Good to know
|Distance to city centre||0.7 km|
|"Staff all great and attentive."||(in 304 reviews)|
|"Staff impeccable, hotel beautiful."||(in 56 reviews)|
|"very freindly staff ,excellent breakfast."||(in 159 reviews)|
|"Steam room wasn't working."||(in 8 reviews)|
Time of year
Show reviews that mention
|breakfast was good||in 215 reviews|
|car park||in 15 reviews|
|comfortable bed||in 160 reviews|
|comfortable room||in 226 reviews|
|falmouth||in 13 reviews|
|good choice||in 10 reviews|
|good gym||in 42 reviews|
|great food||in 109 reviews|
|public areas||in 20 reviews|
|recommend this hotel||in 117 reviews|
|room and spa facilities||in 262 reviews|
|spa facilities||in 93 reviews|
|staff were friendly||in 398 reviews|
|steam room||in 43 reviews|
|swimming pool||in 213 reviews|
Everything. This is a great hotel. Friendly service, clean and good food. What else do you need!!
Nothing, everything was great.
I thought the hotel was great and the staff were very professional and friendly
Staff put corrective action in place for issues below.
We had an issue at breakfast, with a long wait followed by cold food which had clearly been left standing for a while. However this was very positively addressed. The room had no aircon, so was very warm at night, even in October
Staff couldn't do enough for us, friendly, welcoming and attentive. Room and all facilities tastefully decorated to a high standard and spotlessly clean. Food scrumptious and beautifully presented, all locally sourced.
Staff were nice, they did try to rectify the issues we had. Food was good. Pool was nice.
Plugs in the room were in the wrong places so needed an extension to get to a mirror the dry hair. Bath panel was cracked had a hole in it and had glue all over it. The shower was not as described. Bathroom grouting was very rough and unfinished. Pool floor was dirty, had a nicotine patch stuck to the floor, dirt and dead daddy long legs in the corner. Night porter took 30 minutes to get our key when we got in late and grinned at the situation. All in all DEFINITELY NOT worth the £144 we paid.
With a stay at Merchants Manor in Falmouth, you'll be by the sea, just a 1-minute walk from The Lizard and 12 minutes by foot from Falmouth Aquarium. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
based on 841 reviews
Things to Know
- Friendly service
- Comfortable beds
- Nice building
Policies vary by room type and provider.
Most Popular Landmarks
- Gyllyngvase Beach 0.6 km
- National Maritime Museum 0.8 km
- Swanpool Beach 0.9 km
- Pendinnis Castle 1.9 km
- Maenporth Beach 2.9 km
- St Anthony's Lighthouse 4.2 km
|Newquay St Mawgan||32.9 km|
|Penryn Penmere, Cornwall||0.6 km|
|Falmouth Town, Cornwall||0.7 km|