Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

14 Palm Boulevard, Umhlanga Ridge, 4320 Umhlanga, KwaZulu-Natal, South Africa
+27 315 826 000

Cheapest
rate per night

8.3

Excellent
based on 1,525 reviews
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge - Umhlanga, South Africa
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Compare vs. KAYAK |

Provider Nightly total
Expedia C$ 196
KAYAK C$ 205
KAYAK C$ 226
Expedia
KAYAK
KAYAK

Good to know

Distance to city centre 1.9 km
Location rating 9.0
Nearest Airport Durban King Shaka Intl
Distance to airport 13.8 km

Rooms

Check-in
Check-out

Standard Rooms

C$ 196+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 196 per night
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Unknown
C$ 226 per night
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Unknown
C$ 233 per night
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Unknown
C$ 250 per night

King Rooms

C$ 312+

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Bed Type
Provider
Nightly base price
IMAGE
King bed
C$ 312 per night

Reviews

Traveller rating

103
82
33
7
0

Time of year

Traveller type

Show reviews that mention

+
bed comfortable in 7 reviews
breakfast was good in 34 reviews
cards re activated in 2 reviews
enjoyed my stay in 12 reviews
gateway mall in 23 reviews
gateway shopping in 5 reviews
good hotel in 37 reviews
location for a good in 57 reviews
new room in 62 reviews
room door in 13 reviews
room service in 7 reviews
rooms too small in 21 reviews
shopping centre in 4 reviews
staff are very friendly in 65 reviews
took a long time in 13 reviews
  • Excellent
    Aug. 2019
    10.0

    The decor was beautiful. Clean and comfortable rooms. Comfortable bed. Customer service was excellent. Location right across Gateway Shopping Centre. Really had the best stay in this hotel and will definitely book again.

    Needed more cupboard space.

  • Excellent
    Aug. 2019
    9.3

    I like the setup of the room .

    Services for room service.

  • Excellent
    Aug. 2019
    9.3

    The room was really nice and cozy and the location was great

    The fact that our phone wasn't working we actually had to go to reception to ask for help all the time when we needed something

  • Excellent
    Aug. 2019
    9.3

    The view The professional services by the staff The quality of the rooms And the food

    The pool was unavailable due to renovations

  • Good
    Jul. 2019
    6.8

    The food was great

    I called in at 9am and asked for an early check in, I was told that its not possible and I understood. I then went with my partner and my friends to the hotel at 1pm we filled in forms and we were told the rooms are not ready yet which we still understood because It was not 2pm yet. We went into the mall nearby and came back at 14h20, we were told the rooms are still not ready!! I was livid! I had traveled 7 hours from Rustenburg, we were tired needed to take a shower badly and rest. I was very disappointed with how slow the hotel took to make our rooms ready. We were then given a complimentary breakfast as a way of saying 'sorry' but the gesture was really late as I was already fed up by that time. The other thing I noticed that the Indian manager (tall guy- i did not take his name) only attended to Indian and white guests at the restaurants. We had dinner the 1st night and breakfast in the morning and on both occasions he would go to whites and Indian's tables and pass us by. On the positive, Isaac the waiter was very friendly and helpful

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About

Overview

Edging the KwaZulu Natal Coastline, Protea Hotel Fire & Ice! by Marriott Durban uMhlanga Ridge offers luxury accommodations in a coveted location. Experience effortless relaxation in a variety of accommodation types, all of which include complimentary Wi-Fi, in-room safes, writing desks and complimentary bottled water. Immerse yourself in the resplendent natural beauty and rich cultural heritage of Durban and enjoy great location near celebrated attractions. Savor perfectly prepared dishes for breakfast, lunch and dinner at our hotel restaurant, featuring a scenic outdoor patio. Stay fit in our fitness center and refresh in our sparkling pool. Celebrate and succeed in our adaptable event venues, enhanced by exceptional planning and catering services. Located across from Gateway Theatre of Shopping, just minutes from the beach and Moses Mabhida Stadium, Protea Hotel Fire & Ice! by Marriott Durban uMhlanga Ridge sets the stage for unforgettable experiences.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

based on 1,525 reviews

9.0

Location

8.4

Service

2.0

Pool

0.0

WiFi

Things to Know

  • Friendly service
  • Great shopping

Check in

2:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled Access
Business centre
Internet
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Safe
Airport Shuttle (Surcharge)
Designated smoking area
Terrace/Patio
Rooftop
Elevator
Child pool
Hairdryer
Cable or satellite TV
Pets not allowed
Parking (surcharge)
Storage available
Linens
Towels
Babysitting or child care
Cribs available
Concierge service
Gift shop
Laundry facilities
Beauty salon
Tennis

Photos

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge - Umhlanga - Bedroom All Photos (84)
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge - Umhlanga - Balcony Balcony (1)
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge - Umhlanga - Bar Bar (2)
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge - Umhlanga - Bathroom Bathroom (6)
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge - Umhlanga - Bedroom Bedroom (36)

Location

Most Popular Landmarks

  • Gateway Shopping Centre 310 m
  • Umhlanga Lighthouse 1.9 km
  • Umhlanga Rocks Beach 2.3 km
  • Umhlanga Lagoon Nature Trail 2.6 km
  • Moses Mabhida Stadium 12.2 km

Getting Around

Durban Virginia 5.3 km
Durban King Shaka Intl 13.8 km

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