Rooms Make yourself at home in one of the 12 guestrooms featuring espresso makers. Rooms have private furnished balconies or patios. Bathrooms feature separate bathtubs and showers, designer toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Business}, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Property Location Located in Grabouw, The Residence Boutique Hotel (Pty) Ltd is in the suburbs, a 1-minute drive from Elgin and 6 minutes from Eskom Palmiet Visitor Centre. This 5-star hotel is 2 mi (3.2 km) from Oak Valley Estate and 3.1 mi (5 km) from Cape Floral Region Protected Areas. Dining Satisfy your appetite for dinner at Eats11, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Optional Charges Airport shuttle fee: ZAR 800 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 6:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed LGBTQ friendly Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Masks are compulsory at the property Reservation might be required for some facilities onsite Food service has been amended for enhanced safety