Pros (+) The room was nice enough and the breakfast was good.
Cons (-) I was charged a $75 pet fee for a single night stay. Doubled the price of the room! Total ripoff!
3 stars
Chase Suite Hotel El Paso
Photos of Chase Suite Hotel El Paso
Overview
Chase Suite Hotel El Paso is an all-suite hotel in the western part of Texas. There are studios or two-bedroom suites that guests will feel at home in, thanks to well-equipped kitchens, breakfast bars, and fireplaces that add to the comfort of the atmosphere.
The hotel has 200 guest rooms. The choices are renovated studio suites, studio kings, studio one queen ADA, two-bedroom suites, or original studio suites. Guests will find all the dishes and cookware needed to prepare full meals. There are three flat-screen TVs in the two-bedroom suites. There are also amenities that include climate control, pillowtop mattresses, premium bedding, free WiFi, work desks, and so much more.
There is a free breakfast every morning and a free evening reception at night hosted by Chase Suite Hotel El Paso. Guests can use any of the barbecue grills that are located on the property as well. Meals can easily be prepared in the rooms and stored afterward in the full-sized refrigerator. Other options for dining in the area include Track One, West Texas Chophouse, Famous Dave’s Bar-B-Que, and Cattle Baron Steak & Seafood that are all within 15 minutes of the hotel on foot.
Everyone staying at Chase Suite Hotel El Paso has the benefit of using a nearby fitness center for free. There’s an outdoor pool on the property that has sun loungers for guest use. Business travelers will have a business center that’s open all the time, a meeting room, two conference spaces, and a computer station to use. Some of the popular attractions around are the El Paso Zoo, Fort Bliss, and The Fountains at Farah.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Chase Suite Hotel El Paso
- Outdoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business centre
- Flat-screen TV
- TV
Kitchen
- Wine glasses
- Dishwasher
- Oven
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
General
- Fireplace
- Seating area
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Basics
- Free Wi-Fi
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Hypoallergenic
- Private entrance
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Workspace
- Desk
Things to do
- Gift shop
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Chase Suite Hotel El Paso
8.6
Very good
422 verified ratings
Wonderful
243
Very good
55
Good
42
Okay
24
Fair
23
Mediocre
12
Poor
23
Summary of reviews
Guests say
Guests primarily liked the hotel's convenient location, as it was close to the airport and had a pleasant atmosphere. The cleanliness of the rooms received praise as well, with many mentioning that they found the rooms to be tidy and comfortable. However, several guests expressed dissatisfaction regarding the service, highlighting issues with room maintenance and charges that felt excessive, particularly related to a pet fee. There were also concerns raised about noise levels and the overall safety of the area surrounding the hotel, detracting from the overall positive experience.AI-generated from customer reviews
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Score by provider
8.6 out of 10
61 reviews
7.1 out of 10
5 reviews
All reviews
Pros (+) The rooms were clean and comfortable, but they need some updating.
Cons (-) I left my phone charger at the room, but I called the hotel and asked them to hold it for me until I came back from my trip. When went back to retrieve it no one knew of the request and of course I never recovered the item.
Pros (+) The rooms where great, very roomy
Cons (-) We call a couple of times for the toilet wasn't working well and the phone didn't worked for two days. They also should leave an extra tissue box just in case we run out of it so we don't have to bother housekeeping. Specially when the phone is not working.
Pros (+) Location was good, They are pet friendly.
Cons (-) Room had a roach problem. Toilet was not bolted down good. AC did not work well. Wall were very thin could hear everything in the room above. There were many young men loitering around at midnight did not give you a safe feeling.
Pros (+) Everything
Cons (-) N/a
Location
6791 Montana Avenue, El Paso, TX 79925
What's nearby
- Fort Bliss Museum4.8 km
- El Paso Community College5 km
- El Paso Zoo5.4 km
- Chamizal National Memorial6.3 km
- Anson Mills Building9.7 km
- Plaza Theatre9.7 km
- El Paso Museum of Art9.8 km
- Cathedral Parish of Saint Patrick9.8 km
- El Paso Holocaust Museum & Study Center9.8 km
- Abraham Chavez Theater9.9 km
- Williams Convention Center9.9 km
- Railroad and Transportation Museum10 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Chase Suite Hotel El Paso
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in El PasoGood to know
Value for money | 8.6 |
|---|---|
Distance to downtown | 9.5 km |
Nearest Airport | El Paso |
Distance to airport | 2.3 km |