Glasgow SUV Rentals

Cons: The people at front desk were rude form beginnging tell all the customers that a van will be picking them up and when ever one of us called to ask where it was they said oh you must of just missed it. Then proceed to tell me that they charge extra for Amex, when I booked it with Amex. Then for insurance they show me some guys lettter that he brought from his insurance that states my Amex covers insurance . Dropped off car with less gas ( my mistake), I asked to refill it I was verybrudeky told no and then told to get off property because he didn't like the tone I used when I asked. Car was inspected before they threatened me. Then get an email that a tire wall was ripped, with a pic of a tire . Charged me an extra 270 pounds. This whole experience is ridiculous and all charges has been stopped by my credit card.

Cons: I had no idea I would need to pay another £50 for collision damage waiver (or, put full value of car on the credit card!) because it had been booked through kayak, a US based company. Apparently the CDW is included in the price with UK companies only (as it was when I used the rental company 2 months ago) - so beware, or rent direct from easirent. I would use the company again, but not, obviously, with the American company. This should be much more prominent in any website.

Cons: Wouldn't accept the insurance that comes with American Express cards. Didn't have the car that I reserved. I went back to the airport and rented from Enterprise. The person in front of me in line also left without picking up his car. I will never consider Easirent again.

Cons: Our flight was delayed and after 2 hours they gave our car away once we arrived they really up sell and twist words around. It wasn't till I asked for breakdown of charges I realized they were charging me the full price of the car they gave away along with the new charges for a lot more expensive car not happy. They new we had been traveling and exhausted and they used that to their advantage

Cons: Pickup: At Glasgow airport I walked all the way to the rental center, only to find out that Eisirent wasn't represented there. Was told by the helpful people that I had to call them to be picked up. Had to find a phone number for the local branch. Was then told to go all the way back and wait at Parking Garage 2. Sat there a long time until thier driver came from the opposite direction and said I was supposed to wait on the park's other side...... When I asked the representative during pickup why all this wasn't detailed in the confirmation email, he said it was Kayak's responsibility, and that Kayak is known to be problematic..... I countered that if Eisirent wants a smooth and welcoming process for its customers, Eisirent itself should send an email regarding pickup, especially since they are aware that Kayak doesn't do it. He had no answer..... No spare tyre in the car. Was told to call them in case of need. Of course, according to Murphy's Law, the next day had a flat tyre.....out of the blue. Called them. Was transferred four times. Waiting + towing + replacing took 4 !!!! hours. With a spare tyre it would have taken 14 minutes.............. Eisirent dropoff point at Edinburgh's airport - poorly signed.

Cons: It ended up costing more than double more than what we actually booked...!

Cons: I was definitely overcharged. It cost me over 200 pounds for one day of rental which is ridiculous!

Cons: I didn't rent the car, the company don't allow me because I am only 21..

Cons: We requested a 7 seater but when we arrived, it was not available. We got a substitute but it was cramped even though it was a larger vehicle (one row of seats was missing 8n the Transporter). We managed to get it exchanged in Edinburgh (rented in Glasgow) but was told the wrong location to go so it took us several hours of our vacation time to do this. There was no manual in the vehicle so when the tire pressure light came on, we inflated the tires and had to stop frequently to make sure that everything was still okay. Return office in London is not well marked and instructions on where to park car not clear.

Cons: Car didn't function properly. Needed service. Employee spent more time pushing insurance coverage on its than checking for damage that existed on the car. When we felt uncomfortable with the situation and wanted to cancel, they were going to charge the entire rental. Had to be picked up by calling them at an international destination.

Cons: They didn't even have the car we booked (7 person) on site, despit having booked it weeks in advance. They gave us a 5 person car, tried to tell us it was better than the one we booked and if we wanted the 7-seater we would have to come back to the airport at night and hopefully one would be ready. Then they added extra fees for "minimum required legal insurance", saying we were quoted the wrong amount because we booked on the US site (we have French drivers licenses). Disappointing.

Cons: Our flight was delayed, so they gave away our car.

Cons: I was ripped off again. The second time this has happened to me in Glasgow, UK. At the end of the rental, I was charged for scratches on the wheel rim which I did not cause. All of the wheels had scrapes and scratches on them. The person checking me in only looked at ONE rim and pointed out several scratches which he said "looked new". They charged me GBP 120.00 for the scratches, and a GBP 55.00 fee for "damage processing". How ridiculous. I am going to contest these charges, because I did not drive up on curbs or otherwise damage this rim. I only parked in the hotel parking lot and at the COSTCO parking lot, both of which had parking slots and no curbs.

Cons: Upsaling left and right - apparently prepurchasing the insurance with Kayak was insufficient. Also some how the model car we were upgraded to didn't have GPS so yet another upcharge. The reservation was for ~$150 online, final charges were nearly $450!

Cons: Guy at counter rude. Woman at parking lot lied about petrol tank level.

Cons: The rental was MUCH more costly than what was advertised and the bill that came afterwards was very hard to understand. They press you to add insurance and then there are increased taxes and fees that you don't know about. The bill was about 25% more than we were expecting. Pretty frustrating... and expensive.

Cons: The site says the office is in the terminal. It was not. Just a Hirt walk. But still misleading. The wait to pick up the car was long. It cost way more than the original quote. And the directions for drop off were easily missed. I found it more by luck than by following the roadside directions.

Cons: Took us 3 people to ask where to drop off the car. Not a simple system.

Cons: I was charged for a scratch that was on the bottom of the front bumper and possibly already on the car prior to my renting it. It was so low that I had to bend over to see it.

Cons: Being told 4 times that I would definitely need a bigger car. That I shouldn't even take this car on the motorway since it's too small. That I'll get bad mileage and will pay more in fuel with such a small car. All of these being lies. Also was told I MUST return the car empty. When I tried to ask why she said "that's how we do it here". Later realizing I'd paid for a tank of gas upfront she never mentioned. Terrible experience with this agent and understand upselling, but not bold faced lies and misleading.

Cons: Having to pay for a child’s car seat and pay so much for insurance.

Cons: Service.

Cons: The person at the desk refused to give us the car when we landed, saying that we had to wait for four hours in the airport or forced us to be charged an extra $150.

Cons: No

Cons: When we dropped off our car we informed the guy inspecting the car of the absolute horrible GPS and the windshield wiper fluid that smelt like cat pee. He just said oh, okay! Then he started the car and used the windshield wiper fluid and said "yep, it stinks" and then handed us out receipt and walked away!

Cons: Nothing.

Cons: They charged us for damage that we definitely did not do.

Cons: I never received the car. The airport wouldn’t give it to me. I spent 360GBP for a taxi from Glasgow international to Inverness.

Cons: Upon return they point out a tiny tear in the drivers side tire. I'm talking 1cm deep and 3cm wide, in the tread (not side wall). Was told it would be a discussion but by the time I got off my flight home I had been charged $2000CAD and was only left a 30 second voicemail. Unbelievable.

Cons: I ended up paying more than double of the original booking price.

Cons: I chose this company because it was listed as at the terminal. It wasn't. I had to call them three times to be picked up. It took 45 minutes after discovering they weren't at the airport. No floor mats and they were going to charge a cleaning fee if the carpets weren't clean upon return. It was bloody raining all week. That's why you have floor mats.

Cons: Employees working at the agency tried to scare me off for me to take a full insurance and pay a lot of money. I walked out of the agency and went renting somewhere else where they didn't try to influence me through fear mongering.

Cons: Stay away from Green Motion Car Rental at all costs. Awful experience, awful customer service. Downright lies spewed at pick up. Saying I needed a passport to rent car, but would waive requirement if I paid 300 pounds. Would not accept my credit card, but would take my Debit card for an extra charge per day. Very rude to me when all of this was questioned saying it was in the small print of their terms. Please remove this car rental company from your advertising.

Cons: To be open later than 8 pm as they are at an airport they cancelled our reservation for all three days 4 hours after we hadn’t picked it up .

Cons: the daily insurance add on is a total rip off

Cons: They gave me a truck instead of the car I reserved, given this when the tail gate support came off, I got charged for the dysfunction with the tailgate.