3 stars
The Senate Hotel
Providence Road, Off Mg Road, North End, Ernakulam 682 018, India
Ernakulam, India
See location+91 484 306 1333Photos of The Senate Hotel
Amenities at The Senate Hotel
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Business centre
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
General
- Executive lounge access
- Family rooms
- Fireplace
- Seating area
- Garden view
- Sofa
- Soundproofing
- Tile/marble floor
- City view
- Storage available
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Dining area
- Dining table
Bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled Access
- Elevator
- Upper floors accessible by elevator
- Private entrance
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Alarm clock
- Sofa bed
- Clothes rack
Family friendly
- Babysitting or child care
- Baby safety gates
- Child-safety socket covers
- Complimentary breakfast
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Outdoor furniture
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Desk
Health and safety
- Safe
Reviews of The Senate Hotel
6.3
Okay
58 verified ratings
Wonderful
15
Very good
6
Good
4
Okay
10
Fair
4
Mediocre
3
Poor
16
Summary of reviews
Guests say
Guests appreciate the hotel's convenient location and accessibility, with nearby food options and public transport. However, they express significant dissatisfaction with the service quality, citing slow responses and untrained staff. Cleanliness is also a major concern, with reports of dusty rooms and unkempt facilities. Overall, while the hotel has potential, it requires substantial improvements in service and maintenance to enhance guest satisfaction.AI-generated from customer reviews
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Location
Providence Road, Off Mg Road, North End, Ernakulam 682 018
What's nearby
- St. Mary's Syro-Malabar Catholic Cathedral Basilica0.7 km
- Durbar Hall Art Gallery1.9 km
- Ernakulam Shiva Temple2 km
- Ernakulam Junction Metro Station2.2 km
- St George's Church Edappally4.8 km
- Thamaramkulangara Sree Dharma Sastha Temple7.4 km
- Abad Nucleus Mall7.5 km
- Sree Poornathrayeesa Temple8.1 km
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Senate Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Senate Hotel
Nearby hotels and places to stay
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See most recommended stays in ErnakulamGood to know
Value for money | 6.8 |
|---|---|
Distance to downtown | 2.0 km |
Nearest Airport | Kochi |
Distance to airport | 22.4 km |
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