Value for money
Distance to city centre
Distance to airport
|"Thank you San Luis!"||(in 8 reviews)|
|"Amazing staff so warm and welcoming!"||(in 99 reviews)|
|"It’s a great place to stay."||(in 4 reviews)|
|"No fridge or microwave"||(in 4 reviews)|
|"No refrigerator in the room."||(in 45 reviews)|
|"We had bugs in our room."||(in 45 reviews)|
|pool area||in 216 reviews|
|staff was very friendly||in 214 reviews|
|great room||in 158 reviews|
|refrigerator in room||in 154 reviews|
|ocean view||in 131 reviews|
|service not too good||in 88 reviews|
|beautiful hotel||in 85 reviews|
|swim up bar||in 57 reviews|
|great food||in 53 reviews|
|great restaurants||in 34 reviews|
|early check||in 28 reviews|
|fridge or microwave||in 20 reviews|
|room was clean||in 18 reviews|
|san luis||in 18 reviews|
|sliding glass door||in 16 reviews|
|galveston||in 12 reviews|
|great place||in 6 reviews|
|resort fee||in 6 reviews|
|great time||in 5 reviews|
No air conditioner first night
Pool, cleanliness. Overall resort feel without having to travel far from Houston area.
Normally the check in process is 100% smooth. The one time I decided to do something special for my fiancé and upgraded to a club 10 room , I was met with hostility and a very unsatisfactory check in process. We will still continue to visit, but in the future hope to have a better time. My fiancé enjoyed the visit, I on the other hand felt short changed.
The ocean view
The staff especially Brent made every efforts to provide us with a great experience and accommodation even though kayak reserved the wrong room from the original reservation.
Kayak over sold and caused us to waited an extended period of time while the staff had to frantically move people around in Oder to give the correct room, like we booked, since we had two young children. I tried calling the kayak help line but the help desk personnel were hard to understand, that only added to the frustration since we had just drove 5 hours to the site
Paying for the Pool
The pool area was amazing. Great view of the beach (across the road), beautiful landscaping, swim-up bar, very clean, obvious attention to detail. Especially appreciated the adults-only area. The pool area justified the steep price in spite of a very average room.
The room was perfectly acceptable, but unremarkable. It was well-kept enough, and the decor was modern. But the rooms showed its age in the ceiling and walls. Although huge, the room was not well-designed. There was only a single hook in the bathroom and no towel bar of any sort. The appointments looked as though they belonged in a smaller room. For the steep price, I expected more of the room.
will never stay here again
Bed was extremely uncomfortable and room was not clean and had damp musty odor. Had to call desk to have room cleaned after our room was skipped. Had to call again to have sheets and towels delivered. Lots of young staff but no supervisors to handle problems were available. Pool was small and dirty. High Price doesn't not mean better service. Stay somewhere else!!!
worst hotel experience ever
the terrible customer surface. the unsafe overly heated rooms for our children. the fact that I still have not received a call back from jake the manager since the night we arrived. we were verbally promised a comp but this has not occurred. our dozens of calls have not been returned
This hotel was amazing! It met all expectations and then some. The room was updated, and well appointed. Views from the 15th floor were incredible and nearly 360 degrees. The lobby was equally amazing. The pool was our favorite part. It was well heated and comfortable. The air temp was in the high 50s, and we stayed nice and warm in the water. The staff was equally amazing. Angelique (pool staff) was equally charismatic and attentive! She paid special attention to my kids and made the trip even better for them. Overall, a great trip.
No refrigerators in the room
The view, staff were very friendly
No makeup mirror in bathroom, additional counter space in bathroom. Very nice but expensive.
The pool is great . The Itialian restaurant was a huge hit with our son saiid the pizza was amazing.
He air condition was super loud and could not sleep. There were roaches in our room.
Very nice hotel, ok staff, exaggerated breakfast &
Overall this was a very nice hotel. We stayed on the 16th floor which is considered their VIP floor. It was nicer then the others. Party of the resort is made up of condos which makes the hotel appear bigger then it is. The food at the bistro was amazing. HUGE portions! The room service was ok. Not the most friendly staff. The pool was really nice, heated and lit. Great swim up bar.
The staff at the front desk were not the friendliest. Very short and easily irritated. There is a resort tax/fee on almost every purchase. Also the snacks that they mention on the VIP levels are merely bottled water and candy. The breakfast is muffins and coffee. Not really a balance for the buck.
The San Luis Resort, Spa & Conference Center is a historic upscale, yet welcoming hotel located on scenic Galveston Texax. It offers a plethora of rooms, services, and amenities suited for both leisure and business travelers of all types and sizes.
This resort has all non-smoking rooms that offer a residential feel and are equipped with state-of-the-art amenities. It also offers a "Best Rate Guarantee" and price matching for guests. Each room features a work desk and chairs, morning newspaper delivery, Keurig coffee machines, plush robes, flat screen TVs, hairdryers and an iPod docking station. Business travelers can take advantage of the hotel’s 200,000 square feet of meeting space, equipped with audio/visual technology and catering services.
Guests looking to relax can indulge in the hotel’s on-site spa, the Spa San Luis. This space combines nature with traditional spa remedies. Its services include a unique array of Asian and European massages and facials, body scrubs, wraps, and hydrotherapy baths. There is also a fitness center, a salon and a retail boutique that guests can peruse.
The San Luis Resort, Spa & Conference Center has over 10 casual and fine-dining options on-site for guests. Recipient of the AAA Four-Diamond Award and chosen as one of the “Top Ten Texas Steakhouses,” The Steakhouse provides an extraordinary eating experience. The Grotto is another wide recognized restaurant serving traditional and modern Italian cuisine. For something more casual, guests can visit Blake’s Bistro and Cup + Cone, or stop by the San Luis Bar for live entertainment and handcrafted cocktails.
The San Luis Resort is conveniently located in Galveston, offering guests close access to award winning beaches, restaurants, shopping, and entertainment like the Moody Gardens Golf Course and Galveston Island’s Historic Pleasure Pier.
based on 559 reviews
Value for money
Policies vary by room type and provider.
Surprise your loved one with a weekend away to Galveston Island, and reserve the Romance Package for some quality time together. The package includes a guest room decorated with rose petals, champagne and chocolate-covered strawberries on arrival, and the indulgence of breakfast in bed. The package also includes a complimentary moonlit drive along the seawall in a classic Bentley, and one night’s stay in a deluxe room. Guests will receive discounts if you book at least 21 days in advance, or if you stay for more than three nights.
During the summer, The San Luis Resort Spa Conference Center has a daily schedule of activities to keep children entertained on holidays. Activities include arts and crafts, face painting, yoga classes for kids, and outdoor games. Kids will love toasting s’mores at the Cove by the pool and outdoor screenings of family movies on the promenade lawn at dusk.
The San Luis Resort is a dog-friendly hotel and welcomes your four-legged friends to spend time with you on holidays. There is a maximum of two dogs per room, and each must weigh less than 25 lb. There is a designated pet relief area behind the hotel, where bags and bins are provided. Dogs should be fully vaccinated, must always be on a leash, and are not allowed in the restaurants, spa or pool area. A cleaning fee will be incurred for all pets staying at the hotel.
The San Luis Resort is an accessible resort, and has ADA compliant guest rooms to accommodate differently abled guests. Accessible guest rooms have 32-inch doorways and bathrooms with grab bars. There are accessible routes from the entrance to all the public spaces of the resort, including the restaurants, business center, spa and swimming pool. A swimming pool hoist is also available so that people with mobility issues can also enjoy the pool facilities. Accessible parking spaces are available and wheelchair-friendly transport can be organized on request. Visual strobe alarms have been installed, televisions have closed captioning decoders, TTY telephones are available, and alarm clocks with sound and a vibrating pad have been provided.
If you’re looking a place for some family fun, the Galveston Island Historic Pleasure Pier is only 2 miles from the resort along the Seawall Boulevard. Spend the day shopping, dining, and going on rides, from carousels and Ferris wheels to wild roller coasters. Book the Pleasure Pier Package for one night’s stay in a room with ocean views, all-day ride passes at the Pleasure Pier for four people, and a dining gift card to spend at one of the resort’s restaurants, cafés, or bars.
The San Luis Resort Spa & Conference Center is located at 5222 Seawall Boulevard, 4 km from the centre of Galveston. Fort Crockett is the closest landmark to The San Luis Resort Spa & Conference Center.
Check-in time is 4:00 PM and check-out time is 11:00 AM at The San Luis Resort Spa & Conference Center.
Yes, The San Luis Resort Spa & Conference Center offers free Wi-Fi.
No, The San Luis Resort Spa & Conference Center does not offer free parking.
No, The San Luis Resort Spa & Conference Center does not offer free airport shuttle service.
The San Luis Resort Spa & Conference Center is 61 km from Houston Hobby. The San Luis Resort Spa & Conference Center is 94.2 km from Houston George Bush Intcntl.
No, pets are not allowed at The San Luis Resort Spa & Conference Center.
Yes, The San Luis Resort Spa & Conference Center has a pool on-site.