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Value for money
Distance to city centre
Distance to airport
|"Super friendly and helpful staff"||(in 117 reviews)|
|"Extremely friendly staff, great location!"||(in 65 reviews)|
|"Great value for money."||(in 8 reviews)|
|"Room are small, bad smells."||(in 25 reviews)|
|"The breakfast was a minor disappointment."||(in 16 reviews)|
|"Hot and cold water tricky"||(in 8 reviews)|
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The location of the hotel is great! It´s in the middle of the old quarter, so lots of bars, restaurants and shops are close by.
When they showed us our room, it was completely messy and not yet prepared with fresh sheets,... The walls are quite thin so you hear basically everything that´s going on (flushig toilets,...). The breakfast is Asian, they did not even have butter or juice, what I personally don´t like, but therefore you get a good feeling what Asians take for their breakfast. We booked our room in usd and wanted to pay in vnd and asked for the actual vnd price on Saturday - on Sunday morning, when we had to pay, the exchange rate was completely different (to our disadvantage) and we had quite a long discussion.
The location. In the heart of the old quarter, very 'local' for walking about (beware pickpockets) but you will need transport for going further afield. Reception staff very helpfull.
We booked a suite but this does not exist at this hotel. Most of the items listed as inclusive (Safe, tea/coffee, hairdryer, newspapers, etc etc) They even tried to charge airport transfers as an extra, again included in suite price. When I spoke to the manager by phone he had no knowledge of what was on the website. Felt slightly 'ripped off'.
Staff and management were thoughtful and pleasant. They were professional and most spoke English very well. I would highly recommend this hotel to my friends.
Good location near the center
insects in the bathroom and in the hall
The hotel lived up to its advertisement - good facilities, accessibility and conducive for a short break
based on 425 reviews
Value for money
Policies vary by room type and provider.
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Most Popular Landmarks
- Thang Long Water Puppet Theatre 98 m
- Bach Ma Temple 0.5 km
- Hoan Kiem Lake 0.5 km
- St. Joseph Cathedral 0.6 km
- Hanoi Old Quarter 0.7 km
- Dong Xuan Market 0.8 km