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Value for money
Distance to city centre
|Dhaka Zia Intl|
Distance to airport
|"All the staff are very helpful."||(in 49 reviews)|
|"The free breakfast is delicious."||(in 26 reviews)|
|"The location is excellent."||(in 39 reviews)|
|"It was not worth my money."||(in 5 reviews)|
|"Room was not clean."||(in 5 reviews)|
|"Dirty clothes and dirty room.bath tub can’t use."||(in 2 reviews)|
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Locations , its stay at main rood .
The staff were great, very polite and helpful.
Picked us up from the airport without delay. After checking in we were taken to the room. Upon entering the room, I realised it was not the room we booked. I had booked a suite and was given a dirty family room. When I complained they said all the suites were gone and I was given a free upgrade. I said this was not acceptable and would not stay in this room. Eventually agreed to give me a better room than what I booked. But still the quality of room was not great.
The guy who helped us carry the bags up to the room and the free airport service
The hotel is old and the carpet on the floor is extremely dirty we viewed more rooms all the same issue. I booked a suite facing the garden as suggested on booking.com unfortunately, I was given a suite on the main airport road super noisy! Anyone that has visited Dhaka will understand what I am talking about here. I requested the manager to change room and give me the room that I had booked instead I was offered a regular room on the first floor for the same price as the suite. When I complained to leave they offered a family room but asked me to pay more which I refused. Breakfast is served on the upper floor there is no restaurant, instead, it's just a regular room converted poorly into a restaurant with the bathroom serving as the kitchen. Advice for management less money on products with the hotel name on it! Spend that money on hygiene instead
Need to renovate the rooms
The clean comfy bed and the big deluxe room.
Customer service was poor. The room is not soundproof, it is really noisy at times as the hotel is near a highway
With a stay at Richmond Hotel & Suites in Dhaka, you'll be near the airport, just a 5-minute walk from Aarong Flagship Outlet and 14 minutes by foot from Update Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.
based on 394 reviews
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Most Popular Landmarks
- Sher-e-Bangla Cricket Stadium 6.9 km
- Dhaka Zoo 7.5 km
- Martyred Intellectuals Memorial 9.2 km
- Bashundhara City Mall 12.2 km
- Bangladesh National Museum 13.6 km
- Suhrawardy Udyan 13.9 km