Good to know
|Distance to city centre||3.5 km|
|"loved the hotel staff!!"||(in 147 reviews)|
|"All staff were amazing."||(in 303 reviews)|
|"Really nice rooms, clean, comfortable bed."||(in 124 reviews)|
Time of year
Show reviews that mention
|beautiful hotel||in 230 reviews|
|beautiful room||in 335 reviews|
|breakfast was good||in 203 reviews|
|centrally located||in 13 reviews|
|coffee shops||in 44 reviews|
|comfortable bed||in 185 reviews|
|customer service||in 59 reviews|
|halong bay||in 24 reviews|
|kiem lake||in 9 reviews|
|location in the old||in 326 reviews|
|old quarter||in 124 reviews|
|place to stay||in 338 reviews|
|small alley||in 21 reviews|
|soft linens||in 18 reviews|
|staff was very friendly||in 416 reviews|
I read quite a few bad reviews before staying here so was quite sceptical about what to expect. I stayed here with my sister in the Premier Balcony room for three nights. This hotel is located down a small side alley in a great location. There is a Circle K just around the corner and lots of very good local restaurants. The hotel staff went above and beyond to accommodate us. They allowed us to check in early and also gave us an hour leeway to check out at 1pm instead of the usual 12pm. The room was a great size, light and spacious with a small balcony overlooking the rooftops. The bed was gigantic with huge luxurious pillows. The bathroom came fully equipped with shampoo, body wash, toothbrushes, toothpaste, comb, razor, etc. The towels were changed daily and there was an option to request the bedding to be changed. Tea and coffee making facilities were provided alongside two bottles of water per day. Milk, ice and other small items were available at request, free of charge. The buffet breakfast was simple but good. There were options for eggs (any style) French toast, pancakes, and pho. Alongside this there was help yourself cereal, tea & coffee, fruits, pastries, bread, yoghurt, and salad. The server allowed us to order multiple items off the breakfast menu. The thing that really stood out to me was the incredible service the staff gave. They recommended restaurants, looked up where the nearest MB bank ATM was for me, and when on the last day, an hour before we were due to leave for the airport, I had lost my reusable water bottle, the receptionist called round every place I’d been that day and asked them if they had it. Eventually on the fifth phone call a restaurant confirmed they had found my bottle. Our airport transfer driver swiftly hopped onto a motorbike to go and collect the bottle, brought it back and then took us to the airport. I was so impressed at how much effort they put in to such a small task.
There were no faults during my stay. I was very happy with everything about this hotel.
The staff were very helpful
Clean , comfy , adorable staff
The staff were really friendly and helpful the hotel room is excellent value for money. Quite close to the centre have to say this was a great find in our time travelling through Hanoi.
The only thing I can say in anyways not good about this hotel is the breakfast was average but was still respectable.
Clean, comfortable : great bed, excellent water pressure cold and hot, safe in the room, rich and tasty breakfast (do not miss the pancakes) and above all helpful and welcoming staff.
Staff were very nice to help booking a bus to Cat Ba island for us. Lovely indoor design of the whole building. Bed is super comfy.
A bit hard to find the location.
Located in Hanoi (Hoan Kiem), Noble & Swan Boutique Hotel is within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
based on 1,227 reviews
Things to Know
- Friendly service
- Great reception
- Comfortable beds
Policies vary by room type and provider.
Reviews about Noble & Swan Boutique Hotel
Most Popular Landmarks
- Hanoi Old Quarter 105 m
- St. Joseph Cathedral 0.5 km
- Bach Ma Temple 0.6 km
- Vietnam Military History Museum 0.7 km
- Thang Long Water Puppet Theatre 0.7 km
- Hoan Kiem Lake 0.8 km
|Hanoi Noibai||21.4 km|
|Haiphong Catbi||94.2 km|