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Distance to airport
|"Location and staff were excellent"||(in 33 reviews)|
|"Breakfast was delicious and free!"||(in 26 reviews)|
|"Heated pool was amazing."||(in 38 reviews)|
|"The room was dirty."||(in 37 reviews)|
|"Loud Music @ Lounge."||(in 4 reviews)|
|"The hotel felt rundown"||(in 19 reviews)|
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The location was the only good thing about this hotel.
The staff was rude and unattentive. Very very few spoke any English or even understood it. Shower head was broken and was not fixed when asked. Was only given 3 pillows for a king size bed and 2 people. Bar was only open 5-10 m-f. Hotel listed restaurant and the restaurant has been closed since February. The morning checking out, the hotel was doing some sort of construction above my room AT 7AM!!! When called and complained about the noise, the front desk said they would check on it and have it stopped. I called 3 times within 2 hours and the noise and pounding only got worse with each call. The front desk never called me back or told me that it was construction. I had to go and see for myself what the deal was. The pool was ungodly cold and the hot tub was boiling hot. The pool table was missing a q ball. This place was only meant for people to sleep in and that's it. Worst hotel I've been to.
Don't take upgrades
Was offered an upgrade for Valentines day, roses, champagne, chocolate and breakfast for another $39 for the night. Well come Valentines day, no chocolate or flowers or champagne. Go to front desk, oh myst have been a misunderstanding, no flowers, here's your chocolate, a $2.99 heart box with maybe 5 chocolates, go find your champagne downstairs at the club, go to club, what champagne? No champagne glasses, we'll find some and take to your room, never showed up. And oh yeah to top it off, room air filter was so dirty, airconditioner wouldn't cycle correct. When we got ice, next morning stuff floating around in the water, oil and just yuck, made me throwup thinking we used it in our drinks the night before.
Welcome to one of the best hotels in El Paso, TX near the airport; the Best Western Plus El Paso Airport Hotel & Conference Center! With the El Paso International Airport just a few minutes away, frequent fliers can enjoy an ideal location. Being one of the preferred hotel’s near El Paso International Airport & near El Paso Children’s Hospital, it regularly welcomes medical tourists and guests visiting loved ones. Since the hotel is near Fort Bliss, the local staff is proud to play host to those who serve our country. Many guests consider us one of the best hotels in El Paso, TX for it’s pleasant stay, on-site dining & free Wi-Fi access. Whether it’s a special event at the University of Texas at El Paso that brings travelers to the town, or they’re simply passing through on a cross-country road trip, the Best Western Plus is surely an El Paso, TX hotel you will love. We are also a hotel with a meeting room, conference center in El Paso, TX making it the perfect choice for your work travel. Rated by guests as being one of the best hotels in El Paso, TX near the airport, we have something for everyone, like an indoor/ outdoor pool and an outdoor fire pit. The El Paso Convention Center is in the neighborhood. Cielo Vista Mall, the largest shopping mall in El Paso is just two miles away. We are one of the most pet-friendly hotels in El Paso. Guests enjoy taking advantage of the plush pillow-top mattresses and luxury amenities. The hotel also has a 24-hour fitness center. We are also a hotel with a meeting room, conference center in El Paso, TX making it the perfect choice for your work travel. Also being a pet friendly hotel in El Paso, TX makes us just the right choice for your next trip.
based on 342 reviews
Value for money
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Most Popular Landmarks
- Western Playland Amusement Park 2.1 km
- Ascarate Park 3.1 km
- El Paso Zoo 5 km
- Fort Bliss Museum 5.8 km
- Chamizal National Memorial 5.9 km
- Magoffin Home State Historic Site 8.2 km