Personnel unavailable most of the time. Both mornings, no one at the front desk for over 15 minutes. First morning, key would not open the fitness room. Waited 20 minutes for staff to open door. Turns out no guest key would open door. Then, equipment in room horrible. Equipment worn out. Treadmill would not work at all---safety key missing. Checked out without any employees around at 4 AM.
It was quiet, despite the freeway being next to the hotel. Pool and jacuzzi were good. The breakfast was good. The staff was responsive to our concern
We had issues with the lack of toilet paper in the bathroom. The toilet was not flushing appropriately, and the bathtub drain stopper was broken.
Stay in the heart of California at Holiday Inn Express® Hotel & Suites Fresno Northwest-Herndon. Surrounded by the Sierra Nevada mountains to the east and the Pacific Ocean to the west, the Central Valley offers hiking in Yosemite and snow skiing at China Peak. Use our shuttle service to FAT airport or businesses such as Producers Dairy, Saladinos, Costco, El Mexicano or Foster Farms. Kaiser, St Agnes and Childrens Community Hospitals are close. Granite Sports Complex is 10 minutes away and Regional Sports Complex is 20 minutes away. Visit the fascinating Forestiere Underground Gardens, check out Fresno Art or Veterans Memorial Museum, or be entertained at the Fresno Zoo. Watch a Grizzlies baseball game at Chukchansi Park, Falcons baseball at Selland Arena, or a Fuego soccer game. Sneak in a round at Riverside Golf Course. Shop at Marketplace at El Paseo or River Park. Enjoy concerts at SaveMart Center. Tour The Madera Wine Trail or drive the Blossom Trail. Catch a Broadway show at Towers Theatre or enjoy nightlife at theTower District. Enjoy the beauty of Kearny or Woodward Park. Fresno State, Fresno City, and SCCCD are within 20 minutes. Work out in our Fitness Center before a complimentary breakfast and relax by our outdoor pool. Choose our hotel with a mid-week reception from 5-7 pm.
Based on 124 reviews
Value for money
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