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|Distance to city centre||3.9 km|
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The switch little too high tech to our liking as at 1 time,the switch couldnt turn off certain lights and hanged till we asked someone from hotel to settle the matter.. breakfast is similar almost every day, as we are chinese, at least we eat hot noodles, porridge.. minus these, one left with some bread, limited cupcakes, breakfast cereals and choices of eggs you prefer.. wouldnt call it good spread of choices. I booked through booking.com and was told I cant enjoy the Accor clubppoints...
The staff were incredibly helpful and the room was spotless and cosy.
The breakfast could have had more western options considering it's a French brand.
Location is ok. In the city. Walk 15 minutes to reach West Lake. Room is clean, no smell, toilets, showers modern. Functional. Manager was kind enough to extend checkout to 2:30pm.
No built in storage. Very limited storage. Shower pressure wasn’t that strong as I took a room on the highest floor. This hotel caters for locals. Don’t expect too much interaction if you don’t speak Chinese. I am ok as I can manage with my limited vocabulary.
The room was nice. Despite being near a main road the room was silent due to having two layers of windows. This is nice for China where its often hard to have a long lie due to car horns blaring 24 hours a day. The fully automatic Japanese style toilet is totally new to China as well. Air conditioning is excellent.
Breakfast was a bit simple. No cheese and only a limited selection of bread and fruit.
DO NOT TRY THIS HOTEL! It’s totally different from other Mercures! The room is tooooooooo small!!! I just like sleep in a coffin!!! And the service was bad :( Besides, the room was too dirty and I waited for nearly 1h to clean up!
Located in downtown Hangzhou, Mercure Hangzhou West Lake has 292 guestrooms featuring classic French design and modern facilities. Facilities include a Western restaurant in the lobby that serves buffet breakfast daily and our fitness centre on the top floor, which overlooks West Lake.
based on 5,639 reviews
Things to Know
- Nice building
- Impressive bathroom
- Modern Hotel
Policies vary by room type and provider.
FAQs when booking at Mercure Hangzhou West Lake
Where is Mercure Hangzhou West Lake located?
Mercure Hangzhou West Lake is located at No 3 Zhonghe North Road, 3.9 km from the centre of Hangzhou. Hangzhou China Silk Town is the closest landmark to Mercure Hangzhou West Lake.
When is check-in time and check-out time at Mercure Hangzhou West Lake?
Check-in time is 2:00 PM and check-out time is 12:00 PM at Mercure Hangzhou West Lake.
Does Mercure Hangzhou West Lake offer free Wi-Fi?
Yes, Mercure Hangzhou West Lake offers free Wi-Fi.
Does Mercure Hangzhou West Lake offer free parking?
No, Mercure Hangzhou West Lake does not offer free parking.
Does Mercure Hangzhou West Lake offer free airport shuttle service?
No, Mercure Hangzhou West Lake does not offer free airport shuttle service.
How far is Mercure Hangzhou West Lake from the airport?
Mercure Hangzhou West Lake is 25.5 km from Hangzhou. Mercure Hangzhou West Lake is 102.5 km from Yiwu.
Can you bring pets to Mercure Hangzhou West Lake?
No, pets are not allowed at Mercure Hangzhou West Lake.
Does Mercure Hangzhou West Lake have a pool?
No, Mercure Hangzhou West Lake does not have a pool on-site.
Reviews about Mercure Hangzhou West Lake
Most Popular Landmarks
- Hangzhou China Silk Town 1.2 km
- Wulin Square 2 km
- Hangzhou Opera 2 km
- China Academy of Art 2.1 km
- Hangzhou Tower Shopping Mall 2.1 km
- Baochu Pagoda 2.2 km