left my shoes in the lobby and they kept them for me.
Cons: The elevator broke and I had to walk up 5 flights of steps with baggage. Bar didn't open until 5 so I went to another hotel that was already open.
Good 7.0
Pros: The pool and hottub were great.
Cons: The ice machine was not working on our floor.
Good 7.0
Pros: the lady's at the front desk were great
Cons: paying extra to change dates at the hotel
Okay 5.1
Cons: The air conditioner in the room was quite noisy.
Hilton Garden Inn Detroit Metro Airport - Romulus
Rated #5
8.4
Excellent 8.4
Based on 114 reviews
Details
Reviews
C$ 120

Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
9.0
Overall
9.5
Overall 8.4 Excellent
Based on 111 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
9.0
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.0
Location
9.1
Services
8.1
Staff
8.7
Cleanliness
9.3
Comfort
9.3
Location
9.1
Services
8.9
Staff
8.7
Cleanliness
8.7
Comfort
8.8
Location
9.0
Services
8.4
Staff
8.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.6
Staff
8.6
Cleanliness
8.2
Comfort
8.2
Location
8.7
Services
8.1
Staff
7.4

Excellent 8.0
Pros: No breakfast due to corona virus
Mediocre 3.0
Cons: The fire alarm went off all night. Had an early morning flight but no sleep. The hotel only wanted to refund me $15 but I paid over $100 and in the end I had to leave in the middle of the night because tbey couldn't control the alarm! Not very professional!
Okay 5.0
Cons: the heat didnt work
Okay 4.0
Pros: I forgot my water- pick in the room and never got it back...
Excellent 8.0
Pros: Good location, clean, good bed
Good 7.0
Pros: It’s close to the airport.
Cons: They have closed the restaurant on Friday and Saturday. Which nothing told us before getting there and they didn’t tell us upon check in. I happened to ask where the room was and where the restaurant was and was told that it was closed that day. When I asked where we could get dinner, I was just told that some restaurants were within a 5 minute walk. No directions or names of restaurants and it was a very cold night.
Excellent 10.0
Pros: Quiet. Clean Friendly staff
Cons: Put hot chocolate in rooms
Excellent 10.0
Pros: Everything
Holiday Inn Detroit Metro Airport - Romulus
Rated #6
8.4
Excellent 8.4
Based on 111 reviews
Details
Reviews
C$ 146

Cleanliness
8.3
Comfort
8.4
Facilities
8.9
Location
8.9
Overall
8.9
Overall 8.3 Excellent
Based on 761 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
8.9
Location
8.9
Overall
8.9
Cleanliness
8.6
Comfort
9.3
Facilities
9.3
Location
10.0
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.4
Location
8.9
Services
8.3
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
9.3
Overall
9.0
Cleanliness
8.4
Comfort
8.4
Location
8.9
Services
8.2
Staff
8.6
Cleanliness
8.6
Comfort
8.6
Facilities
6.0
Location
8.9
Overall
6.0
Cleanliness
8.3
Comfort
8.4
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
7.8
Comfort
8.0
Location
8.7
Services
7.8
Staff
8.5

Excellent 8.0
Pros: Shows well...nice lobby...staff very helpful...room clean and spacious! Breakfast bag provided...
Cons: No coffee available in lobby!
Excellent 10.0
Cons: Everything
Excellent 10.0
Pros: The hotel was really pretty and very clean. The staff were super friendly. I would stay here again. Very close to the airport and the shuttle drivers are very nice.
Good 7.0
Pros: Loved the location. Bed was comfortable. Loved the shuttle service.
Cons: Did not like the bagged breakfast, nothing fresh or warm. No bathtub in room. Would have liked one.
Poor 1.0
Pros: Terrible
Mediocre 2.0
Pros: Just Location
Cons: the bed had hair inside the duvet, the shower smelled of urine and had mold in the corners, the heating was full of dust and dirt , when I turned it on I could see how it flew around the room 🤢 bad experience!
Good 6.0
Pros: location. The price was good for the quality of the hotel.
Cons: The hallways are dirty. Spots on the carpet and trash laying around. With the covid virus we was not able to judge the breakfast. The bag to go was just ok. Muffin was dry, definitely stale.
Excellent 9.0
Pros: The location.
Cons: Parking costs 20/day...
Excellent 10.0
Pros: The room was awesome!
Cons: Not at all
Excellent 9.0
Pros: It was clean and location was good.
Cons: Thought there was a restaurant.
Excellent 9.0
Cons: Staff very poor. Front desk.
Excellent 8.0
Pros: The staff was very friendly and accomadating!
Cons: The shower floor was not clean
Excellent 10.0
Pros: Breakfast was good. Everything was super clean.
Cons: The queen sized beds could of been more softer.
Excellent 10.0
Pros: Location and the shower was awesome
Cons: The bed wasn't the best.
Poor 1.0
Pros: Close to the airport
Cons: When I got to the hotel, there was no staff to greet you in any way, a lady sitting on a remote corner ask me "what do you need" as a greeting. I received a room and when I got to the room I noticed a bathroom shower walls cover with mildew. ColdBreakfast
Excellent 9.0
Pros: I did not expect much. I was only looking for a place to sleep near the airport. The price was very good, so what the heck. It was actually a very nice 3+ hotel. We only slept for 4 hours before shuttling members of our group to the airport.
Cons: No
Okay 5.0
Pros: Front desk was friendly even at midnight.
Cons: Bugs in the bathroom
Excellent 10.0
Pros: The suite has a second full bathroom which was great for our group.
Cons: Nothing....it was a great hotel.
Excellent 10.0
Pros: Its very clean
Cons: No I love it
Good 7.0
Pros: location was convenient.. breakfast was fine..
Cons: Not really.. it was alright..
Good 7.7
Pros: comfy bed. reliable shuttle to airport.
Cons: carpets in hallways were stained and seemed dirty. prior to our visit, the front desk person who answered the phone was not very polite or helpful. however, the front desk staff when we arrived and left were great!
Excellent 10.0
Pros: The room was updated, clean, and comfy. Was everything you hope for in a hotel room after a long day of traveling.
Excellent 8.0
Pros: Clean and comfortable
Cons: There was no shampoo & only one pack of regular coffee
Excellent 9.4
Pros: convenience, breakfast is fine, clean, near rental car lots and expressway access. polite staff. coffee maker and microwave in room. comfortable bed. reasonable price. I always stay there when visiting Michigan.
Cons: faucets and knobs in tub were loose and almost falling off.
Excellent 10.0
Pros: Liked the park and fly component. We were taken quickly to the airport early in the morning and picked up promptly on return. All staff were friendly and helpful.
Cons: Everything was fine.
Excellent 10.0
Pros: Great service. I was able to check in early with my mother (on our way to her high school reunion), and then the airport shuttle in the morning was extremely accommodating and allowed me to see her off, and take a nap before my grandkids arrived in the afternoon. All around perfect!!
Excellent 9.7
Pros: Room is clean
La Quinta Inn & Suites Detroit Metro Airport - Romulus
Rated #7
8.3
Excellent 8.3
Based on 761 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
8.5
Location
9.2
Overall
8.5
Overall 8.4 Excellent
Based on 74 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
8.5
Location
9.2
Overall
8.5
Cleanliness
9.2
Comfort
9.2
Location
9.8
Services
8.8
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.2
Comfort
8.5
Location
9.0
Services
8.8
Staff
8.9
Cleanliness
9.5
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
8.6
Comfort
8.6
Facilities
6.0
Location
8.9
Overall
6.0
Cleanliness
8.6
Comfort
9.0
Location
9.0
Services
8.8
Staff
8.5

Excellent 8.0
Pros: Brown bag breakfast due to COVID 19
Cons: Noise from floor above. Sounded like elephants walking around
Excellent 9.0
Pros: breakfast bag, due to covid but didnt think it was so great.
Cons: I booked a room with a king, went up to the room after a 14 hour day, and found 2 queens, back down to the lobby and we were reassigned. But staff was very apologetic!
Excellent 10.0
Pros: Easy parking and shuttle was on time early in the morning. Restaurants walking distance away which was nice as well.
Cons: It suited us just fine.
Excellent 10.0
Pros: The staff here are always super friendly.
Cons: Can’t think of anything I didn’t like
Excellent 9.0
Pros: Staff at the front desk
Cons: Bathroom smelled when fan was turned on. Art work on walls needs dusting. Bedding too thin/not comfy. Bad storms happened...power surges and internet/cable stopped working, ended up leaving and having my money refunded.
Good 6.0
Pros:  
Cons:  
Excellent 8.0
Pros: Overall it was a decent place to stay!
Cons: Not happy when I found they were charging me an incident fee without any knowledge. My receipt said $98.34 and bank reflected a $120.00 charge. I barely used the room but to sleep and brush my teeth. They need to be up front about this charge.
Mediocre 2.0
Pros: The location
Cons: My bed had a large wet spot, someone had pee on it and the cleaning staff still made the bed. My purse was sitting on the bed for 2hrs before I found the wet spot so it now smelled of urine. They did move me when I complained at 9:20 pm.
Excellent 10.0
Pros: When we originally arrived we booked a king room to stay overnight before the flight. Upon our arrival we were told that we were going to be upgraded to a suite on the third floor. The room was nice had two televisions a small refrigerator and was quiet. Thumbs up to the staff
Cons: Would like to see cameras on each floor to look after the guest period on a previous floor below us as we were coming up the elevator you can hear kids and older people run up and down the hallway. There were some that were just drinking out in the parking lot and those people contributed to all that noise on that previous floor. But otherwise it was great
Good 6.0
Cons: Good thing I had my portable alarm clock. We were never called at 4:45 for our wake-up call as we requested.
Excellent 8.0
Pros: Reasonably price with park stay fly feature. Close to airport parking. Friendly staff
Cons: Rooms are getting a bit dated but not bad for the money
Good 6.2
Cons: I was charged more for parking & it didn't say it would cost more to park.
Good 7.0
Pros: The location and easy access was excellent.
Cons: A little out dated.
Fairfield Inn & Suites by Marriott Detroit Metro - Romulus
Rated #8
8.4
Excellent 8.4
Based on 74 reviews
Details
Reviews
C$ 142

Cleanliness
8.3
Comfort
8.4
Facilities
7.6
Food
10.0
Location
8.8
Overall 8.2 Excellent
Based on 789 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
7.6
Food
10.0
Location
8.8
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
5.6
Overall
5.6
Cleanliness
8.1
Comfort
8.2
Location
8.7
Services
8.0
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
9.0
Staff
8.0
Cleanliness
8.0
Comfort
7.0
Facilities
8.0
Food
10.0
Location
7.3
Cleanliness
8.4
Comfort
8.5
Location
8.8
Services
8.2
Staff
8.8
Cleanliness
8.1
Comfort
8.1
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.5
Comfort
8.6
Facilities
8.5
Location
8.9
Overall
8.0
Cleanliness
8.0
Comfort
8.4
Location
8.8
Services
7.9
Staff
8.6

Good 7.0
Pros: That it was quiet the value of the room was good and the staff was good
Cons: In my room it was nats flying around and it was some on my towels and when I put my food in the microwave nats came out of the microwave causing me to have to throw it away this is the only reason why I didn't give it a 10
Okay 5.0
Pros: The staff
Cons: The breakfast and the maintenance of the room
Excellent 10.0
Pros: Everything...
Excellent 8.0
Pros: The Orange juice, Apple juice, eggs and muffins with milk was good.
Cons: The accommodations that the room have gave us.
Excellent 10.0
Pros: I really like the location. My room was clean! I would recommend family and friends to book rooms here.
Cons: I don’t understand why she would put me in a room connected to another room I thought these type rooms was for a group of people. I can literally hear them day and night sound like they was in my room. I was to tired to ask her why . I checked in by myself. I would of loved it if I didn’t have a connection to another room .
Excellent 10.0
Pros: I liked that it was so clean and breakfast was provided, it may not have been the breakfast before COVID but at least it was still available
Okay 5.0
Pros: Close to airport
Cons: House keeping was never around to give fresh towels and sheets.
Excellent 10.0
Pros: I did
Cons: I didn't eat there
Good 7.0
Pros: The proximity to Detroit Metro Airport.
Okay 4.0
Pros: Location to park and ride.
Cons: Sheets were dingy, pillows were small and uncomfortable. Ceiling in bathroom has cracks. Toilets paper holder was bronken and left on back if toilet, half was in wall sticking straight up. If someone were to slip out of shower they could of been impaled
Excellent 9.0
Pros: I like the fact that it had a shape price clean rooms a helpful staff and location was great I
Cons: One of the things I did not like about this hotel branch was that when I stayed in Canton it was only a $50 deposit but in Romulus they wanted $100 deposit
Excellent 10.0
Pros: The location and staff was awesome.
Cons: Although the breakfast staff could’ve been better. I still enjoyed the options. More options would be great. Hopefully the juice machine works next time.
Excellent 9.0
Pros: Hotel is very clean,staff are very nice.
Cons: No having breakfast but I understand it’s probably due to Covid right now
Okay 5.2
Good 6.0
Pros: Beds were comfortable and felt clean.
Cons: Breakfast was just ok. Pillows where tiny, like couch throw pillows. Room was tiny. Checkin line was insane at all hours. Be ready to wait 30 minutes to an hour to check in
Okay 5.7
Pros: Good breakfast
Cons: It was okay for the price. Basic accommodation
Excellent 10.0
Pros: The staff made the experience the best.
Excellent 10.0
Pros: Great value for money
Excellent 10.0
Pros: Amazing this was only a 2 star and the Extended Stay was a 2.5 - night and day difference in hotels. This one was FAR better and more clean and much better.
Cons: The staff wasn't the most friendly - but all in all they got the job done.
Poor 1.0
Pros: Had a flight cancellation and stayed here. On entering the room we were greeted by a strong chemical odor. When ready to sleep pulled the covers back to discover soiled linen. Called the front desk to replace it. What a disappointment! No compensation!
Cons: Dirty linen, strong chemical odor in rooms. Overwhelmed staff.
Excellent 10.0
Pros: Clean, great beds, friendly staff. I was concerned by the low price, but it did not reflect the quality of the experience.
Excellent 10.0
Good 6.0
Pros: The hotel was located near the airport that made our trip easier
Cons: At check in our Cable was not working. We called the front desk and they said they were working on it. Three hour later we called again and they said "anytime now". At 8:30 I went downstairs to get pillows after calling the front desk. The hostess was alone and couldn't bring pillows to me. I asked again about cable and said he was working on it right then. At 10 pm it still didn't work. We missed a lot of basketball games we wanted to watch and felt decieved that they didn't tell us at check in.
Excellent 10.0
Excellent 8.0
Cons: The fact that it was not a pool an they were remodeling
Okay 5.1
Pros: The staff were friendly and accommodating.
Cons: The room was gross. There were stains on the carpet and it was just not very clean. I called my wife and said, "You'd never stay here and you'd never walk barefoot across this carpet". She's too picky and would have immediately asked for her money back.
Excellent 8.3
Pros: The Baymont Inn and Suites near the Detroit Airport is very nice and clean. The staff is very pleasant. We would stay there again when in the area.
Baymont by Wyndham Detroit Airport/Romulus - Romulus
Rated #9
8.2
Excellent 8.2
Based on 789 reviews
Details
Reviews
C$ 101

Cleanliness
8.5
Comfort
8.5
Facilities
8.4
Food
10.0
Location
8.7
Overall 8.2 Excellent
Based on 736 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.4
Food
10.0
Location
8.7
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.4
Comfort
8.3
Location
9.0
Services
8.1
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Facilities
9.1
Food
10.0
Location
8.6
Cleanliness
8.6
Comfort
8.7
Location
8.8
Services
8.2
Staff
8.8
Cleanliness
8.2
Comfort
8.2
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Facilities
8.4
Location
8.5
Overall
8.0
Cleanliness
8.2
Comfort
8.1
Location
8.3
Services
7.6
Staff
8.2

Okay 5.0
Pros: Clean hotel, friendly staff
Cons: The heater was so loud my husband and I didn't sleep all night. It sounded like an airplane was taking flight in our room. Outside of that everything was great; however, i would never stay there again my sleep is more important then a value of hotel.
Okay 5.0
Pros: I liked how close it was to the airport and the I liked the shuttle service.
Cons: Elevators were old and dirty.
Excellent 10.0
Pros: It was close to the airport and family members. It was relatively quiet and the beds were comfortable. We opt for no room service while there due to COVID-19 but the room was clean and tidy upon our arrival. A continental breakfast/ snack was available.
Cons: The on-site restaurant was a disappointment as some menu items were not available due to Covid-19. You will need to plan for your meals as Michigan does not have dine in restaurants at this time. Otherwise the stay was great!
Excellent 10.0
Pros: Quite, clean and staff was professional
Cons: Everything was perfect
Excellent 10.0
Pros: Great location --- 10 minutes to the airport with complimentary shuttle. Friendly staffs. During this pandemic, they serve a bag of breakfast with a piece of muffin and an apple, that was good and enough for me.
Excellent 10.0
Pros: Friendly service Clean hotel Fridge and microwave free Free shuttle Warm heat Confortable blankets and pillows Large bathroom mirror
Cons: Small amount of Shampoo/conditioner
Mediocre 3.0
Cons: Not clean and old
Excellent 10.0
Pros: The pleasantness of the staff and the room accommodation.
Cons: No
Excellent 10.0
Pros: The comfortableness and the style of the room
Cons: No
Excellent 10.0
Pros: Employee checking me in at the desk and cleanliness of room.
Cons: No
Excellent 10.0
Pros: Cleanliness and staff
Excellent 9.0
Pros: cleanness and easy access. great breakfast
Cons: no
Excellent 8.0
Pros: Great price, clean, comfortable bed
Good 6.0
Okay 4.0
Pros: Location
Cons: This is not a 3.5 stars.
Okay 5.0
Pros: Close to Airport
Cons: This was NOT a 3.5 star hotel. It's a plain old Comfort Inn. It's a 2.5 star hotel. I paid too much!
Mediocre 3.0
Cons: The room smelled like urine and very unclean
Excellent 10.0
Pros: Close proximity to the airport. Excellent continental breakfast.
Cons: It was noisy secondary to the airport.
Excellent 9.0
Pros: the room seemed to be crowded.
Excellent 9.7
Good 7.0
Pros: Free breakfast, free internet, and location was very close to the airport.
Cons: Shower and shower head were very short. Rooms was extremely dry. The TV and Remote were a pain to use. Remote was very slow to actually do things on screen.
Okay 5.0
Pros: Location
Cons: Some staff great Majority especially barstaff
Excellent 8.5
Excellent 9.7
Pros: The location is outstanding. Literally right off of the interstate and less than two minutes from the airport!
Good 7.0
Pros: The room have a nice thing mini-fresh microwave
Cons: I check inn one hour before the check inn and they charged me 29 dollars!! Thats ridiculous!! And they dont have tub , you have to shower standing up and no swimming pool available
Excellent 10.0
Okay 4.0
Pros: Close to DTW airport with free shuttle
Cons: The entire hotel seemed too warm and humid, and smelled like a dank basement.
Good 6.0
Pros: Really liked the cleanliness and the staff was very nice
Cons: Did not like not having hot water for the first day. Front desk waited until I finished checking in to tell me the boiler was down. Was told it would be back in service by 16:00 but did not get hot water back till next morning
Good 7.0
Pros: Very convenient location.
Good 7.0
Pros: It's a pretty nice hotel, but it's overrated. It's not a 3.5 star. It' should be listed as a 3 star
Cons: The location
Good 6.0
Pros: Clean rooms, nice facility.
Cons: Airport shuttle wouldn’t pick me up at car rental depot even though it’s right there. Told them I was alone and traveling with my three year old and had a lot of luggage as well. They suggested I tried “talking the rental car company into it”. The only other issue, though it WAS an issue, was the obnoxiously loud doors and auto shut mechanisms on them. Took a long time to sleep with those things slamming every 2-3 minutes.
Okay 4.0
Pros: Location
Cons: Old shabby hotel. I was expecting something better.
Okay 4.0
Pros: Room was clean, morning staff was nice.
Cons: Night staff was unhelpful. We waited for an hour for our pickup (called multiple times to ensure we were in the right spot, but he rushed us off the phone. Turned out we were in the wrong spot). The shuttle dropped us off about 1/4 miles from the hotel.
Good 6.0
Pros: It had a restaurant and bar. Clean and close to the airport. Shuttle was prompt.
Cons: Desk area was small. Outlet on the lamp did not work. Not close to any other eating opportunity but the area did not have much so not necessarily a hotel issue. there was no convenience market or place to get drinks and snacks.
Poor 1.0
Cons: The toilet over flowed early in the am and flood the room tryin to run in grab towels and slip and hit my chin and face. Unfortunately I was there for mother of the bride and ruined my experience for the wedding photo and my trip.
Okay 5.0
Pros: Breakfast started at 4am (nice if you have an early flight to catch)
Cons: This hotel is in desperate need of an update. Air conditioned was obnoxiously loud and the shower head had a max height of 5'9"
Excellent 8.8
Pros: prompt
Cons: charged us for bottled water
Good 7.0
Pros: The location very new to the Airport.
Cons: I had dinner at the restaurant and the service was not good
Excellent 8.8
Pros: Convenient to the airport. My flight was cancelled and this was a great place to stay for the night. Room was comfortable and clean. Wait staff was friendly and the food at the restaurant was very good.
Poor 1.0
Pros: The room I paid extra money to have was not given to me. I reserved a deluxe king room with sitting area and did not get that.
Cons: I asked for a room with a bathtub and was only given one with a shower. The hotel was noisy - and all sound travels through the hallways and into the room.
Okay 5.0
Cons: Not at all 3 and a half star.
Okay 4.0
Pros: Close to airport
Cons: Staff
Good 7.0
Cons: This is a 2.5 to 3 star hotel NOT a 3.5 You need to change your ratings
Okay 5.0
Pros: The staff interaction
Cons: Outdated decor and no surrounding amenities
Mediocre 3.0
Cons: 1. I got three bed bug bites during my 7 day stay. 2. Lots of traffic noise at night from Hwy I-96 at night. 3. The hotels 9.3/10 rating turned out to be based on 69 evaluations over a three year period; this is a statistically insignificant number.
Poor 1.0
Pros: There is no way that this hotel is 3.5 stars. The room smelled. I did arrive about 10 pm and no one was at the front desk. When she showed up, she answered the phone while she attempted to check me in. She did not speak fluent English nor Spanish.
Cons: I'm not sure how you call imitation eggs, rotten fruit and spoiled milk breakfast. The room smelled like sweat socks and the A/C unit buzzed and rattled all night. Horrible stay experience.
Good 6.0
Pros: The motel staff was very polite, friendly and efficient, always saying hello, have a nice day. I also enjoyed the free full breakfast.
Cons: The road leading to the motel is rough with sewer construction. The air conditioning was the window style with no temperature setting and the air blew directly on the beds. I expect more from a 3.5 star motel. Other than that it was okay.
Good 6.0
Pros: The staff was very attentive, friendly, courteous and helpful.
Cons: For a woman traveling alone, I didn't like the actual location of this property as it was rather isolated, surrounded by road construction. Although this was very close in proximity to hotel which is what I wanted, I would have preferred one on main road.
Excellent 8.8
Pros: Everything about the actual room was nice. We stayed the night in a king size. There was air conditioning, a fridge, and free coffee packets. Overall, I think Comfort Inn is a good name, because we both slept like babies. I wish we were up early enough to eat the breakfast. I'm sure it was good.
Cons: The staff was nice overall. However, when I checked in, one of the nice ladies at the counter didn't speak English too well. Communication was difficult, but I'm not sure how much control Comfort Inn has over this nitpick. Also, at least for now, there is a lot of construction in the area. So it's hard to imagine what the stay would have been like without it. But neither of us were particularly fond of the prolonged roadwork.
Excellent 9.7
Pros: Staff was excellent, room was clean, restaurant/bar on-site, free breakfast, timely shuttle to the airport. It was exactly what I needed to catch my flight the next morning.
Cons: Bathroom was a little small and there was no conditioner for my hair, but otherwise my stay was great.
Excellent 10.0
Pros: Staff was very friendly and professional. Restaurant was open late and had free room service. Breakfast started early.
Excellent 8.0
Pros: approximate to airport, clearn & staff was helpfull
Cons: lobby was extremely hot and humid, restaurant was ok... food not so great.
Okay 4.0
Cons: View of Overgrown, abandoned hotel across the parking lot and moldy/ musty smelling room.
Good 7.1
Pros: Despite close proximity to airport, it was quiet. Front desk and house keeping staff were courteous and friendly. The onsite restaurant was good and reasonably priced.
Cons: Had to wait 30 minutes to check in because they did not have my reservation in the system (it was booked using one of those hotel booking sites). It was eventually resolved but not something you want to do at midnight after a long trip. First room had a telephone but no wire connecting it. The TV set did not work. 2nd room had a telephone with a connecting wire but no dial tone. With two queen beds, room was a little tight, could not sit at the desk and another person get by. In both rooms, toilet seats were loose.
Comfort Inn Metro Airport - Romulus
Rated #10
8.2
Excellent 8.2
Based on 736 reviews
Details
Reviews
C$ 112

Cleanliness
8.6
Comfort
8.5
Facilities
8.2
Location
8.8
Overall
8.2
Overall 8.1 Excellent
Based on 167 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.2
Location
8.8
Overall
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
9.3
Services
8.5
Staff
9.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
4.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Location
8.8
Services
7.9
Staff
9.0
Cleanliness
7.6
Comfort
6.7
Facilities
8.0
Location
8.4
Overall
8.0
Cleanliness
8.0
Comfort
8.2
Facilities
8.0
Location
8.6
Overall
6.6
Cleanliness
7.4
Comfort
7.6
Location
8.3
Services
6.7
Staff
7.9

Good 7.0
Pros: Room was nice also clean
Cons: I only sleep good when cold but The air conditioner didn’t seem to be working and there was no microwave in the room only one in the lobby... and they have my favorite shower gel / shampoo & conditioner products but the shower gel was empty
Good 7.0
Pros: Beds were comfortable and room was clean.
Cons: I left the hotel all day and came back to a room that had no housekeeping while I was away. Was told I had to request before leaving but it’s the first time I hear this, the front clerk show me a small print out they had but I feel it was their job to tell me not mine to figure out . I did ask to get the trash cans cheaper and for clean tu weird at least and they were on it right away.
Poor 1.0
Pros: Trash place
Cons: Everything
Poor 1.0
Pros: Horrible
Cons: Nothing
Excellent 9.0
Cons: No breakfast... could be boxed cereal and individually wrapped bagels, etc
Poor 1.0
Cons: I contracted covid you could have waived my fee i cancelled in plenty of time....never will i stay at this hotel again.
Excellent 8.0
Pros: the courtyard view from the balcony
Cons: besides waiting for the front desk clerk to open the lock front entrance 5min, my stay was great, and quiet.
Poor 1.0
Pros: Location
Cons: I was there five days and only had my room clean once that was unacceptable.
Poor 1.0
Pros: The staff was very nice. Also the shuttle was also a very big help. The driver was also very nice.
Cons: The room was definitely not cleaned properly. There was hair in the sink and toilet. Dirty sheets were stuffed in a drawer. I used a Lysol wipe on the most touched item it was black by the time I was done cleaning the room. Very disappointed.
Excellent 10.0
Pros: Everything except no jacuzzi and the Bristol closes too early in the am and then reopens later in the day. No where to buy a cup of coffee after 9.
Cons: Good for the most part.
Excellent 10.0
Pros: Comfortable bed and accommodations. On-site bar and restaurant. Shuttle and excellent proximity to DTW airport.
Okay 5.0
Pros: location and transportation to airport
Cons: Didn't clean my room one day andwhen I spoke to the front desk at 10:30 they were going to give me some type of credit. CRICKETS when I left
Excellent 10.0
Pros: Wonderful bed and pillows! Quiet rooms
Cons: No
Excellent 9.0
Pros: First choice at DTW.
Cons: No micros in room.
Okay 5.0
Pros: Close to airport,mouldy
Cons: Mouldy smell, indifferent staff, even though paid reservation, staff saying no rooms available at 4.30 am. Very indifferent staff
Excellent 9.0
Cons: Note there is aircraft noise beginning at 5 AM.
Excellent 10.0
Pros: Loved the fireplace in the courtyard! Absolutely amazing being able to enjoy a fire at a hotel.
Mediocre 2.0
Pros: The room and location is nice
Cons: The night desk clerk was very unprofessional and rude
Excellent 10.0
Pros: Typical Courtyard. Which is a good thing as I have never had a bad stay at a Courtyard!!
Excellent 9.0
Pros: Clean and location to airport and car rental return. Airport noise level of course but expected. Did not utilize any of ancillary services. Older hotel but clean and well kept decently updated
Excellent 8.0
Pros: location
Cons: no
Good 6.2
Pros: The reception area was very nice and clean.
Cons: The room had not been updated for decades. It had old wallpaper decor. It was just not terribly inviting.
Good 7.7
Pros: close to airport, nice common areas, updated where it counts.
Cons: The Sliding Patio Door was unlocked when I checked in. WTH? Do y'all not follow a procedure to try and prevent worst possible scenarios? This is something you shouldn't have to contact the front desk about. Don't worry, I locked it and charlie-locked the patio door. Not on my watch.
Excellent 9.4
Pros: Location. It was close to The Henry Ford and the Metro Airport Great breakfast
Courtyard by Marriott Detroit Metro Airport Romulus - Romulus
Rated #11
8.1
Excellent 8.1
Based on 167 reviews
Details
Reviews
C$ 119

Cleanliness
8.0
Comfort
8.4
Facilities
8.0
Location
8.5
Overall
8.5
Overall 8.1 Excellent
Based on 129 reviews
Cleanliness
8.0
Comfort
8.4
Facilities
8.0
Location
8.5
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.8
Comfort
8.3
Location
8.6
Services
7.7
Staff
8.2
Cleanliness
9.3
Comfort
9.3
Facilities
8.0
Location
8.6
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
8.5
Location
8.3
Services
8.3
Staff
7.9
Cleanliness
8.3
Comfort
8.6
Facilities
6.0
Location
8.3
Overall
6.0
Cleanliness
8.0
Comfort
8.3
Facilities
7.0
Location
8.4
Overall
7.0
Cleanliness
7.7
Comfort
8.6
Location
9.0
Services
7.5
Staff
8.6

Mediocre 3.0
Pros: The sofa area in the room and the glass shower
Cons: The male desk staff kicked out a group of young ladies maybe 4 or 5 for a party but the people next door to my room had 15 people going in and out the back door all night loud talking loud in front of my room maybe he was scared they were black males and he was white but it was ridiculous and the stench of marijuana kept blowing under my door
Poor 1.0
Pros: The location
Cons: The front desk lady (looked Indian or Arab) was VERY RUDE. It was a $100 deposit THAT MUST BE. CHARGED to the account apparently and we wasn’t told this when booking. My room was $78 she was trying to charge my card $179 WITHOUT SAYING ANYTHING. Couldn’t pay in cash my family was on a flight we was very tired so instead we went over to holiday inn and they are like all the other hotels they only require a deposit when u paying cash not when u pay via through ur credit card. Also my sister stayed at her room and the lady was rude we needed late check out and she kept saying no it couldn’t be done but once a night shift came on he had no problems giving her late check out. So the gentleman who worked 12/26 midnights THANK YOU FOR YOUR POSITIVE WARMING WELCOMING. As far as the woman goes who worked 12/26 afternoons we got there at 6/7pm she was rude asf. It’s the holiday session she should fix her attitude. Ny sister room even had to be changed because it was dirty smh bad combination bad attitude & yo rooms not cleaned right. My sister and I are NURSES! We wanted to relax been fighting this whole pandemic the these we could get is a warm welcome when spending our money. Never will I come back.
Excellent 10.0
Pros: A lot
Excellent 10.0
Pros: Close to the airport and not to far from down town.
Cons: Not enough signage indicating where the hotel is and outside lights were off making the front entrance dark at night.
Excellent 9.0
Pros: That the rooms were suites
Cons: The baseboard was peeling
Excellent 9.7
Cons: Good location close to the airport n free breakfast too.
Excellent 10.0
Pros: We came to the area to celebrate my daughter's bday with my 3 small grandchildren. We said that we wished we had stayed there the previous night as well. Also the staff gave me a handicap room bcz I had just suffered a knee injury.
Cons: YES, there was no Kleenex box in the room anywhere and only 1 roll of toilet tissue. :-( Needless to say by check out we were totally out!
Okay 5.0
Pros: It's cozy beds & quiet besides housekeeping bothering you all the time even when you have a late checkout. The staff at night is great ! Ive been given a hard time even with my platinum premiere status in the day. Nice hotel Great prices!!!
Cons: 3 different rooms had grossed out mildew under shower doors Different floors. One housekeepers phone conversation about someones Grandmother woke me at 8:45am very exhausted no sleep because of that & dosed off behind the wheel driving that day.
Excellent 10.0
Pros: Staff very awesome,cleanliness of the hotel & location to the airport
Cons: Pool very small
Excellent 9.0
Pros: Nothing but the bed!!
Cons: The bed!!
Excellent 10.0
Pros: Cleanliness & friendly staff
Cons: N/A
Excellent 10.0
Pros: The rooms were spacious and perfect for our family of 4. We've stayed at many hotels before flying out of Metro Airport, and this was our favorite. We will definitely be back! Great staff too!
Cons: The only downside is there no restaurant on site, or room service. However, there is a restaurant within a few steps from the hotel that we got really good carry out from.
Okay 5.0
Pros: quiet - easy check in - great staff
Cons: black mold in the shower & bathroom - light out in the bathroom - shower leaks like crazy
Good 6.0
Cons: OUR ROOM WAS THE VERY FIRST ROOM IN THE HALLWAY OFF THE LOBBY AND BAR AREA. WE HAD TO TURN THE A/C TO ON SO IT WOULD RUN ALL NIGHT WITHOUT STOPPING JUST SO WE WOULDN'T HEAR ALL THE NOISE IN THE LOBBY AND HALLWAY. ROOM WAS NOT VACUUMED EITHER DAY.
Excellent 9.0
Pros: Comfy beds, beautiful bathrooms
Excellent 9.0
Pros: Our flight was cancelled so we had to stay the night. The shuttle was on time both ways. The staff was kind and breakfast was good.
Cons: Pool and hot tub very very small.
Poor 1.0
Cons: Yes. Shuttle driver talking on bluetooth phone almost entire ride-dangerous! They wouldn't change me from a 1st floor room. Pillow smelled like a man's greasy head and did not look that clean; was hard to even get clean pillow case. Staff unconcerned.
Excellent 9.0
Pros: The pillows are AMAZING!!!!
Cons: No
Good 6.0
Pros: The hotel interior was beautiful and the room was fantastic. Wished I had a little more time to enjoy the space, really.
Cons: The parking situation was not terribly clear and even after asking a front desk person I am still not certain I understand how the parking payment works when I get back from my trip.
Excellent 10.0
Pros: Very clean and spacious! The staff at check-in was very friendly as well.
Cons: Unfortunately there isn't a good deal around the shower door so the water ran out and into the floor. Had to use all but one towel to mop up the floor.
SpringHill Suites by Marriott Detroit Metro Airport Romulus - Romulus
Rated #12
8.1
Excellent 8.1
Based on 129 reviews
Details
Reviews
C$ 163

Cleanliness
8.6
Comfort
8.6
Facilities
7.3
Location
8.8
Overall
7.3
Overall 8.0 Excellent
Based on 642 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
7.3
Location
8.8
Overall
7.3
Cleanliness
8.4
Comfort
8.3
Location
8.7
Services
7.9
Staff
8.5
Cleanliness
8.7
Comfort
8.7
Location
9.0
Services
8.4
Staff
9.0
Cleanliness
8.3
Comfort
7.8
Location
8.5
Services
8.1
Staff
8.3
Cleanliness
8.6
Comfort
8.6
Facilities
7.3
Location
8.9
Overall
7.3
Cleanliness
8.3
Comfort
8.2
Location
8.5
Services
7.9
Staff
8.4

Excellent 9.0
Pros: Everything, conveniently setteled near the airport.
Mediocre 2.0
Pros: It has a restaurant and bar
Cons: The room was advertised all wrong. The hallways are very long and confusing. There are no bathtubs, or microwaves.
Excellent 9.0
Pros: free shuttle
Cons: no free breakfast
Mediocre 3.0
Cons: Towels were dirty shower and bathroom was dirty. It smelled in the room
Excellent 10.0
Pros: Overall service was great
Cons: No
Excellent 10.0
Pros: Great rooms! the views!!!
Cons: N/A
Excellent 10.0
Pros: This is our second stay here and we love it. Clean comfortable rooms, helpful staff and an excellent restaurant
Cons: Nothing
Excellent 9.0
Pros: Concierge lounge
Excellent 10.0
Pros: Location, facilities & staff
Cons: Expected parking to be free while I am currently not available to answer your text. based on friend’s previous experience. Cost per day $9.
Poor 1.0
Pros: There was nothing I liked about this hotel.
Cons: The room was dirty and unorganized. Bed sheets were stained and had seat marks as if someone had sat on them. Desk and tables had cup stains. Bathroom towels were unorganized and thrown under the sink. Water stains on all fixtures. Very poor experience.
Excellent 10.0
Pros: Room service
Cons: No
Excellent 10.0
Pros: Near airport
Good 6.0
Pros: All staff were very nice.
Cons: The beds were horrible and not comfortable at all.
Excellent 9.0
Pros: Very convenient location and newly renovated. Very nice.
Cons: Some staff interactions were a bit cranky but overall very nice experience
Excellent 10.0
Pros: easy to get room on the fly. I had missed my flight and found myself in need of a place to sleep! the shuttle bus driver knew i was looking for him and he waited for me.
Good 6.0
Pros: Staff was great!
Cons: The room was a little run down. In the bathroom there was some wall paint chipping into the floor. Overall the cleanliness was good though.
Poor 1.0
Pros: No comment.
Cons: No comment.
Excellent 10.0
Pros: The room black out shade worked great!!!!! I travel all over the world and I always have to fight with curtains and blinds to keep the light out.
Cons: Vending machine area only had sodas and drinks. It would have been nice and convenient to have a candy and snack machine rather than going to the lobby shop for extremely priced snacks.
Poor 1.0
Pros: Staff was terrible- filled a formal complaint with Marriott as well.
Mediocre 3.0
Pros: The room was very nice there
Cons: There was some kind of large lady party (I love large women ) but they were partying in the rooms and I could’ve hwy much sleep
Good 6.0
Cons: Did not get the price for the room that was quoted.
Good 7.0
Pros: Great staff, new interior, right next to the airport.
Cons: Someone's dried up contact lens was laying on my floor. The room could have been gone over a little better.
Mediocre 2.0
Pros: ok as advertused ( complaint continued from below ) the front desk sent two packages of microwave popcorn with no microwave in room to pop so totally useless
Cons: maids stole small items from room stole hair brush perfume and a full bag of popcorn from room. wife was saving full refill from day before movie we went to so she could have it for game of thrones when we complained about front desk nothing was addressed
Good 7.0
Pros: Delta Hotel is located near Detroit airport with a reliable airport shuttle. The hotel has a new lobby, restaurant, and room upgrades. Delta Hotel is the best choice at Detroit airport because of these recent upgrades and airport transportation.
Cons: The air quality in the room was TERRIBLE! I began coughing in the room after only 30 minutes. I personally cleaned the air filters in the window unit and closed the vent in the central system in the bathroom and was able to stay in the room.
Good 6.0
Pros: Room was large
Cons: I would rate it equal to most Hampton Inns. Okay but certainly nithing soecial to merit 3.5 stars???
Good 7.0
Pros: The transit bus drivers to airport were very congenial and helpful.
Cons: Elevators broken - got in past midnight and got lost when desk attendent,  sent me on a wild goose chase with all my luggage to the only working elevator which I could not find. Had to go all the way back to lobby, bus driver helped me find room.
Good 7.0
Pros: They upgraded me this time with a remodeled room after all the elevators were broken the week before and I could not find my room. Countertops were still marred with stains but cleaner than my last room last week. Staff was nicer than hotel employee&
Cons: Doors to the rooms slam shut and you are startled by your neighbors doors slamming in the evening.
Okay 5.0
Cons: Many things were not maintained there was a broken elevator, so used the stairwell but there was a broken door handle making it hard to get back out of the stairwell.
Good 7.0
Pros: Location to the highway. Easy to get to downtown Detroit.
Cons: Felt like they slightly remodeled an America's Best Inn or something. It was fine..nothing wrong with it. Just felt like a cheap hotel.
Mediocre 3.0
Pros: This hotel is beautiful, modern and clean.
Cons: There were hidden charges , breakfast was communicated to be included which it was not ( very expensive options) , Rude house keeping staff that practically push you out of the rooms hours prior to check out times. Wait staff in the Metro were unfriendly.
Okay 5.0
Pros: 1st level rooms available
Cons: Trash x waste left in the room
Okay 5.0
Pros: The staff and breakfast.
Cons: Updates to the rooms.
Okay 5.0
Pros: Price and lication
Cons: Construction
Mediocre 3.0
Cons: The power went out and there was no communication regarding this matter. They then tried to close the lobby bar despite the fact that we were paying cash for drinks and did not want to return to our rooms with no electricity.
Good 6.0
Pros: Location is close to where i needed it to be
Cons: Lots of things are showing wear and tear in the rooms. Not sure it was a 3 star.
Okay 5.0
Pros: The room was nice. Just remodeled, but the ceiling in the bathroom was cracking and falling
Cons: The hotel couldn't hide that it was an old facility that had new touches put on it -- but it was not 3.5 stars.
Okay 5.0
Pros: Close to airport
Cons: Cleaning staff in hallway making it difficult to get to room for a couple of hours. Renovation of walls making area seem under construction
Okay 5.0
Pros: Under staffed front desk, inexperienced clerk!!
Cons: Staff
Okay 4.0
Pros: Staff
Cons: My room was not available and there was not enough lighting. No hot tub either
Okay 4.0
Pros: This is not a3.5 star hotel
Cons: The place is run down
Okay 5.0
Pros: I was booked for two days. After day one housekeeping wanted to clean my room at 6:30 am and again at 8:00 am. At noon the front desk called asking when I would check out. They deactivated my card and I couldnt get back in my room. Room service was goo
Cons: Room was at the end of a long hallway. Other doors did not work.
Mediocre 2.0
Pros: The room was very dirty. Hair on bathroom floor. Hallways and elevator very dark, dirty, dingy.
Cons: Needs a good cleaning and see maintenance.
Poor 1.0
Pros: About the only think we liked was the location. Honestly everything else was horrible.
Cons: We were put in a handicap room. Shower had a non-removable chair that made taking a shower almost impossible. We had no water pressure. Room wasn't made up while we were gone. Not a good experience at all.
Mediocre 3.0
Cons: Light kept turning on due to movement and pillows smell real bad
Poor 1.0
Cons: The whole experience was a disaster. After checking in I left the room. Once I came back my belongings where gone. The staff was not helpful at all. When the GM finally called back(Monday it was 3 days later) he still wasnt apologetic. Never again
Mediocre 3.0
Pros: The bed was comfy.
Cons: There are lots of things. The room was ok. Not great. The bathroom was dirty, weirdly constructed and just plain nasty. The hallways looked like a prison. Both then indoor and outdoor pools were closed for renovation, and we selected the hotel for them.
Mediocre 3.0
Pros: Decor
Cons: No bathtub Secretions found on handle of bathroom facet after cleaned by housekeeping. Room temp 61 .Heater not working properly.
Poor 1.0
Pros: Location
Cons: There's a random 46$ charge on my card from a day I wasn't even at the hotel. I used room service once that costs $10 total. This is unacceptable as they haven't returned the 25$ incident deposit either. I'm so sick of places taking my money w.o permissio
Good 7.4
Pros: The location and shuttle service. The rooms were clean. The bed was comfortable.
Cons: The room was cold near the window area. The heating unit blows air so hard that it is impossible to sit and work at the table, but unfortunately that's where they put the counter and chair. And the AC was loud. They need a radiator type heating instead so a person isn't woken up every time the AC kicks in which is often. And better insulation near the window.
Poor 1.0
Cons: 1. This hotel does not deserve any stars, let alone 3.5 stars!
Mediocre 3.0
Pros: The hotel was beautiful, bed and pillows were very comfortable.
Cons: Power went out in the middle of the night, not the hotels fault, but The Sheraton had coffee and toast ready for the quests immediately, and a full breakfast shortly after. The Radisson offered us a bottle of water. No real apology-disappointing.
Delta Hotels by Marriott Detroit Metro Airport - Romulus
Rated #13
8.0
Excellent 8.0
Based on 642 reviews
Details
Reviews
C$ 162

Cleanliness
8.5
Comfort
8.2
Facilities
8.2
Location
8.5
Overall
8.6
Overall 8.0 Excellent
Based on 224 reviews
Cleanliness
8.5
Comfort
8.2
Facilities
8.2
Location
8.5
Overall
8.6
Cleanliness
8.6
Comfort
8.0
Facilities
8.0
Location
9.3
Overall
9.3
Cleanliness
6.0
Comfort
2.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.8
Comfort
9.6
Location
9.6
Services
8.8
Staff
9.2
Cleanliness
9.6
Comfort
8.4
Facilities
8.4
Location
7.6
Overall
8.4
Cleanliness
8.0
Comfort
7.6
Location
8.2
Services
7.2
Staff
7.8
Cleanliness
8.5
Comfort
8.4
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.7
Comfort
8.5
Facilities
8.5
Location
8.7
Overall
8.6
Cleanliness
7.6
Comfort
7.5
Location
7.9
Services
7.1
Staff
7.6

Excellent 10.0
Pros: This was nice and close to the airport.
Cons: It had snowed and the sidewalks were not cleared.
Good 7.0
Pros: The location and ease of access to major freeways
Good 7.0
Pros: Cleanliness n good customer service
Cons: Better selection of food
Excellent 10.0
Pros: Housekeeping did great job cleaning and timely customer service front desk nice n helpful
Cons: Food selection poor
Excellent 10.0
Cons: Drink machines weren’t working .
Good 7.0
Pros: Great location. Easy on and off highway
Cons: Breakfast was not very good. Staff was not friendly
Okay 4.0
Pros: Nothing. Dirty bathroom. Toilet clogged. No breakfast and still got charged for it.
Cons: No breakfast. Clogged and dirty bathroom
Okay 5.0
Pros: Nothing
Cons: They are not clean it’s Covid 19 everything should be spotless
Excellent 10.0
Pros: Clean, friendly service, nice room
Cons: Restaurant menu was really restricted but the food was still good.
Excellent 10.0
Pros: Everything was good service and room
Good 7.0
Pros: The room size the closeness to the airport and the price where great
Cons: The hotel is a little old
Excellent 8.0
Pros: Refrigerator in room. Quiet.
Cons: None.
Good 6.0
Pros: Bed was comfortable.
Excellent 8.0
Pros: The Night audit was so sweet to me and had great customer service.
Cons: I had to have my room changed because the first room I was put in was not clean and I called ahead for a handicap room with toll in shower but I was still accommodated.
Excellent 9.0
Pros: Clean
Good 7.0
Pros: Price
Cons: Room was just okay
Poor 1.0
Pros: Location to the airport
Cons: The room had a very bad mildew smell.
Excellent 10.0
Pros: The Bed's comfort & view, of; the sun rise.
Cons: Nothing comes to mind
Excellent 10.0
Pros: The hotel and rooms are very nice I enjoy every stay And the staff are great
Cons: That you have to pay for parking, the other hotels in the area you do not pay for parking. I feel as a customer of the hotel you shouldn't have to pay to park. I do understand that a charge may be in place for others that are not staying at the hotel.
Excellent 10.0
Pros: Cleanliness & staff.
Cons: It was fine.
Poor 1.0
Pros: Nothing
Cons: They charged $7 for parking my rental car. There was no complimentary water in room. When I called reception, they said I could come down and purchase water bottle from gift shop. I booked King room, and got queen room. They denied my late checkout req
Excellent 9.0
Pros: Great dinner salads and great water pressure in the shower. The shuttle drivers were excellent.
Cons: No
Good 7.0
Pros: It was close to where I was working and in general was okay.
Cons: No working ice machine on the floor, again. I had to return to the restaurant on my to go order that was not quite right. There was was dust and spider webs on my windows.
Okay 5.0
Pros: The room was clean.
Cons: Around 15 kids in the pool past 10pm
Excellent 9.1
Cons: No parking fee of $7 /nt. Plenty of parking space in a suburban area ( not in downtown)
Mediocre 2.0
Pros: Hotel was convenient to get to and I enjoyed the closeness to the airport.
Cons: I called for X2 cribs to be in the room shortly after booking the reservation. When I checked in the hotel said it was taken care of. Only to find there was only one within the room. They couldn’t get another until 10:30 after numerous calls.
Excellent 9.1
Pros: The staff, restaurant, and lobby were all amazing!
Cons: For that price point, why is there not a complimentary continental breakfast?
Good 6.0
Pros: Very clean , good location
Cons: At 11: 30 p.m. a group of about 8 young people decided to have a party in the hall. Lots of laughter and yelling. Did not go in rooms , just stayed visiting one another , and partying IN THE HALL ?. Took two calls to the desk ,and sometime before some
Okay 4.0
Pros: location to airport
Cons: the room was run down and the humidity was very high
Poor 1.0
Pros: The hotel was ok until I woke up the next morning with bug bites
Cons: the guest services manager was terrible. He shouldn't be in hospitality. Very rude and useless I'm resolvkng issues. I don't recommend this hotel as long as he is guest service manager.
Good 7.0
Pros: Location to airport!
Cons: Ice machine wouldnt work on my floor so I have to go up a floor for ice also the fN in the bathroom didnt work.
Poor 1.0
Pros: Staff was very nice & accommodating
Cons: Hotel is 1 star old, dated, motel. Not what u think carrying Marriott name. Everything was old,rusted, poorly repainted w lint blobs from roller. Curtains towels gray instead of white, sheets yellowed from sweat
Okay 5.0
Cons: 4 people out the party got a stomach virus
Okay 4.0
Pros: Close to the airport.
Cons: The staff was verbally short and disregarded simple resquests.
Good 7.0
Cons: Near zero food options except their own restaurant. Sink and bathtub were cracked.
Okay 5.1
Cons: At check in, we were told our room was reserved for the following day which was not true as I had my reservation confirmation to show as proof. We we reserved two double beds but got a king room instead. Next day our room was never cleaned, heater will keep you up all night, room service had no clue on what they carry! Seemed one staff member seemed to care...will never stay here again. You get what you pay for.
Excellent 10.0
Pros: Staff was friendly and helpful. The room was cozy and laid out well so it made my stay very comfortable. I spent the evening in due to the fact I was so comfortable.
Cons: Not one to criticize. I enjoyed my stay.
Mediocre 3.0
Pros: Location and cleanliness.
Cons: No luggage karts available. Horrible expressway noise kept my two grandchildren up all night and no entry to pool. It was 20 ° and had to walk outside with two kids barefoot to enter the pool. Worms and leaves all over the inside pool area and no restr
Okay 5.0
Cons: 1. The hotel room got very noisy from highway traffic. 2. A very large and illegal security deposit was required upon check-in.
Okay 4.0
Pros: Hotel staff was very friendly and helpful. I felt safe as a single woman traveler...to dine and stay at the hotel. Free internet, accessible from the airport and good restaurants nearby.
Cons: The orientation of the bed in the room, puts you more on one side. The mattress was worn on the one side and I ended up with tremendous back pain in the morning. I am in excellent shape and never experienced this before.
Mediocre 2.0
Cons: Front desk personnel, housekeeping.
Mediocre 2.0
Pros: Staff, the waitress was awesome. She was warm and friendly.
Cons: Trains, planes and automobiles. It was terribly noisy. The tub did not drain. The shower did not work. You could not switch from bath to shower completely, so there was very little water pressure when using the shower.
Mediocre 3.4
Pros: Adrienne, the waitress, was awesome. She was outgoing, warm and friendly.
Cons: The bath would not drain and the water would only switch from bath to shower part way. Half the water was still coming out of the tub spout when switched to the shower position. Mentioned the bath not draining to the cleaning lady as we left and she said "yes I know, maintenance is supposed to fix it". And yet they put us in the room anyway knowing of the issue. Mentioned all of this to the staff at the front desk as we left and I was assured the hotel manager was going to call me on Friday. It's now Wednesday of the following week and no phone call.
Okay 5.0
Pros: Personnel
Cons: seemed that restaurant was a bit overpriced.
Poor 1.0
Pros: Location
Cons: For a 3 star hotel... the room was missing an iron and i had to call staff who didnt believe it was missing .... the pillows smelled like a wet dog... and the mirror in the bathroom Was cracked
Good 7.0
Pros: Location
Cons: Hair in bathroom
Okay 5.0
Pros: Ease of check-in.
Cons: Room was very small.
Okay 5.0
Pros: It was close to wherr I needed to be.
Cons: The staff failed to explain the parking, what entrance to use . Not enough handicap parking.
Excellent 9.1
Pros: It was a very clean, well kept hotel.
Cons: But the fire alarm went off at 6:30 am and we stood outside for an hour before being allowed to go back inside. No compensation was given for this major inconvenience.
Excellent 10.0
Pros: This was our 3rd stay at this hotel. Hotel experiences typically reflects it's local leadership. Each time we return because the hotel personnel are so courteous and professional. Never experienced an untoward event.
Cons: Hotel staff. Professional and courteous.
Poor 1.0
Pros: It was by the airport
Cons: Didn't have complementary breakfast and the ac in my room leaked in my bags
Excellent 9.7
Pros: Very easy check in and check out process. Friendly staff. Loved the decor of the hotel. The room was great and the bed was comfortable.
Detroit Metro Airport Marriott - Romulus
Rated #14
8.0
Excellent 8.0
Based on 224 reviews
Details
Reviews
C$ 157

Cleanliness
8.0
Comfort
8.2
Facilities
8.2
Location
8.5
Overall
8.1
Overall 7.7 Good
Based on 558 reviews
Cleanliness
8.0
Comfort
8.2
Facilities
8.2
Location
8.5
Overall
8.1
Cleanliness
8.1
Comfort
8.4
Location
8.7
Services
8.0
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.7
Overall
7.7
Cleanliness
8.0
Comfort
8.3
Location
8.5
Services
7.6
Staff
8.3
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
7.6
Comfort
7.8
Facilities
8.5
Location
8.3
Overall
8.5
Cleanliness
7.9
Comfort
7.9
Location
8.4
Services
7.3
Staff
8.3

Good 7.0
Pros: I stayed in the Executive Suite which was nice and spacious.
Cons: There was garbage under the kitchen sink. I'm sure the room wasn't disinfectant like it was supposed to. For the price of an Executive Suite it should have been more clean.
Excellent 8.0
Cons: Food at dinner.
Excellent 9.0
Pros: Loved this place
Cons: The tv didn't work consistently
Excellent 10.0
Pros: The swanky design, the comfy bed and overall the amazing service by the staff! :)
Cons: I like everything about the hotel
Excellent 10.0
Pros: The pool and the gym were my tops.we first stayed there it was being renovated, couple of weeks later bam it was all done. Fantastic !
Cons: Nah,my fav
Excellent 8.0
Cons: kids yelling while at the pool
Excellent 10.0
Pros: Very clean and safe
Excellent 10.0
Pros: location and cleaninlness
Cons: na
Okay 4.0
Pros: The location to my company office was it.
Cons: The hotel was under going renovations and it did seam to be a problem. On night one the phone in the room didn’t work when requesting a wake up call. I reported it 3 times over 3 days - never fixed or explained. Not the only issue with my room.
Excellent 10.0
Pros: Very clean rooms friendly staff
Okay 5.0
Pros: Close to airport.
Cons: In the process of renovations. Only 1 out of 3 elevators worked.
Okay 4.0
Pros: The hotel seemed to be nice however renovations are currently being done.
Cons: Our Television didn’t work. The staff worker was unable to get it to work as well. He said we would receive a discount but that of course never happened either .
Excellent 10.0
Pros: Hotel shuttle
Good 7.0
Pros: The location.
Cons: The hotel was being renovated so the pool was closed, and the hallways were messy.
Poor 1.0
Pros: Nice size room
Cons: Very noisy, in the process of remodeling have to jump through all building material. Smell of weed all over the place, in the entrance in the rooms in the wholesale just every where
Excellent 8.0
Pros: Nice clean, remodeled room.
Cons: Pool was closed because of remodeling
Mediocre 2.0
Pros: The location
Cons: They are under construction, no coffee maker in the room, no wash cloth
Poor 1.0
Pros: Each time I came into the lobby, I was greeted enthusiastically. All the staff were very pleasant.
Cons: Both nights had excessive and rowdy activity outside my door. Although I called the front desk twice, the activities did not stop until 2:16 am the second night. I had to get up at 6:30 am each morning.
Excellent 10.0
Pros: The beds comfy
Cons: I wish the pool could’ve been open. But it’s closed due to the COVID 19
Good 7.0
Pros: Freshly renovated room
Cons: The entire 9th floor smelled like marijuana smoke, enough so, to see it in the air.
Excellent 10.0
Pros: The room was clean and there were everything we need
Cons: There were some people who were not wearing face masks
Okay 5.0
Pros: Comfortable beds. Free parking.
Cons: Not the "Sheraton" level experience. More of a 2-star hotel. Dirty carpets and common areas. Very slow check-in. Zero amenities, while paying full price.
Poor 1.0
Pros: The hotel is under construction and not worth your money to stay. Dirty blankets and covers, not enough hygiene supplies, no coffee maker in the room.paid a $--- for the dirty, empty room while next door cost $-- a night with clean room better s
Cons: Will never stay at this hotel. Don't let outside of the building fool you. This hotel sucks. Waste of money.
Good 7.0
Pros: Close proximity to DTW
Cons: Undergoing major renovation. Avoid until work is complete.
Excellent 8.0
Pros: Th room was recently renovated. The hotel is undergoing a big redo and it's under construction so. Make sure you request an updated room. The ones that aren't updated are tired.
Cons: Construction.
Okay 4.0
Pros: Close to airport. Locatio
Cons: Property wasn’t kept up. And it was under construction So it was an eye sore
Mediocre 3.0
Pros: Location
Cons: Yes! Nothing was open ! After advertising they would be. It an  inconvenience for them to have us there!!should priced out  about $--
Mediocre 2.0
Pros: The front desk check-In person was very nice.
Cons: I should have been informed it was under construction. The elevator was a major hike. I am recovering from hip replacement surgery and with luggage the walk to the elevator was too long!
Okay 5.0
Cons: the shower drain did not drain properly and caused issues also the stelite tv was iffy at best
Mediocre 3.0
Pros: the location and the front staff. The staff were very friendly.
Cons: Our room smelled strongly of smoke, it was not clean,people across the hall arguing loudly in the hallway.The room was far away from the reception, we had a lot of luggage. No one available to help us. Front desk didn't answer phone, had to travel to fr
Good 6.0
Pros: very cooperative front desk
Cons: 1. poor shuttle service. 35 minute wait, unmarked van went by several times before driver identified as sheraton van. 2. 3 tries to get decent room. #1 stank of cigarette smoke. #2 tried to sleep, thermostat beeped like a smoke alarm every 15 minutes.
Okay 5.0
Pros: bar & kitchen were open late
Cons: No free breakfast. Old fashioned bathroom. Tub/shower combos are so last decade. Rounded bottom tubs are made for sitting, not standing and turning around. I hung on nervously to the grab bar.
Mediocre 3.0
Pros: There was nothing to like about this Hotel.
Cons: It was dirty, out of date, noisy, uneven carpeting in the hallways, the a.c. outside of the room was less than adequate. Failed to live up to the expectations of the Marriott brand. Will never stay here again.
Good 7.0
Pros: The staff is kind and trying to attend every challenge that occurred but there are a lot of challenges
Cons: The staff is kind and trying to attend every challenge that occurred but there are a lot of challenges
Okay 5.0
Cons: Water was of for several hours. When the water did come back it was dirty and brown .
Okay 4.0
Pros: Starbucks coffee in the rooms
Cons: It was very, very loud. Both nights we stayed, we had problems with noise very late at night. the bathroom was not clean nor did the carpet appear to be swept. I would never stay here again.
Excellent 9.4
Pros: Extremely friendly staff, everyone spoke to me and i mean every staff!
Cons: Shutttle pickup at the airport was slow
Okay 4.5
Pros: Comfy bed
Cons: Windows don’t stop sound loud echo from lobby area. housekeeping did not clean one day. When the did pass the door was left unlocked luckily nothing was stolen
Excellent 10.0
Pros: The rooms were huge and the beds were very comfortable
Cons: The ice machine didnt work on my floor
Good 7.7
Pros: Nice big room, comfy bed, balcony overlooking the pool. One of the best beds ever, soft, big. Room itself is pretty big too
Cons: The service was horrible. Slow. Manager did not care. He let the trainee do everything. Long lines. Wasted time. And the slowest elevators ever
Okay 4.0
Pros: Close to airport.
Cons: They never got the cable working which was unacceptable. Will never stay there again. Kids running around in hallways up until midnight. Not a good experience at all.
Good 6.2
Cons: Very Dated hotel
Excellent 9.4
Pros: I like the staff was very accommodating. They made a mistake with my reservation and quickly resolved it and upgraded my room. Excellent customer service.
Cons: Everything was great
Excellent 8.0
Cons: Room location, squeeky room door.
Sheraton Detroit Metro Airport - Romulus
Rated #15
7.7
Good 7.7
Based on 558 reviews
Details
Reviews
C$ 190

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