A bit hit and miss
Staff were great, we had some issues but they fixed them quickly. Service was good Reception was manned after midnight and check in was pretty quick No lift but staff took my bags which I appreciated Rooms were spotlessly clean, hot water and plenty of good quality towels in bathroom. Bottled water and tea and coffee making facilities in the room Comfy bed.
We booked an airport transfer to pick us up at midnight. In the week before flying I checked the details of transfer and reservation and got email confirmation. But on arrival no car, I called and they sent one but we were hanging around for 20 to thirty mins which after midnight isn't what you want. At hotel no record of our booking, and we were asked to pay the driver when our confirmation stated the transfer was free. BUT they did sort it out quickly. Breakfast was average to poor. Pancakes were inedible. Omelette okay. No lift but staff will take your bags. Wi fi is free but I found it so slow to be unusable Is it worth $165 u.s per night. I don't think so but in Africa's inflated hotel economy it's pretty much what that rate gets you.
With a stay at Lake Heights Hotel Entebbe in Entebbe, you'll be near the airport, just a 1-minute walk from Lake Victoria and 9 minutes by foot from Entebbe Golf Club. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Based on 20 reviews
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