Best Western Plus Rio Grande Inn

It was located close to town although in the back of other hotels where it was dark and we felt uncomfortable walking to town.

We were given a room on the first floor with the pool right outside the door. Upon entering the room, the smell that hit us was incredible. It smelled like something had died in the room and it was decomposing. I ask at the front desk to be moved and told the desk attendant why. He seemed annoyed and didn’t believe me but he gave us another room which was ok. Still on the first floor right next to breakfast room. We watched him go into our first room and spray the room after we moved out. I had ask him to put us on the second floor but he bluntly told me that my booking was for first floor only. So in other words, because we booked through booking .com we got the loud room surrounded by pool and hot tub which by the way had a big sign that said out of order. If we wanted to use hot tub we were directed to the hotel next door. We thought we might stay in Durango for two nights and the night desk attendant was very nice and made sure we got a discounted room for the next night if we decided to stay. And she said we didn’t have to be on the first floor. We decided for only one night there. We stayed in 9 hotels on our visit to Colorado and this was by far the only one that was a disappointment for many reasons. We did not choose any more Best Westerns the rest of our trip.

We liked the location close to the Durango Silverton railroad.

For the money the room was sad. Looked like someone had kicked the door in at one time.