Excellent service by owners
The service was great, they kindly picked us up from the airport at 1am, and helped us printing a document, their treatment was very warm. The place has a good location, a 10-15 min walk take you to the cable car for the old port (or the donkey station), there is also a bus stop in the route to Oia next to the hotel. Also nearby you can see the sunset next to a beautiful church.
Pillows could be a little softer :-)
Policies vary by room type and provider.