Location, cleanliness, reasonable breakfast, helpful staff
Internet server was not functioning for about half our stay.
Clean and friendly
They did not have my reservation so I had no room and was on the phone for over 30 minutes to fix this issue
As you enter in the room, the smell was great.
Pricey for area.
Very comfortable and clean. Good breakfast.
Fitness room could be better
Staff is one of the best, hands down. Very accommodating. Wifi is usually very good. Good breakfast.
Not close to much walking distance, but close to a lot via car or taxi. No snacks available for purchase during the day. Otherwise excellent mid level hotel.
Very accommodating and clean
Cleanliness, free breakfast, amenities
Breakfast was very decent comparing with the same or event 3 or 3.5 star hotel. Despite it is a 2.5 put there were swimming pool, coffee machine and a frig in a standard room.
Definitely the service for the breakfast! The staff to support the customer was very devoted and thoughtful.
Maybe the location.
Initial check-in with clerk.The Grand Kids found him creepy.In the end, we were happy with the outcome.
Conveniently located just off I-690, the Holiday Inn Express & Suites, East Syracuse-Dewitt is the perfect location to any destination in the Syracuse area. Situated in Widewaters Corporate Park, we are a stone’s throw from Community Bank, Suburban Propane, ARCADIS and Carrier Circle. Anyone visiting Syracuse for pleasure will find a range of fantastic sights and activities to enjoy, including Destiny USA, Syracuse University, Lemoyne College, Lakeview Amphitheater, NYS Fairgrounds, the Everson Museum of Art, the M.O.S.T; the Rosamond Gifford Zoo, and the Carrier Dome. You will also have easy access to the Syracuse Hancock International Airport (SYR), Upstate Medical Center and the Regional Transportation Center. With the perfect blend of modern décor and a welcoming staff you will feel right at home. Each guest room features luxurious “Stay Smart” bedding, 32” HD TVs, high-speed internet access, mini-refrigerator and Stay Smart complimentary toiletries. If you need more space, our suites feature an expanded sitting area with a sofa sleeper, and a small kitchenette with a microwave and refrigerator. All hotel guests will enjoy access to our heated indoor swimming pool, fitness center, 24-hour business center, and high speed wired/wireless internet throughout the hotel. Each morning a deluxe hot complimentary breakfast, featuring our signature cinnamon rolls, is served in our great room.
Based on 242 reviews
Policies vary by room type and provider.