ibis Styles Douai Centre Gayant Expo

The personnel were very helpful. The staff were great in providing directions to tourist sites. The bathrooms are very modern & easy to use especially the shower. The beds were very comfortable. The breakfast provided is a good value & very good.

The downside was the reservation process. We had to change our datesby one day & the internet booking process makes that very difficult. I did call the hotel directly but on our arrival, we only could be assured of 2 nights instead of the 3 nights requested. We made reservations elswhere only to be told that there was a room available. My other suggestion would be to do something about the carpeting. In our room the carpeting was stained near the window & just didn't feel clean as there were other spots.