Good to know
|Distance to city centre||3.8 km|
|Nearest Airport||Hanoi Noibai|
|Distance to airport||21.1 km|
Time of year
Show reviews that mention
|ended up staying||in 5 reviews|
|friendly staff||in 404 reviews|
|good breakfast||in 106 reviews|
|great location||in 151 reviews|
|halong bay||in 14 reviews|
|heart of the old||in 19 reviews|
|lovely hotel||in 142 reviews|
|map with directions||in 2 reviews|
|noisy in the mornings||in 6 reviews|
|old quarter||in 53 reviews|
|rooms were clean||in 58 reviews|
|visit hanoi||in 5 reviews|
|welcome drinks||in 11 reviews|
Great property, excellent staff and service
Nothing worth writing about
I gave 5 times a 10. It’s just a fantastic hotel, everything was perfect. The people (very helpful and friendly), great location, very nice breakfast area (8th floor with a nice view) and a very nice and comfortable room!
This is the perfect hotel! The staff treat you like family and nothing is too much trouble. The rooms are very clean and the beds super confortable. We have stayed at this hotel several times and it never fails. The breakfast in the rooftop restuarant caters for both western and Asian tastes and is high quality. Dining in the restuarant is also a treat. The hotel is in a great spot. In the heart of Ancient town and walking distance to all the attractions. This trip we had a late flight back to Australia and we offered showers hors after we had checked out.
There is nothing I can fault with this hotel.
Amazing customer service. Advice and tips given on where to visit in Hanoi. Extremely helpful staff, they book tours, restaurants and taxis for guests. Room was great value for money. Location was perfect for exploring the old quarter and other parts of town. We also ate in the hotel restaurant the food was great and good value. Breakfast was good and they gave us breakfast to take away upon our early checkout. If you are looking to stay in Hanoi stay here!
The staff (especially Jenny) were so friendly and very helpful, they assisted with any requests we had and gave us good suggestions for eating out. The breakfast was amazing.
With a stay at Serene Boutique Hotel & Spa, you'll be centrally located in Hanoi, within a 10-minute walk of Dong Xuan Market and Hanoi Old Town Night Market. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 1,264 reviews
Things to Know
- Friendly atmosphere
- Clean rooms
- Impressive bathroom
- Friendly service
Policies vary by room type and provider.
Reviews about Serene Boutique Hotel & Spa
Most Popular Landmarks
- Hanoi Old Quarter 316 m
- Bach Ma Temple 393 m
- Dong Xuan Market 0.5 km
- Thang Long Water Puppet Theatre 0.7 km
- St. Joseph Cathedral 0.7 km
- Vietnam Military History Museum 0.8 km
|Hanoi Noibai||21.1 km|
|Haiphong Catbi||94.2 km|