Serene Boutique Hotel & Spa

16-18 Bat Su, Hanoi, Vietnam
+84 439 234 288

Cheapest
rate per night

9.4

Excellent
based on 1,264 reviews
Serene Boutique Hotel & Spa - Hanoi, Vietnam
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Priceline C$ 60
Hotwire C$ 90
Priceline
Hotwire

Good to know

Distance to city centre 3.8 km
Location rating 9.5
Nearest Airport Hanoi Noibai
Distance to airport 21.1 km

Rooms

Check-in
Check-out

Superior Rooms

C$ 60+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 60 per night
IMAGE
Unknown
C$ 90 per night

Reviews

Traveller rating

300
22
1
1
0

Time of year

Traveller type

Show reviews that mention

+
ended up staying in 5 reviews
friendly staff in 404 reviews
good breakfast in 106 reviews
great location in 151 reviews
halong bay in 14 reviews
heart of the old in 19 reviews
lovely hotel in 142 reviews
map with directions in 2 reviews
noisy in the mornings in 6 reviews
old quarter in 53 reviews
rooms were clean in 58 reviews
visit hanoi in 5 reviews
welcome drinks in 11 reviews
  • Excellent
    Aug. 2019
    10.0

    Great property, excellent staff and service

    Nothing worth writing about

  • Excellent
    Aug. 2019
    10.0

    I gave 5 times a 10. It’s just a fantastic hotel, everything was perfect. The people (very helpful and friendly), great location, very nice breakfast area (8th floor with a nice view) and a very nice and comfortable room!

  • Excellent
    Jul. 2019
    10.0

    This is the perfect hotel! The staff treat you like family and nothing is too much trouble. The rooms are very clean and the beds super confortable. We have stayed at this hotel several times and it never fails. The breakfast in the rooftop restuarant caters for both western and Asian tastes and is high quality. Dining in the restuarant is also a treat. The hotel is in a great spot. In the heart of Ancient town and walking distance to all the attractions. This trip we had a late flight back to Australia and we offered showers hors after we had checked out.

    There is nothing I can fault with this hotel.

  • Excellent
    Jul. 2019
    10.0

    Amazing customer service. Advice and tips given on where to visit in Hanoi. Extremely helpful staff, they book tours, restaurants and taxis for guests. Room was great value for money. Location was perfect for exploring the old quarter and other parts of town. We also ate in the hotel restaurant the food was great and good value. Breakfast was good and they gave us breakfast to take away upon our early checkout. If you are looking to stay in Hanoi stay here!

    Nothing!

  • Excellent
    Jul. 2019
    9.5

    The staff (especially Jenny) were so friendly and very helpful, they assisted with any requests we had and gave us good suggestions for eating out. The breakfast was amazing.

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About

Overview

With a stay at Serene Boutique Hotel & Spa, you'll be centrally located in Hanoi, within a 10-minute walk of Dong Xuan Market and Hanoi Old Town Night Market. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.4 Excellent

based on 1,264 reviews

9.7

Service

9.5

Location

7.7

Comfort

5.6

WiFi

Things to Know

  • Friendly atmosphere
  • Clean rooms
  • Impressive bathroom
  • Friendly service

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Free Wi-Fi
ATM on-site
Car rental
Internet
Concierge service
Currency exchange on-site
Laundry service
Room service
Bicycle rental
Spa
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24hr front desk
Safe
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Elevator
Massage
Laundry facilities
Hairdryer
Coffee shop
Babysitting/child services (surcharge)
Pets not allowed
Linens
Towels
Meeting/Banquet facilities

Photos

Serene Boutique Hotel & Spa - Hanoi - Bedroom All Photos (35)
Serene Boutique Hotel & Spa - Hanoi - Bathroom Bathroom (2)
Serene Boutique Hotel & Spa - Hanoi - Bedroom Bedroom (10)
Serene Boutique Hotel & Spa - Hanoi - Buffet Buffet (1)
Serene Boutique Hotel & Spa - Hanoi - Dining room Dining room (1)

Location

Most Popular Landmarks

  • Hanoi Old Quarter 316 m
  • Bach Ma Temple 393 m
  • Dong Xuan Market 0.5 km
  • Thang Long Water Puppet Theatre 0.7 km
  • St. Joseph Cathedral 0.7 km
  • Vietnam Military History Museum 0.8 km

Hanoi Travel Guide

Learn about Hanoi on KAYAK

Getting Around

Hanoi Noibai 21.1 km
Haiphong Catbi 94.2 km

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