Hyatt Regency Gurgaon

Hiccups in service and facilities

Clean hotel will big rooms in a quiet location. Friendly staff.

Swimming pool is distance and isolated. Should be made more gregarious instead of a water tank. Staff needs a little more spoken English Training The cold water stopped middle of the night for 2+ hours and maintenance took 30 minutes to arrive at 1.30am. The room cleaning arrived at 9.30am waking up residents The phone line was faulty. Several calls required before reception was audible. No apologies came from the manager. Manager was not present as well