Hotels near El Paso airport

Pros: many items to choose from

Cons: more coffee selection, there was only 2 flavors available

Pros: The rooms are clean and great in size, and it seems to have a nice outside pool. The location is also good with easy access to roads. The fact that it is pet-friendly is a plus.

Cons: We stayed here two times. The first time was pretty good safety-wise, but the second time, even though the hotel facilities have signs requesting guests to keep masks on when inside the building, the majority of guests were not respecting this.

Cons: There were ants in our bathroom. We woke up to them in the bathtub. And on our shower toiletries. Luckily it was contained to the bathroom.

Pros: It was good. I thought it was going to have a bigger variety.

Pros: Spacious rooms that are truly accessible, with roll-in shower. Very friendly staff.

Cons: Seems pricey for El Paso, Texas. It’s just a hotel, not a resort as prices would suggest.

Pros: everything

Cons: the ice machine was broken on 2nd floor😔

Pros: The Decor of The Room

Cons: No

Cons: The bed was like sleeping on plywood and the room smells bad.

Pros: Cleanliness and comfort

Cons: Priceline didn't inform us that the hotel had pet deposit and the hotel felt bad discounted the price

Pros: I extended my stay at this particular location for two days because the hotel was wonderful and clean.

Cons: Nothing.

Pros: This was overall my 5th night staying at this hotel on multiple occasions, and it has always been a great stay. The location is great, the hotel is clean and comfortable, and the staff is always friendly and helpful.

Cons: Absolutely nothing!

Pros: Staying here again was exactly as expected: it was clean, comfortable, and wonderful. My room was clean and enjoyable, the staff was courteous and friendly, and the overall stay makes me want to come back again in the future.

Cons: Nothing.

Pros: It was very clean and enjoyable, as well as being easily-accessible from the highway.

Cons: Nothing, really. It was my fault, as I chose the first floor as a sudden impulse when asked, as they said they had all floors available. Just a personal preference now: I don't like the first floor.

Pros: Convenient, close to the Interstate. Top notch all the way around. I'm making this my "go to" hotel when staying in El Paso.

Cons: I was a bit disappointed that there wasn't any gravy to go with my morning biscuit. After all, it is in Texas.

Pros: Great breakfast and the complimentary dinners was a nice touch

Cons: Access from street was a bit challenging with the uturns

Pros: Very good location.

Cons: Coffee pot inoperative. Desk falling apart.

Pros: Room was clean and equip with everything I needed for my stay staff was friendly and helpful.

Cons: No

Pros: pillows!! Breakfast!!! The cook in the breakfast area was so sweet, polite and helpful!

Cons: We put the 'shhh' sign on our door at 3:30 PM because we had just returned to our room after gotting up at 3:30 AM to partake in the Bataan Death March. The maid service called at 5pm and woke us up to ask if we wanted maid service that day! Really?

Pros: Hospitality was awesome. The room was excellent.

Cons: Nope

Pros: Breakfast was not open when we left at 5:30am. Staff friendly and courteous.

Cons: Refrigerator was loud/ coffee pot didn’t work(would not drip the water out! ). bathroom door would roll open if you did not shut it all the way. Shower door kept opening when trying to take a shower :(

Pros: Service, clean

Cons: None

Pros: Clean, easy access, perfect location

Cons: I like everything

Pros: It was a good location, went out to dinner in downtown El Paso and was only about a 10 min drive.

Cons: Breakfast could have had more options, I ended up getting a granola bar and coffee.

Pros: Staff Bed comfort Hotel interior decor

Cons: The bathroom toilet seat was disassembled completely I have never had that happen. We had to reassemble it. Light fixture next to bed seemed to be knocked into that bottom Light cover was hanging off. Had to put that into place. Off street parking not clearly marked.

Pros: Bananas were over ripe, almost black in color. We did not eat breakfast there.

Pros: new facilitu

Cons: No safe in the room

Pros: Made to feel like a valued person as soon as I walked in. Extremely comfortable and clean rooms.

Cons: No

Pros: The pool was exactly what I needed

Cons: Why do I have a charge on my credit card when I paid for my stay upfront?

Pros: The room, staff

Cons: They charge me $20 fee I don't know why, I also did not like breakfast. Not as good as other hotels.

Cons: I was given a handicap equipped room and the shower flooring was sub par

Pros: Good

Cons: No

Cons: The pet fee at $100 was ridiculous! Not only did they charge this but added all the taxes on top of it. If I had not been so tired I would have found another place to stay.

Pros: Room

Cons: The breakfast was pitiful.

Pros: Clean and location

Cons: Pet fee is too high. If you allow pet, you should not charge that much.

Pros: The front desk receptionist was so kind and helpful! She made us feel welcomed and went above and beyond.

Pros: Covid 19 has struck a nerve. Price of rooms the same but no discount from no longer included services, such as Cont Breakfast Coffee Snack for the road But the company store is open with a discount.

Pros: Rooms were clean

Cons: Wouldn’t take cash for any accidentals

Pros: Clean comfortable room at a good price.

Cons: No blanket. Had to keep the room pretty warm to sleep comfortably.

Pros: This is one of the nicest hotels I've EVER stayed at!...and I've stayed at hotels/motels all over the US, and internationally + Free Breakfast. The A/C-Heating unit was "whisper" quiet. ALL the hotel staff was excellent! I also received a reasonable pr

Cons: However, be careful, the shower/bathroom tub was made from porcelain, and it was VERY slippery !!

Pros: Safe location, great staff.

Cons: Hard to judge this hotel during covid pandemic .

Pros: Location, cleanness,and staff

Cons: Got a room that was in front of an entrance, with no carpet, and near the elevator. Hence, extremely noisy! The sink in the bathroom was not draining, the doors were very squeaky, the A/C stopped working on night two.

Pros: room

Cons: location, difficult to find, dangerous left turn to take from Airport Blvd to the hotel street.

Pros: Location was great, many estaurants and fast food within 5 minutes of driving. A little older, but thats not bad with it being as clean as it was. It was nice having a full size fridge.

Cons: After the first night, I dont know if I was one person or the sewage, but it smelt like crazy throughout the whole bottom floor, where we stayed in the halls, room didn't smell, but it was definitely funky.

Pros: Location

Cons: Not clean and smells..

Pros: Clean nice helpful staff.

Cons: No

Pros: No food

Cons: Lack of service, no breakfast, laundry room was dirty, hall ways were dirty. At first it was hard to get maid service. The bed linens were old and didn't fit properly. We had to change our own sheets and carry them and our used towels to the front desk. The room a/c was old, loud, and had a musty smell. We had to block it with our suitcase. Once the staff realized we were staying awhile. They became more friendly and helpful. The GM and the head housekeeper were very helpful.

Pros: location; full kitchen

Cons: No ice; Bad pillows; no internet

Pros: Nothing

Cons: The front staff was rude , the remote to TV was broken , room was dirty and this hotel has a dirty smell. Do not stay here horrible Marriott not worth your money.

Cons: Staff

Pros: quiet as we had just traveled from New York after two weeks of straight work

Cons: We had called twice about an early check in. Twice we were told there was absolutely no possibility. Flight came in at noon. All we wanted was at least by 2 pm. We arrived at 230 and was told they had just given the only room they had away. But again, absolutely no possibility of an early check in. I am in the medical field and just wanted to decompress after two weeks of straight work

Pros: Horrible manager.We were harassed trying to leave the pool area. We were the only 2 people using the pool the entire day, but because of covid, she said my five year old was not allowed to come back into the pool if we left for him to go potty.

Cons: The manager is horrible. She does not like kids and will harrass you if you have kids with you. Even though we were the only people using the pool, she would not let my little boy back in if he left to go potty. She claimed covid rules say you can't.

Cons: The fact that it cancelled after I pulled into the parking lot and customer service put me on a 2 hour wait after I just drove 13hrs

Pros: Location near airport

Cons: Cold shower, 2-day stay and room was not attended to, bed not made. Sorry excuse for a "Bagged Breakfast"

Pros: The pool was nice

Cons: Staff was rude and talked to me as if I was their child. I am aware and understand the Covid situation but the lady threatened to close the pool cause she didn’t come open it. We waited at the front desk and no one came out.

Pros: Nothing

Cons: The refrigerator was making a very loud noise all night I reported it to the office they said I should email booking for a discount

Pros: The price and location are ok

Cons: No breakfast offered, only grab bags which had an orange and a box of shredded wheat cereal in it, the hotel should be embarrassed to hand those out. Room was dirty, footprints on kitchen floor, stains on carpet, hair in the shower, very disappointing

Pros: The outside poolside patio area is very beautiful

Cons: The manager is ruining this hotel she is very rude ugly and rude

Pros: I've stayed here before and was happy with myc stay, hence booking again, but this time was not as pleasant, and I really don't like to complain, but (see below)...

Cons: Room 1: Shower lever frm faucet to head didn't move; no maintenance man there to fix; moved to room 2, no "Do not disturb" sign; had to put sheets on rollout bed; outlets won't hold chargers; TV clicker barely worked; no breakfast, although advertised

Pros: This hotel was a disgrace it had urine stains on it fast shower curtains there were stains on the regular curtains there were stains on the sheets the carpet was from 1950 the beds made My her back hurt terribly it is not a three star hotel by no means.

Cons: I disliked everything about this hotel it is straight out of the 1950s dirty dingy and the manager is terrible

Pros: The room was clean and the beds comfortable.

Cons: Not given the king rooms I paid for and refusal to provide a valid reason why the King rooms were not available. Later had someone call who was able to verify King rooms were actually still being offered.

Pros: The location is good

Cons: The staff specially management! They are rude and must not know what customer service is

Pros: Very nice up to date room.

Cons: Due to the Corona virus outbreak and closures we were not informed ahead of time that the fitness center was closed and that changes were in place for the breakfast. We even called ahead to ask these questions.

Pros: Not very pet friendly

Cons: $100 extra for one night with one dog

Pros: Nothing really

Pros: Stay was good until we food a dirty sock under the bed with someone glasses

Pros: The staff were very friendly.

Cons: The entire hotel smells strongly of cleaning chemicals and perfumed air cleaners to cover the smell. My room smelled strongly of mold and cigarette smoke.

Cons: Keys wouldn’t work. Had to get new keys several times and they didn’t work. Hotel pump strong perfume into the air and rooms with no ventilation, it was terrible I could hardly breathe. The room was not sufficiently cleaned there were hai

Pros: nothing

Cons: It was a solid 2 star. Maybe 2 1/2 Small rooms. Older property

Pros: Location and size.

Cons: My room was supposed to have a couch bed but only had a pull out chair with a child sized bed!!! There were no roll-away beds available so there was not enough sleeping space!!!

Pros: The location was fantastic. The staff was very sweet and their breakfast was also very good.

Cons: Our room was terrible. We were on the first floor 1 door from the elevator and all day and all night the elevator doors opening and going up and down would shake the entire room. We also had people above us who apparently were in a jump roping competition

Pros: Closeness to Airport

Cons: This hotel was not the hotel we reserved. Townplace Suites sent us to a former apartment complex.

Pros: Thank you for providing regular black breakfast tea in your rooms.

Cons: Airport shuttle does not run until 7:00 AM. The day I needed the shuttle, the driver did not come in until 8:00AM. The desk clerk took care of a cab, but the incident caused some pre-trip anxiety.

Pros: The location

Cons: The staff. The manager was extremely rude and unprofessional. She was very unwilling to compromise and give the customer he best experience possible. She was very greedy and is a stain on the hotel chain name. Will never stay here again.

Pros: Staff extremely rude, unprofessional and uncaring. Only cared about policy and not human beings.

Cons: Staff was horrible

Pros: The room itself was fine.

Cons: Several things. I have traveled for 25 years and this is the first airport hotel I have ever encountered that advertised an airport shuttle, but just didn't provide the service on the weekends. Also had a problem with checking in.

Cons: The location, the condition of the hotel (worn down, a pungent odor) and the staff was not particularly outgoing.

Pros: Great breakfast ready at designated serving time. Clean, comfortable rooms.

Cons: We tried to cancel a room as soon as we knew a person was not coming. We made the reservations about 48 hours in advance but tried to cancel 24 hours in advance but they still paid us pay for the room.

Pros: The hotel itself was great.

Cons: Most of the staff was nice minus an assistant manager who was rude to my husband. She made our stay less comfortable. Other than her lack of good customer service all was great.

Pros: The amenities, location and space.

Cons: I wondered how often the sheets are cleaned.

Pros: I like how quiet it was. And how good it smelled.

Cons: I didn’t like how the lady running the breakfast bar kept lying saying they were out of juice when people come up and she’ll give them one. Also how I asked about getting a light bulb or my light looked at in the room and nothing was done. Or how there was hair in the tub and tub knobs not wiped down neither was the towel rack it was dirty from the previous people.

Cons: My room was so ugly doors pealing off window super dirty pool extra dirty

Pros: A bit prices for being in a military town and directly next to the highway that kept me up a big portion of the night.

Cons: Highway noise, but I learned from the experience. Also, with a pullout bed there should be linen in the room.

Pros: the location was excellent, it was close to all the places we were visiting. made it convenient for me and my family. and a lot of places to eat near by

Pros: Staff is friend, and hospitality was top notch. No matter the question, or issue, they will help find a solution.

Cons: No airport shuttle.

Pros: Staff were great and helpfull. Easy access to everything.

Cons: N/A considering covid protoccol, staff were great to satisfy needs

Cons: Traffic is a little loud if you’re sensitive to that (which I’m not)

Pros: Cleanliness, and size of room.

Cons: Someone in the adjoining room kept tapping on the wall and making other noises throughout the night.

Pros: The location is super close to Fort Bliss and the airport

Cons: The room was awful. The bathroom tub was filthy and the bathroom door was bubbled up. Warped

Pros: The room was clean and modern. The amenities were great and the entire staff was accommodating! Very friendly and professional. Offered takeout for free breakfast during pandemic, which was much appreciated.

Pros: The beds were comfortable, the linens and bed cover clean and sanitary, having a microwave and fridge was important, and the staff was very friendly and helpful.

Cons: Only that due to COVID-19, the hot breakfast was absent and the only choices were pre-packaged pastries, and they did not have ice buckets available (but they did have ice bags, so we got our ice sans bucket). We had to ask for paper cups for the room.

Pros: The staff were friendly

Cons: No

Pros: The staff was amazing!! They let us check out late (2 pm) took us to the mall after we checked out, kept our luggage for us and took us to the airport. This is all after we checked out! The room was wonderful and quiet. We would definitely stay again!

Pros: Staff was awesome! Great location, close to highway, food and shopping! Clean rooms! Great pool! Breakfast was included with stay and was a good assortment of hot and cold items! Stay was fabulous!

Cons: Loved everything!

Pros: Thank for the service provided.

Cons: None

Pros: Our suite was beautiful and clean. I appreciate all items we had available to us. Love the fireplace. And the staff who checked us in were very nice. Thank you so much.

Cons: Took the AC awhile to cool down. Cold water was Luke warm. Ice maker didn't make much ice. Maybe some luggage carts in the future.

Pros: Everything was amazing.

Cons: The price.

Pros: The room set up

Cons: The room had a urine smell from animals

Pros: I liked the rooms. Very spacious and clean.

Cons: The staff seemed a little off at the front desk. Not very friendly just direct.

Pros: Good breakfast and close to everything

Cons: It was good

Pros: No breakfast but the room was very clean and comfortable. A little roomier then I expected. Well, it felt like a suit. Not sure why the collect $250 deposit, but it was quickly refunded when I left the room.

Pros: Staffs were friendly and accomodating. Great room size complete with Kitchen and utensils. Neat and tidy suite. Delicious Breakfast. Will recommend

Pros: Manager was awesome . Extremely helpful . Made stay comfortable

Pros: I really don't know I had to go to work. An wasn't able to get a refund.b they just took all my money.

Cons: It looked nice

Pros: Location,

Cons: Did not the number of beds we asked for, did not know one of the beds was in a loft, with the ac vent very close to the bed it made it hard to sleep , also the sinks were clogged

Pros: The room was nice enough and the breakfast was good.

Cons: I was charged a $75 pet fee for a single night stay. Doubled the price of the room! Total ripoff!

Pros: The rooms were clean and comfortable, but they need some updating.

Cons: I left my phone charger at the room, but I called the hotel and asked them to hold it for me until I came back from my trip. When went back to retrieve it no one knew of the request and of course I never recovered the item.

Pros: The rooms where great, very roomy

Cons: We call a couple of times for the toilet wasn't working well and the phone didn't worked for two days. They also should leave an extra tissue box just in case we run out of it so we don't have to bother housekeeping. Specially when the phone is not working.

Pros: Location was good, They are pet friendly.

Cons: Room had a roach problem. Toilet was not bolted down good. AC did not work well. Wall were very thin could hear everything in the room above. There were many young men loitering around at midnight did not give you a safe feeling.

Pros: Everything

Cons: N/a

Pros: The staff was cheerful and helpful!  the hotel general manager, was amazing! She emailed us before we arrived with helpful information, but went the extra mile by arranging an early check-in. She responded promptly and most caringly!

Cons: Their airport shuttle was unavailable during our stay. The "hot breakfast" was a bit disappointing but that was because of Covid-19 restrictions. They did provide a nice selection of Grab and Go items for breakfast instead.

Pros: It was nice an all the colors an design an bed

Cons: Yes. We we had a problem with a guest they were making terroristic threats we had to leave we were threatened for our lives and we didn't go back and it was no refundable it was a horrible night horrible stay

Pros: Nice design, well furnished room, comfortable bed.

Cons: NO COFFEE, not until 6:30. Giving lots less then what the advertised. Hiding behind Covid. So you can’t get Covid after 6:30!!! We travel a lot, many hotel chains have found a way to still have a nice hot breakfast!

Pros: We have stayed here in the past and just as in the past everything was great!

Pros: It was very nice clean and modern,

Cons: When we booked it Alamo’s at the end of coved-19 we were not told previously that there would not be any room service,breakfast,nor pool. We understand these precautions were necessary but we paid a lot per night for what was advertised and not pro

Pros: Location

Cons: Amenities are not provided during this “pandemic” situation. The rate is not worth it if not even coffee is available. There are better hotels in El Paso for the ---/night rate.

Pros: Near airport

Cons: Over priced. Zero amenities during pandemic and customer service for a Marriot is lacking.

Pros: Location ideal bc of proximity to airport

Cons: Not worth the rate. For ----/night you can stay at the nicest hotel in El Paso. Especially, since non of Marriot’s amenities such as breakfast/housekeeping/gym are not available during this “pandemic”. The rate should be discounted if a

Pros: Better than last hotel we stayed at, thank you.

Pros: Location cleanliness and the breakfast

Cons: No

Pros: Great location, room and staff!

Pros: We have stayed here before and will stay again, there is just nothing bad to say. Staff was great, room was clean, breakfast was good . I have stayed at higher star ratings in El Paso then this place but keep coming here. Its just a really good place

Pros: The room was clean and quiet. The elevators were quick. Breakfast was very good.

Cons: It would be nice to have some skin lotion in the bathroom

Pros: Clean, well managed

Cons: The smell in my room for being fairly new it has a weird smell Room 304

Cons: Parking charge

Pros: Customer service was great upon arrival. Thank you.

Cons: N/A

Pros: Friendly staff. Clean. Bathroom layout was good.

Pros: Hassle free check in

Cons: No hot tub and not enough towels

Pros: Nothing It was a disaster

Cons: Everything

Pros: Friendly front desk staff. Very clean room. Everything seemed very new and was in great condition (furniture, carpet, bedding). Quiet throughout the night. Our room was right next to the elevator but fortunately we did not hear the elevator at all. Breakfast had a good selection, was of decent quality, and dining area was clean and big. Did not try the pool because it was raining.

Pros: Such a comfortable and relaxing stay!! I really liked this place and will be back.

Pros: Very clean room and well put together room, comfortable bed, top of the line hotel staff, breakfast, location.

Cons: I don't have any negatives.

Pros: Great buffet

Pros: Close to airport

Cons: Too outdated

Pros: Having Applebee's next door was great! Again, thank you!

Cons: I'm sorry, but you should have more cups in the room. I had my Granddaughter with me and I really needed cups. I know, it sounds small. But when you have children, you need more things than an adult. But, thank you!

Pros: The property was great. My problem is that we had to cancel our second night of the reservation which was approved by B.com and the property. Upon checkout, they charged us a higher rate than advertised. I’ve spent numerous minutes trying to get through to their customer service. Talked with one person who told me to send my receipt via email which I tried to and eventually figured out the email was not the address she gave me . Now can’t get ahold of them in any way.

Cons: N/a

Pros: It’s tough because of the issues

Cons: Poor communication, dirty room, pice was to high for quality

Pros: Liked location, staff and larger king room.

Cons: Pool could use a good cleaning.

Pros: Location

Cons: Hotel is old and dated. Fridge didn’t work. Pool was overcrowded and not clean.

Pros: Location, rate and in-house dining Room was comfortable and efficient Staff were friendly, courteous and professional I will definitely stay here again

Pros: Great location and clean rooms!

Cons: Reservations were required to be in the pool so we reserved. When we get to the desk to get our bracelets we are told only 1 person per room could swim (we had 2 rooms with 2 adults and 1 child in each).

Pros: Beautiful hotel, staff very friendly and professional. Very convient.

Cons: Nothing

Pros: We needed a hotel on short notice and this was available. The room was clean.

Cons: The a/c did not work well and the pool area was closed.

Pros: The room was nice.

Cons: Nothing

Pros: Great location well maintained

Cons: Always had problems with the keycard

Pros: Helpful staff

Cons: Dirty pillowcase Pool smaller than portrayed in ad Guest drunk in hallway with child upon checking in Back entrance covered in bars-area didn¿t feel safe

Pros: Pleasant stay convenient to airport

Pros: The price and location of the hotel was excellent. *4 below There was only one tissue in the tissue box and toilet paper was at the very end of its roll. I had to request for more. Also face cloth was dirty. Shower was not wiped clean

Cons: The cleanliness was not to my expectations. The floor was not swifter as I could feel the dust under my feet. I had to walk with slippers. When the table and floor was wiped after a water spill there were lots of short male like stubby hairs.

Cons: I was initially given a room which was already occupied. When the problem was corrected, that room Also appeared to be occupied. When I entered the Room, there was a wet towel on the floor and the Refrigerator door was opened. The phone didn't work.

Pros: Great hotel

Cons: While checking in I was informed the room had double beds I thought I requested king bed when deserving online. Attendant said he would take care of it and we ended up with a king bed. When I received bill,when I got home I see 82.46 processed +50pending

Pros: The respect and care the customer service gives. Always in a great mood and ready to help out when needed. Amazing experience.

Cons: The cost of the breakfast.

Pros: It was close to the airport

Cons: First we book for the radisson hotel and after a long car drive we get to the hotel and for our surprise they change us to the Marriot without even asking first. And the room they gave us it wasn’t compare to the one we book first Very disappointed

Pros: Everything was great, staff was friendly, room was clean and in great shape. Was a great stop over after a long day driving!!

Cons: No, everything was great

Pros: Great place, great rooms. Location is perfect

Cons: Covid

Pros: Staff was very courteous, helpful, and the room was spacious, nice and super clean! We will definitely stay there again.

Cons: I loved everything about the hotel!

Pros: Location

Cons: Yes the fire alarm went off one night for hours and I tried to call and my phone in my room didn’t work so I had to use my cell phone also my room was right across from the maids service closet so I heard them and all the carts and people getting i

Pros: The rooms were very nice and clean

Cons: The manager was rude and didn’t care because I couldn’t complain to anyone higher, she wanted to charge for my daughter to use the pool because she wasn’t on the reservation when the day prior they did not,kids stay free,but she wants

Pros: former Hyatt,location great

Cons: no free breakfast as advertised.

Pros: The actual hotel Is beautiful

Cons: The staff still has a lot to learn on what hospitality stands for

Pros: The hotel was really clean the staff was nice.

Cons: The beds were horrible to sleep in! There was a lot of ppl and it was loud through out the night. Definitely not a good place to rest. Oh and if you want to use the pool make sure you make reservations for it.

Pros: It was fairly clean and the bathroom was nice compared to the room. Location next to the airport was good and felt safe.

Cons: I was expecting much more based on hotel reviews, original p (advertised as $---/night original), and pictures. However, the room was fine and much cleaner than the other hotel we stayed at in the same city a week later.

Pros: Front desk folks great as well as bar staff

Cons: House keeping was great in room but staff screaming laughing and carrying on at 07:30 in hall way outside of my room 7 out of 8 day stay very in professional quite disturbing actually was moved for last nite of stay very quiet

Pros: Clean and clean rooms

Cons: Using Corona virus excuse to keep pool and other services closed. Called the hotels reservations and they said it was open. It wasn't.

Cons: Asked for a refund because we are sheltered in place and not allowed to travel due to Corona Virus. Was not granted refund. Done with Radisson and with booking.com.

Pros: Location and staff

Cons: Booked a two queen bed room. When I got there the front desk said they were upgrading my room. The room was bigger but had te double beds! The air was Not working. It was hot and stuffy all night. The toilet was running all night as well. No sleep for me

Pros: The bed was comfortable.

Cons: The front desk lady did not speak English. The manager was condescending and rude. Our room next to a large Christmas party and we were up all night because of it. When I spoke with manager she said they had a sign in the lobby about the party.

Pros: proximity to airport

Cons: The rooms and the hotel was dated. Did not feel the hotel meets the star rating and the posted reviews

Pros: It's beside the airport and the restaurant is great.

Cons: Our bathroom door would not shut and our view was the parking lot so we had to keep the curtains shut.

Pros: The location

Cons: The staff was rude. Unwilling to help

Pros: Location and indoor/outdoor pool option

Cons: Yes, the hotel room was not updated with usb options. The bathtub/shower had black mold and also the shower curtain rod. Breakfast not included

Pros: Location

Cons: My first room had an outside entrance and was just like a La Quinta or at best a 2 star room. The value for the price was very bad. There were no A/C outlets available by the nightstand and the 1 that was had 4 plugs in it and looked like a fire hazard

Pros: Close to airport.

Cons: Asked for 5am wake up call. Did NOT receive. Watered down alcoholic drink in the bar. Ordered salad with chopped chicken breast.....so many large bone shrouds in it, it was unsafe to eat.

Pros: Good service

Cons: The commode keep running all night and was annoying. Room 212

Pros: the pool and room

Cons: the pool was very crowded with kids

Pros: Once I was settled, the room and hotel were great. Quiet, spacious and exactly what I was looking for.

Cons: The AC did not work in the first two rooms I tried, but the staff found me a room where the AC worked.

Pros: Nothing

Cons: Everything

Pros: Very nice and clean.

Pros: The atmosphere of the hotel is beautiful. We enjoyed the outdoor pool very much and liked the option of using the indoor pool when it was raining. The staff was very friendly and accommodating. The room was very spacious which was a huge plus. We thoroughly enjoyed the complimentary breakfast in the restaurant. The food was delicious. We will definitely stay here agai !

Cons: The only negative I have wasn't about the hotel itself, but was the fact that the maid for our room did not speak any English nor did she understand English. I think that should be a requirement.

Pros: Loved the cleanliness of the room. The blankets/pillows were the best. Staff was friendly. Nice environment and good amenities.

Cons: Bathroom sink was extremely slow to drain. It was a nuisance when brushing teeth or washing our hands as we had to see the dirty water floating for about an hour before it went down. Also, the mirror closet door was broken and off the hinges. when reported to front desk, didn't seem to be a big deal.

Pros: Bartender, haha. Extremely nice. Nice to have a conversation with. Pools were also really nice!

Cons: They asked for my card to confirm that the card I had paid for through the website was with me. What they didn't bother to inform me was that they were charging a $50 security deposit incase anything was damaged or snacks were eaten? Which, I think, is weird for a hotel to do so. The lady at the front desk was rude about it when I told her I wanted to use another card. Also, the beds are hard as a rock and the sleep number bed didn't work at all. Bartender (male) was incredibly nice!

Pros: Good easy access location, convenient to shops and restaurants. We've been on a road trip and the Radisson was the cleanest and nicest of the hotels we've stayed at. Lots of great shared amenities including two fireplaces in the lobby (welcome on the chilly winter nights), multiple computer and printer workstations, a very nice courtyard, indoor and outdoor pools. Staff was very friendly, and the room was spacious, clean and well appointed. I'd stay here again hands down.

Cons: Wifi internet access was a bit erratic, and slow for me. Otherwise no complaints.

Pros: The indoor pool was good.

Cons: Outdoor pool too small. The front desk was very unhelpful. They didn't bother to talk or welcome. Very unprofessional of them to not talk or welcome.

Pros: Good location to lots of food and entertainment. My room came with free breakfast at the restaurant and the rooms were quite nice.

Cons: There was a miscommunication on check out time and we had staff try to enter our room twice while in my room. I called them and they left a left in the system and they still attempted to come in a little later.

Pros: Very good!

Cons: Everything

Pros: Very polite staff excellent breakfast! clean facilities airport shuttle! nice pool with sun nice small fitness studio

Cons: No dinner / cook available in evening

Cons: Ran a bath and some strange things wound up floating in tub that had to be scooped out with cup.

Pros: The room was clean and had well stocked.

Cons: Hotel charged my card after I left multiple times and did not call once to inform me there was a problem with my initial payment. They did not honor the reservation I made through bookings.com even though I had a confirmation number and receipt to show them at time of check in. Customer service spoke to them from Bookings.com and it seemed that everything was fine until the next day when they charged my card multiple times.

Cons: The room was not clean. Hair all over the bathroom. Shower very dirty and mold spores in it. Trash was under bed. Counters had dirty fingertips all over.

Pros: Pretty much everything

Cons: Not really

Pros: Everything was excellent

Cons: I have nothing bad to say

Pros: Very nice place to stay. Staff were very helpful. Location was perfect.

Cons: No.

Pros: I did like everything the best thing is the sanitization because we can stay more confident

Pros: Bed was soft and kingsize

Cons: Need out for customers electronic laptop phone that are in reach of bed.

Pros: Very contemporary, clean and modern. Front desk, was professional, polite and helpful

Pros: The location and facility are great, well maintained

Cons: The beds were not as comfortable as I have experienced at other Hilton properties.

Pros: Friendly staff Beautiful decor Most comfortable bed I think I've been in Spacy rooms

Cons: The smell of the industrial plant/factory next door, but you can't smell it inside Room service food was mediocre

Pros: The rooms was hot the ac didn’t work they charged me for 6 people and didn’t even have blankets and pillows to acomódate. So far for what I paid has been the worst experience ever

Cons: Nothing

Cons: Smokers just outside all the entrances

Pros: Staff was friendly

Cons: I wasn¿t happy with the handicapped room, it was by an exit door and it was too noisy! For my inconvenience I asked to be moved to another room....

Pros: The hotel is old hotel but it has been renovated and is centrally located within the city.

Cons: No

Cons: Hotel bar closes too early. After several long days of driving, would have been nice to have to bar open later.

Pros: The staff was great and the rooms were clean

Cons: The indoor pool and jacuzzi were closed all weekend, this was the main reason I booked the hotel. Nowhere on the website did it mention it was closed. So I was just disappointed in that.

Pros: Breakfast was amazing and the staff bend over backwards for their guests at this location.

Cons: Ice machines are hard to find and the fitness area could use a few new updates. The machines clearly needed some T.L.C.

Pros: Very clean & modern. The made to order breakfast was outstanding. Helpful & courteous staff in all areas of the hotel operation. It is next to I-10 but you don't hear any traffic noise. Very easy access to gas stations and restaurants.

Pros: Amazing atmosphere beautiful room and the pool yes mama

Cons: A little difficult to find but we got it and first room had some diffficulties but they sorted everything out.

Pros: Love the made-to-order breakfast!

Cons: Sound from lobby really carries up to the rooms. Hard to fall askeep w all that noise

Pros: Fast check in and out. Loved happy hour and the morning breakfast was amazing.

Cons: We had a double room with a pull out coach. I had called several times to get the sheets and a extra pillow and blanket. No one answered. Finally someone answered and put me on hold for over 10mins but never came back to the line. I ended the call.

Pros: They were ready to help with whatever you needed.

Cons: Can't think of anything.

Pros: Breakfast

Cons: Wi-Fi didn't work. Only 1 out of 3 nights functioning. Shocked for hotel like this. Temporary would have been acceptable but last 2 days

Pros: Large room.

Cons: Waiter in the restaurant was not very good. When we checked out the hotels computers were down and they could not tell me what our room charges were nor could they give us a receipt. They said they would email a receipt to us, but never did.

Pros: The space of the room

Cons: The gym is too small and don’t have any machine for weight lifting

Pros: Bed was nice

Cons: Noise, and room was never cleaned, friendly lady driver who picked me up at airport

Pros: Not to the standards I expected for an Embassy Suites.

Cons: This last visit we had issues with getting our room serviced, the manager did compensate us with 1000 honors points but don't feel this was adequate compensation for our inconvenience. Room fridges need defrosting.

Pros: The Staff was pleasant,

Cons: Do not know where to start. The property is a dump and under massive renovation. The structure should actually be imploded. While I was there over a two (2) day stay the construction noise level was intense. Workers all around. The a/c barely functioned with the outside temperature hovering around the century mark, Front entrance roped off. 75 % of the rooms gutted. The Hotel should never be accepting guests while under construction.

Pros: Rooms were great, clean, comfortable.

Cons: booked reservation had breakfast included. No breakfast available due to construction being done at hotel. noisy at time due to construction. room rates should of been 10 to 15 % discounted from price paid due the situation or been informed of situation so reservation could of been cancel and reservation made else where.

Pros: The hotel has been purchased by Embassy Suites and is undergoing a multi-million dollar upgrade. Upgrades are sorely needed. The ongoing work did not impact us. There were signs indicating when there would no longer be breakfast and when the pool would be closed, all due to the upgrades. The enclosed 8-story atrium is pretty nice. The indoor pool is a decent size and there is a hot tub, but my group did not use either. The staff were very polite and check-in and checkout were easy and quick.

Cons: Our group had 4 rooms. The air conditioners did not work in any of the units. The front desk was told twice but nothing repaired or notes left indicating that they could not be fixed. On the last night, one of our rooms needed to be moved due to the heat. We had a couple rooms on the 3rd floor over the pool. The odor of chlorine was pretty significant. All of the rooms had mold/water damage issues behind the wallpaper, primarily in the bathroom and around the sliding glass door to the small deck. A dirty pair of underwear was adjacent to one of the decks. We were there for 4 days and the breakfast was the same each day (scrambled eggs, a slice of ham, and some chewy potatoes). A large cockroach was observed in the atrium where breakfast is served.

Pros: Room was spacious, lobby colorful, decorative. Easy access, many dinning options in area. Great bargain for the price.

Cons: Only down side, to get hot water at sink took a bit of time, but did eventually. Areas of the carpet were a bit lumpy.

Pros: Comfortable bed and linens. Indoor jacuzzi. Living area in hotel. In room amenities: coffee, microwave, fridge. Close to shopping, restaurants and airport.

Pros: The Jacuzzi and swimming pool were clean & well maintained. The bed was very comfortable. The staff were all attentive and courteous.

Pros: Beautifully designed with a sense of being outside when u look over the inside balcony.

Cons: The location and convenience of everything

Pros: The place looks beautiful inside

Cons: The roof had a leak in breakfast area, where nobody seemed to notice... Complete hazard with kids and especially being pregnant. I called for more towels and soap for the next day never received anything, had to go down and ask the front desk in which he pulled them from the back immediately.

Pros: Not one thing

Cons: Smelly, mold in bathroom, old out dated television, sticky couches, Would never book ther again.

Pros: The lobby, garden area and breakfast bar were nice.

Cons: Room need maintanance (moldy trims, dirty lamp shades, old fixtures). The bathroom was extremely dirty, there were urine fresh stains on the toilet. It looked like it was a luxury hotel back in the day. Now, it just falls short .

Cons: old

Pros: Rooms seem outdated.

Pros: Spacious rooms really clean

Cons: The t.v. needs upgrading badly

Pros: Did not have breakfast but i loved the quietness and the comfort of feeling away from home..BUT alot better!!

Pros: I liked the room and the view my boyfriend had a great stay

Cons: The smell of cigarettes at times was very strong

Pros: It was all great. The rooms were very clean, the beds were comfy and the property was very nice. My interactions with the staff was always pleasant and very professional.

Cons: The floors are like mazes and I made the wrong turn a few times. I would like to see directionals on the floor to guide you to the elevators. Simple signs to simplify the way out.

Pros: The staff member was very helpful and Courteous , room was clean and well spacious.

Cons: Breakfast should be little longer

Pros: staff, hotel room size

Cons: the hotel is a little old and the carpet and furniture reflected that

Pros: Great and friendly staff. Room was clean and comfortable. Had an amazing stay!

Pros: Stayed 3 days and did not get my room cleaned .. asked if they could at least take out the garbage and they couldn’t. I liked the location about the property.

Cons: They never clean the rooms

Pros: The room was clean and comfortable, and check in and check out was quick and seamless.

Cons: We arrived after 10pm after 13 hours on the road, hoping to go shortly to sleep so we could get on the road early the next morning. My mother's room had a smoke detector with a low battery that kept chirping, preventing her from sleeping. We called the front desk and they said they'd send someone up, but it took multiple phone calls and a trip downstairs to the front desk before they finally sent someone about an hour later, close to midnight. Instead of replacing the battery, they just ripped it off the wall and left, which is a fire hazard. The next morning when I expressed my disappointment they just told me they were 'busy and hectic' the night before. The whole experience was so frustrating and I would recommend staying at another hotel if you want prompt service and a room ready to go when you check in, because that's not what we received. I'm very disappointed.

Pros: We liked how clean the facility was

Cons: The receptionist was extremely helpful and nice.

Pros: Area and pools

Cons: N/a

Pros: NOTHING

Cons: Stayed there in May 28,2021, here is the main problem! The pool time says one time but the staff tells you another, second the room had coffee but the coffee maker was missing the part to put the filter, and the Manager had. Nasty attitude and so did the Security. Usually at Marriott hotels we have a good stay and staff is friendly but this Marriott in El Paso Texas was horrible. I believe the whole staff needs to do Customer Service training. Here in El Paso there are many options for hotels now so I have another hotel to go too when I need a getaway. No refrigerator

Pros: Comfortable

Cons: Neighbors kids screaming until at least 11pm and again at 7am. Teenagers outside yelling until at least midnight. No security to tell people to be quiet. Staff should put children in one area of the hotel.

Pros: The view and rooms were nice. hotel staff was very friendly

Cons: The door to my room had a lot of issues. I couldn’t open it from the inside/outside. What if there was a emergency and I couldn’t open the door?? Called maintenance 2 x for the issue to be fixed.

Pros: Location.

Cons: We were given double beds, disabilities room. We had reserved a queen size. Unable to change rooms. Breakfast starts at 7:30 am. Too late for schedule.

Pros: The rooms were very clean.

Cons: The pool area had a lot of trash around it and random items that needed to be picked up.

Pros: I liked the Bed, it was comfortable.

Cons: The hotel seemed a little dated, was showing its age in the carpet and bathroom walls. Had a little bit of a moldy smell. I thought for the price I paid,O have stayed in better places.

Pros: Older hotel but was clean, staff was friendly and helpful. Pool was fun for the grandson.

Cons: No refrigerator.

Pros: Lobby is nicely renovated a couple years ago.

Cons: Rooms are old need to be renovated. Would expect it from a 2 star hotel. Not from a 3,1/2.

Pros: The lobby was very nice and an easy check in. The parking lot was close and easy to utilize.

Cons: The room was old - not very updated and just not the quality of a Marriott, especially the restroom.

Pros: Pool

Cons: We asked for a double bed ended up with a single

Pros: Location

Cons: Limited or expensive computer access in business center, not enough towels for pool area when busy

Cons: Doesn't include breakfast

Pros: Standard old school motel. Had everything you needed. Well maintained. Would stay there again.

Pros: Didn't know you served breakfast

Pros: Comfort, big room, wifi worked, good location close to where I grew up

Cons: Front desk not very welcoming, no coffee because of corona virus epidemic, place starting to show its age so need to do some remodeling of some kind even if I do love the vintage state of this place. The room on the roof was leaking..remote did not work that well

Pros: Parking car right outside my door for security

Pros: Close to the airport. Has that old school coolness and vibe. Has a swimming pool in the corner but did not check it out. Restaurants and shopping close by (needed to go to the Apple computer store) before leaving town.

Pros: The room is spacious. I also had covered parking.

Cons: NO.

Pros: great staff, clean room, nice location, fun decor in vintage motel.

Cons: tv reception was glitchy.

Pros: Location was great

Cons: Check in Conditions for the bathroom

Cons: Didn't have a couch in my room.

Pros: Very friendly and helpful staff. It was fine for one night and just the right location for a really early flight from the airport.

Cons: The hotel is just very old, dated and a little dreary.

Pros: The size of the rooms and beds. Fridge, TV and microwave are ok. And that's about it.

Cons: Hygiene is very deficient and a potential health hazard, trash bags are left in the hallways overnight. Housekeeping twice failed to clean my room even thougj I called to schedule it the day before. Rooms smell like cigarrette and had peeling paint and mold in the bathroom. The appliances had exposed electric cables that flickered and some of the outlets were out of order. The hot water did not work and maintenance said I had to do a "trick" to make it work.

Pros: Front desk was wonderful

Cons: NA

Pros: Nice pool

Cons: Coffee was extremely weak and watered down.

Pros: Helpful staff, even when very busy. Very roomy breakfast area with huge food selection.

Pros: I liked the location

Cons: notified The clerk of a clogged sink and was advised that they would be sending maintenance When I got back to my room there was no sign that neither maintenance OR room service were in my room Room service did not come to my room to clean or stock towels

Cons: Room was hot and muggy ac was not working

Cons: Bath tub was gross. Soap provided smelled bad. Frayed carpet, dirty walls

Pros: Location

Cons: Cleanliness

Pros: Leaving

Cons: Everything. I paid extra for a kitchen, yet it didn’t have any of the utensils and cookware that I needed and what it did have was old and nasty. The entire hotel is rundown and dirty. It’s dated, I couldn’t wait to leave.

Pros: Good location close to I-10 and shopping/food.

Cons: Very dated and poorly maintained. Rust on the tub. Stained wallpaper. Fixtures were in poor condition. Carpet looked dirty. Front desk clerk stated rooms were all renovated but interior says otherwise. Only lobby looks in updated.

Pros: location was good.

Cons: Pool and weight room was closed supposedly due to Covid-19, but the hotel was very dirty. Rooms weren't too bad, but the rest of the hotel and hallways were very dirty. The floors looked like they hadn't been vacuumed in weeks. No pride...

Pros: The staff was friendly

Cons: Have a open pool

Pros: The staff was nice.

Cons: The room was disgusting. The was dirt and hair in my sink. The room smelled like mold.

Pros: Clean and comfortable very quiet

Pros: Had a decent location, and my vehicle wasn’t broken into overnight.

Cons: The hotel was filthy, it stunk badly, the bathroom was gross and wet. The carpet was old and stinky, there was no breakfast even though it was advertised. The hallways had cigarette butts and trash all over the floors. Trash was piled up at the exit doors

Pros: Close proximity to airport

Cons: Breakfast is not particularly tasty.

Pros: Location and bret.

Cons: Carpet and walks dirty in the room. Pretty run down in general. Rooms were very small and the beds and pillows were hard!

Pros: The breakfast.

Cons: the smell

Pros: Location and included breakfast.

Cons: The hotel hallway carpets and walls were dirty and in need of a carpet cleaning and wash. The bathroom is in need of a renovation.

Pros: Absolutely nothing

Cons: WE HAD BEDBUGS - You fine people refused to refund our money so we could find another room in a different hotel. We had only been in the room a few hours when the bugs were crawling on my son. The hot tub was shut down for repairs or something.

Pros: Location to airport

Cons: Nice staff but did not clean room twice out of a four day stay. Always had to request towels and washcloths each day because they were not provided in the rooms after servicing.

Pros: This hotel is within a block from the airport. The hot breakfast is excellent with real eggs, potatoes, bacon, fruits etc., and the staff is great. There's an airport shuttle that gets you to the gate very quickly. They have free & fast WiFi too.

Cons: The hotel has been undergoing a renovation, and the room I had this time wasn't renovated yet; it had old worn fixtures and a musty smell that I think was coming from a leaky fridge. Still a great airport hotel, I'll stay again.

Pros: Location

Cons: Needs new carpet & paint on inside.

Pros: The hotel staff are excellent at this facility. Plus, the breakfast was great, and they had a special dinner provided one of the nights which was awesome.

Cons: It is a bit old and worn, but honestly, this was NOT an issue for us.

Pros: Location

Cons: Dirty carpeting throughout the hotel.

Pros: One of my most pleasant hotel stays in years. Staff was phenomenal. Poor guy at the front desk was by himself when I checked in and he handled everything and everyone with exemplary professionalism. Breakfast was exceptional.

Cons: No

Pros: Average Quality Inn

Cons: Purchased room (two queens) that was more than advertised. The night clerk THEN CHARGED me ADDITIONAL $10.00 because my ADULT daughter was in the room with her parents. What kind of RIP OFF are you allowing? If you are going to ALLOW a rip off.

Pros: Nothing

Cons: Rooms were broken down dirty and old. Breakfast was poor and staff had attitudes and housekeeping knocked on our door After we finally got to sleep at 4:30 AM they were at our door @ 800 A.m. clearly they do not recognize the do not disturb signs .

Pros: Close to airport

Cons: Pillows had dirty make up on it, hair all over tub.

Pros: Location, price, breakfast

Cons: Smell, no towels, door was open to room when we got there. Overall too much for this hotel.

Pros: Location

Cons: It was old, dirty, air conditioner was loud, and no hot water the first morning .

Pros: Close to airport

Cons: Old, very very old and outdated. Size of room extremely small. Very weird feel outdoors with metal doors/gates and stairs. Just everything felt old.

Pros: Location

Cons: Very dated, not very clean

Pros: DESK PEOPLE (AFTER THE FIRST NIGHT) SHUTTLE SERVICE BREAKFAST WAS WELL DONE.. GOOD SERVICE IN THIS HOTEL

Cons: NO PILLOWS THE FIRST NIGHT..SHOWER WAS USLESS AND NOT VERY CLEAN

Pros: Breakfast was good, bed is not comfortable, zing and the bathroom was not working fine carpeta is really old and gross.

Cons: I never go back to this hotel

Pros: The breakfast area was roomy. The staff including the cleaning ladies were very friendly.

Cons: The rooms could use some rehabing

Pros: We so enjoyed the shuttle service. We used it three different times and the driver was wonderful. He even gave us restaurant information and checked that one had gluten free items on it. I would stay again.

Pros: Close to Ft Bliss. Free breakfast was a plus, minus the powdered eggs.

Cons: Check in involved having to wait for someone, who may or may not be a customer, to finish socializing with the front desk help. Going to the 2nd story room involved taking a sketchy elevator which definitely needs upgrading in all areas: cosmetics, structural integrity, mechanics, etc. Entering the room involved having to turn my normal sized suitcase sideways, just to reach the bed. Photo is attached. This is not a 90$ per night hotel. The decor is random, and drab/gaudy at the same time.

Pros: Nothing at all

Cons: Left has soon as we arrived after moving sheets back there was what looked like human feces on the bed no towels in the restroom everything a mess the manager called me and told me they didn't review the room it had not been clean before our arrival never will be staying there again

Pros: The only reason we booked a night here was for the slide, hot tub and pool. The slide was closed and the hot tub was closed! Just like it was last year. When I asked before check in, the lady in the front didn’t even tell me about it!

Cons: The only reason we booked a night here was for the slide, hot tub and pool. The slide was closed and the hot tub was closed! Just like it was last year. When I asked before check in, the lady in the front didn’t even tell me about it! Then I booked a room for a pool side double room and when I checked in, she told me she didn’t have any more left??? I didn’t get what I booked. The rooms have significantly lost their comfort as the beds are uncomfortable and full size, not what I booked. The facility is outdated and I didn’t appreciate having only one towel in the bathroom. I had to go to the front to request more. My stay was nothing like it was before and I am definitely upset that I didn’t get a pool side room that I booked months in advance. I feel conned.

Pros: Outdated and overpriced

Cons: Price, ac, no free breakfast

Pros: The food was awesome a great cook

Cons: The pipes squeezed all day and night

Pros: Quiet and cool

Cons: Could have been cleaner

Pros: Nothing

Cons: The wifi was horrible the room wasn’t clean and smells dirty the pool was dirty the phone In the room didn’t work 🤦🏻‍♀️ plus they overcharged me for two extra days I called few times trying to take care and the issue but their customer service is Horrible!!! This is the worst hotel ever!!!

Pros: The staff was attentive. The salsa bar is very good and the little store inside is very nice I was able to get alot of things that I forgot for my stay. The lights outside are very pretty

Cons: My room smelled like animal urine, I understand pets are allowed but I would hope cleaning would be done more thoroughly, my room was also missing both remotes which the staff fixed right away, my safe didn't work, a lamp was burnt out in bedroom

Pros: The pool area is nice.

Cons: The smell, the sliding door lock was broken, the distance from the lobby to the room and having to go outside to get to it.

Pros: Close to airport and restaurants

Cons: Out dated old room..also got disability room when I¿m not even disabled...Beds very uncomfortable and strange odor in room..

Pros: The best part part about the hotel was needing to have a key to use the elevator it's always best that people without rooms can wonder around the hotel.

Cons: I DID NOT LIKE the way the manager handled a situation that one of her co workers caused. I was told two things when I created a new reservation and it took until 10-1030 pm to be confronted and told over the phone that I had 5min to get down stairs.

Pros: Location

Cons: Guest services. Bathroom tub leaked through wall into room. Our luggage got wet. My husband was shocked by a broken lamp in the room and all the manager on duty said was “the lamp looks like it’s working fine”

Pros: The location was the only positive thing g about this hotel

Cons: The front desk representative was unprofessional and was wearing a mask with some alligator or reptile teeth. The hotel was dated with old carpets and old beds which were very uncomfortable. The door were worn out

Pros: The food service was awesome! Also enjoyed sitting around the fire pit.

Pros: The majority of the staff was very professional and pleasant!

Cons: Dated,a bit run down,black mold growing in our room ( we asked to be moved) and simply filthy. Fire ants all over the pool area. It is very evident that it is poorly managed and I am shocked that it is a Wyndham Hotel. I've stayed at nicer motels.

Pros: The hotel was horrible I took a bath I slept in the bed and I also use the pool and ended up the fungal infection under my arm I'm not happyk

Pros: The access to the pool. Social distancing that are being used. Front desk personal are very rude.

Cons: The hotel is runned down not what is typically expected for a wyndham branch.

Pros: Nothing

Cons: hotel staff was rude unhelpful. Room was hot and computer printer wasn't working and the staff didn't want to fix it

Pros: Nothing I’m requesting for my refund!

Cons: First impression a COCKROACH on the carpet! The room was not clean up to the standards of COVID19! The whole pool area infested by ants and again not following the 6ft apart in water slide nor tables for guest. Only 2 towels for 4 guest in a suit? Refund

Pros: Location to the Airport

Cons: Food choses, cold burritos for breakfast.

Pros: Very friendly vibe and super close to the airport and lots of food options

Pros: N/A

Cons: Shower had mold

Pros: The bedding was AMAZING!

Cons: COVID stops many amenities from being open, which wasn't the fault of the hotel. I can't wait until the spa and slide are open!

Pros: Beds and sheets, complimentary breakfast, they have ADA rooms

Cons: There was more wear and tear than I expected for a highly reviewed place

Pros: Very friendly and helpful staff. Within walking distance of the airport.

Cons: I heard a bunch of noise from people in the rooms around me.

Pros: it was quiet, the bed was comfortable, the pillows were not great, but not bad

Cons: 1) low, antiquated toilets 2) the room was as far away as it could possibly be from the front desk - a very long walk on a very tired night

Pros: The room was clean smell a little musty. The window view in the room was no view at all. It was awful.

Cons: Already explain it.

Pros: Close to the airport and convenient location! The bar and restaurant were very nice too!

Cons: I don’t thinks there’s anything I could complain about.

Pros: The location and the staff were very helpful.

Cons: No

Pros: The location of the hotel was perfect for the location of my business. Close to many good restaurants and shopping.

Cons: The decor was dated and needs a makeover.

Pros: Location

Cons: Very old building, very dirty floor of restaurant

Pros: The hotel is clean

Cons: The staff is disrespectful and rude. Not all of them but my experience was horrible

Pros: Hotel checked me out the next day even though I paid for two nights. That made their system state no one was staying in my room. Hotel reps gave my room to another family and walked in our room while me and my family were sleeping.

Pros: staff

Cons: I could hear every step on of the second floor. Bad soap and shampoo

Pros: The pool

Cons: Nope

Pros: staff were very plesant

Cons: no

Pros: The water slide, pool and wading fountain.

Cons: The buildings are non-smoking but smoking is allowed on the grounds and was close enough that our room did smell of cigarettes from time to time. I would have like the option to leave the fan on all night to drowned out the normal noise of other guests.

Pros: Even though we did not get to use the pool since it rained the whole day, the actual pool area was very nice

Cons: I do not see how its a 3.5 star. I have been to two stars that were better. The rooms are sooo dated and the dresser was falling apart at the bottom. The bathroom was very dark even with the lights on. The hallways were dirty ect ect

Pros: Loved I could get Long term Parking there and the safe shuttle to the airport. The driver was very friendly.

Cons: No poolside service for eating

Cons: The room we stayed in needs updating.

Cons: Advertised of free Internet. Internet doesn't even have enough bandwidth to support a search engine to find restaurants

Pros: Short walk from the airport and you are there- shuttle available but did not need

Cons: Sink in bathroom did not drain and was filthy, electrical outlets bedside did not work, dinner was average. Staff were kind and tried to be helpful but busy

Pros: Front desk area nice. Pool area would be great for family with large slide. Bar/restaurant had good atmosphere & happy hour snacks. Nice staff.

Cons: Room and other areas of hotel showing its age. AC unit in my room worked, but was loud enough to wake the dead.

Cons: old and out of repair

Pros: Size and comfort of bed

Cons: Pool sucked air conditioning didn't get cold

Cons: Clean towels were not offered while I was staying there. The keys were so cheap that they deactivated easily

Pros: Great location , The staff. Was friendly and try to accommodate

Cons: Older property and could use some updating some things don’t work quiet right

Pros: Location

Cons: Front door didn't completely shut. Had issues with the pass key. Carpet in room was worn and stained. Room seemed run down with bathroom fixtures.

Pros: Staff at lobby rude for checking in Not recommend it

Cons: The lobby staff!!

Pros: It was pretty alright. Good facilities like the kitchen.

Cons: The TV was a bit small had to bring mine. The shower could have been a bit bigger and the know kept dripping. The elevator was out of date. And there was a shooting one night.

Cons: The room was dirty. The bed frame had stains on it. The kitchen wasn’t cleaned and the fridge was not empty.

Cons: They charged me an extra 100 dollars at the front desk for a security deposit, I still haven¿t received it back. The whole bathroom stunk of smoke and there were burnt holes in the counter by the sink. They refused to allow me to extend my stay.

Pros: Price, cleanliness and door open outside not a hallway to enter

Cons: Tiny fridge

Pros: I did not care for it at all. I have stayed at other extended stay America hotels, but this was not at all the same.

Cons: every thing. I did not receive a non-smoking room, it smelled like tabacco,a lot of noise and the outside was filthy. I would not recommend anyone to stay there. As they say "you get what you pay for". No more cheap hotels for me.

Pros: Loved that it included a fridge and a stove.

Cons: Nothing was wrong.

Cons: Very dirty, there was soap left in the bathroom from previous guest. Room smelled bad and also smelled like cigarette. Floor was not vacuumed just very dirty overall. Will definitely not be staying again.

Pros: The location , it was close to hospital and airport . I had a studio room had all the necessary amenities I needed for my stay.. The bed was comfortable and staff were great and quickly resolved issues once brought to them.

Cons: Cleaning was poor when I got there the room was dirty had to request housekeeping that weren¿t available until the following day. The environment corridors and elevators need to be cleaned often coz they give the first impression of the place.

Pros: I was extremely happy with everything

Cons: No

Pros: Hotel employee was very helpful and professional. He made the check-in process stress free.

Pros: Large room

Pros: Room excellent very clean, Staff very professional

Pros: Location was the best feature about my stay; close to the airport, restaurants, ease of access.

Cons: staff requires hospitality training, no breakfast(it should have been compensated), full disclosure of any changes to amenities that may impact your stay adversely (e.g. charging for "free Wi-Fi"), no security to ensure a peaceful night's sleep!

Pros: Clean room

Cons: Just no cable working on tv and push carts tables not good

Pros: Nothing, Nothing, Absolutely Nothing!!!

Cons: Everything!!! Only spent one night. Now I'm having a very difficult time in getting my refund back.. Please help!

Pros: Nothing

Pros: Not the staff problem that hotel needs extreme cleaning.

Pros: Nothing

Cons: The front desk person was so rude

Pros: Great location and price is always reasonable

Cons: The people in the next room partied all night long until the next morning and the staff did nothing to shut them down or kick them out. Never enough toilet paper in the room

Pros: Best thing about this hotel was leaving it.

Cons: It is a filthy dump.

Pros: Price range is great, staff is very accommodating

Cons: TV kept messing up, not enough toilet paper in the room,and the shower leaked all night

Pros: location was the main reason for stay

Cons: there are so many things, elevator was broken during the whole stay, due to covid, this was ok. there were no pots or pans, silverware etc. the room for being a smoke free location was terrible. even with clean sheets the pillows were unbearable.

Pros: Clean enough and close proximity to airport.

Cons: Dirty carpets

Pros: We were so exhausted from our travels, and hotel employee let us check in early. We were so relieved and happy with our room. The location is great; lots to eat nearby on foot.

Cons: Would have enjoyed a 2nd night.

Pros: Close proximity to airport.

Cons: Broken stove, no coffee pot, lumpy pillows, giant bags of trash outside doors! This should have been $---/night, not $---!!! Way overpriced for this low budget accommodation. We'll never stay at an Extended Stay Hotel after this first and last experience!

Pros: Quick check in

Cons: Everything was fine. She keep in mind just a smile will make a better day

Pros: Easy check in

Cons: Lots of damage in room including broken towel rod, lamp was hanging on by a thread and broken.

Pros: Location

Cons: This hotel was dirty and nasty. We had move room rooms cause the first room wasn't clean at all and smelt really bad. The second room wasn't much better but it was a little cleaner.

Pros: The hotel room had a large fridge with a separate freezer compartment and a stove.

Cons: The lobby was not clearly marked from the outside, the exterior of the hotel was very dirty with trashcans overflowing, lots of people smoking, the tub and faucets in room were full of grime and had not been thoroughly cleaned. No 24/7 front desk.

Pros: The room was cleaned every single time I returned.

Cons: N/A

Pros: Nothing!! It was horrible

Cons: The free breakfast is only coffee! Nothing else. The towels were dirty and black

Pros: Average place, looks better online

Cons: Looks like cheap hotel. Had ONLY less than half a roll of toilet paper. Luggage rack inside closet was broken, I took pictures and had to report it before leaving, did not want to be charged for it. Only coffee, bread and bagels for breakfast

Pros: Location

Cons: Not clean at all, never stay at this hotel again I was just a mess

Pros: Nice staff, 5 min to Target and Costco, 5 min to Airport

Cons: 7 or 8 guys who stay on the 3rd floor looked like drug-dealers or something. They kept talking about Cocaine and Guns. They appeared around 9 pm and played music loudly and fight each other, yelled, smoked at the 3rd floor hall way until 2 am.

Pros: Location

Cons: Yes, the staff member who checked me in was cold and unfriendly. There was no toilet paper in our room and she said well you can walk down here to get it. Like aren’t they supposed to make sure the rooms are stocked before a new guest comes?

Cons: Staff wasn't friendly and lacked customer service skills. Room was dirty and items from a previous stay were left.

Pros: Staff addressing quickly dirty room i was initially given. Appreciated the laundry area.

Cons: The random people coming off the street frequently attempting to intermingle with hotel guess.....very scary.

Pros: The room was clean and you had a few eating places within walking distance.

Cons: They could do better with cleaning up the trash in the trash cans in front of the hotel a little better.

Pros: Proximity to airport

Cons: Just basic . Not overly clean. Used towels left from past guest .

Pros: Location

Cons: No cable

Pros: close to the airport

Cons: Lived up to the 2 star rating.

Pros: The location was the best for us. The room,itself was nice.

Cons: Yes! No hangers, no breakfast snacks, no coffee one day, dripping faucet, no stopper or screen in sink, poor tv, bad service for kitchen items- asked 3 times before we got some.

Pros: No,

Cons: Dirty bed linen with stains and hairs

Pros: LOCATION

Cons: I thought it was over priced..

Pros: Checkin with Maggie was exceptional . Knowledgeable and helpful about the area , and accommodations .

Pros: It has a kitchenette

Cons: I don't feel 2 starts is accurate for this hotel. You have to ask for coffee makers, cups, etc. Only a bar of soap in the bathroom. Roof was damaged in our room. Told we had a queen, was actually a full. Wouldn't recommend.

Pros: The bed.

Cons: Not really it was fine. I really didn't spend much time at the hotel

Pros: Good bed. Close to the airport. Nice little kitchen.

Cons: Lousy pillows. Rather cheap furniture. Absolutely no dishes in the kitchen.

Pros: Convenient Location

Cons: Walls are thin and you could here everything happening around you.

Pros: It was close to our location.. and close to freeway.

Cons: Room had no coffee maker, trash in walkways.. elevator very dirty..

Pros: The manager was very courteous and accommodating. The room size was perfect and as well as the kitchenette.

Cons: The staff lady that works around 7am was extremely rude. She made it seem like when I called, it was an inconvenience.I do not believe my room was cleaned when I checked in; There were tiny hairs in the bathroom sink, no pillow cases and stains everywhere

Pros: Good Ac and confort

Cons: Bathroom door broke

Pros: I liked location n staff. Clean

Cons: Very little breakfast

Pros: Nothing

Cons: To start off they gave our room to another person we had booked the room in 2 weeks advance then we get to the room and there was water allover the restroom horrible place expected more was very dossapointes