I checked out a day early and I asked for a refund of one day. Was told I had to contact Expedia. Well contacted Expedia and they could not get a hold of a manager. So I am out the 100.00 or so dollars for the night I didn't stay. Shady...
It was clean and convenient.
Mrs. Nicky, the front desk assistant, was professional, courtesy and helpful. She was welcoming and friendly and helped us with places to eat. She is a definite asset to Best Western Plus.
Overall was good, but...
Good value. Bed was REALLY COMFORTABLE! Breakfast was good but they ran out of a lot of stuff and staff had to continually be asked for more and was very slow. Place was clean and newly remodeled. Pool was indoors, but no hot tub :( overall the place was very clean and staff was pleasant, but bring your own pillows and blankets.
It took a very long time to check in because there was a long line and only 1 person behind the counter (like 40 minutes). There were no sheets, blankets or pillows in the room for the pullout couch- and when we called the desk they were out of pillows (and when the people we were called for theirs, they were out of blankets!).
Welcome to the Best Western Plus Fairburn-Atlanta Southwest! Hotel in Fairburn convenient to downtown Atlanta, 100% non-smoking Best Western Plus Fairburn-Atlanta Southwest knows how to provide the best guest experiences. Our hotel's location near the Atlanta Hartsfield -Jackson International Airport (ATL) and I-85 makes us an easy choice if you're traveling to or from Atlanta. Corporate travelers enjoy access to quality business amenities, such as 650 square feet of meeting space and the 24-hour business center in the hotel's lobby. Fairburn's central location near corporate business parks like US Foods CSX, Cooper Lighting, Nestle/Purina Pet Food Company and Excel Logistics/Sabre helps you spend less time on the road and more time with clients. From the World of Coca Cola to the historic Fox Theatre, there's an attraction for all of our hotel's guests. Fairburn, GA is 17 miles from the heart of Atlanta, so it's easy to visit top spots like the Georgia Aquarium or see the media in action at the CNN Center. Sports fans love being within a short drive of Phillips Arena, the Braves' Turner Field and the Falcons' Georgia Dome. While lodging at our hotel in Fairburn, guests can start each day with a complimentary hot breakfast and newspaper. Stay connected with free high-speed Internet access from the comfort of your room or suite. Book a quiet room at the Best Western Plus Fairburn-Atlanta Southwest today! Enjoy your stay.
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