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Overview
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Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
4 stars

Serene Boutique Hotel & Spa

16-18 Bat Su, Hanoi, Vietnam
Hanoi, Vietnam
See location+84 243 923 4288
From
C$ 45
Cheapest

rate per night

9.0
Wonderful
based on 2328 reviews
2,328 reviews
Room type
Provider
Nightly total
Superior Room
C$ 45
Double room
C$ 66
Executive room
C$ 85
13 more Serene Boutique Hotel & Spa deals
13 more Serene Boutique Hotel & Spa deals

Overview

Rating

Serene Boutique Hotel & Spa is located in Hanoi and is a short walk from Long Bien Railway Station. It also features an airport shuttle, a 24-hour reception and an express check-in and check-out feature.

A wide range of premium services are available for guests of Serene Boutique Hotel & Spa, such as babysitting/child services, a car rental desk and a concierge. Honeymoon suites are available for those looking for some added luxury.

The modern rooms at the hotel feature a mini bar and all the necessities for an enjoyable stay.

Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, ideally located for those who want to stay nearby when looking for a bite to eat. Guests can also try one of the various bars and cafés in the vicinity.

Serene Boutique Hotel & Spa is within walking distance of Hoan Kiem Lake, Temple of the Jade Mountain and Vietnam Military History Museum. The local area is also known for its extensive variety of shopping options.

Rating
9.0
Wonderful
Based on 2,328 verified guest reviews

Latest deals for Serene Boutique Hotel & Spa

Mon 31/3
Tue 1/4
Deluxe room
bed type unknown
C$ 86
bed type unknown
C$ 118
bed type unknown
C$ 118
Executive room
bed type unknown
C$ 85
bed type unknown
C$ 85
Superior Room
bed type unknown
C$ 45
bed type unknown
C$ 52
bed type unknown
C$ 54
Double room
bed type unknown
C$ 66
bed type unknown
C$ 104
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Serene Boutique Hotel & Spa

  • Spa and wellness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Services and conveniences

  • ATM on-site
  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

General

  • Window
  • Quiet street view
  • Family rooms
  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Sofa
  • Soundproof rooms
  • Lockers
  • Telephone
  • City view
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by elevator
  • Designated smoking area

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Bathrobe
  • Private bathroom

Bedroom

  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Dining

  • Wine glasses
  • Electric kettle
  • Minibar
  • Fruits
  • Restaurant

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Bicycle rental
  • Cycling
  • Cooking classes

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Spa

  • Spa and wellness centre
  • Massage

Outdoor

  • Balcony

Health and safety

  • Safe

Reviews of Serene Boutique Hotel & Spa

9.0
Wonderful
2328 verified ratings
Wonderful
1596
Very good
419
Good
188
Okay
63
Fair
25
Mediocre
15
Poor
22

Summary of reviews

Guests say
Guests generally appreciated the hotel's location, as it is conveniently located near a convenience store and walkable to attractions like Hoan Kiem Lake. Many reviews positively highlighted the friendly and helpful staff who provided good service, with some guests praising them for assistance with luggage storage and providing local recommendations. However, there were significant concerns regarding cleanliness, with reports of cockroaches, mold, and unclean towels, leading guests to feel that the hotel did not offer good value for the price paid.
AI-generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness3 out of 10
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Location

16-18 Bat Su, Hanoi

What's nearby

  • Hanoi Old Quarter316 m
  • Bach Ma Temple394 m
  • Dong Xuan Market0.5 km
  • Thang Long Water Puppet Theatre0.7 km
  • St. Joseph Cathedral0.7 km
  • Vietnam Military History Museum0.8 km
  • Hoan Kiem Lake0.9 km
  • Hoa Lo Prison Museum1.1 km
  • National Museum of Fine Arts1.3 km
  • Ho Chi Minh Mausoleum1.3 km
  • Vietnam Women's Museum1.4 km
  • Presidential Palace1.4 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Serene Boutique Hotel & Spa

Low season

February

High season

April

Average price (weekend night)

C$ 71
Cheapest month to stay with an average 1% drop in price.
Most expensive month to stay with an average 1% rise in price.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Serene Boutique Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Serene Boutique Hotel & Spa

  • If you’re after a cheap room at Serene Boutique Hotel & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in February and April.
  • The cheapest price a room at Serene Boutique Hotel & Spa was booked for on KAYAK in the last 2 weeks was C$ 72, while the most expensive was C$ 72.
  • How long should you stay at Serene Boutique Hotel & Spa? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Serene Boutique Hotel & Spa

  • Where is Serene Boutique Hotel & Spa located?

    Serene Boutique Hotel & Spa is located at 16-18 Bat Su in Hoan Kiem, 3.8 km from the centre of Hanoi. Hanoi Old Quarter is the closest landmark to Serene Boutique Hotel & Spa.

  • When is check-in time and check-out time at Serene Boutique Hotel & Spa?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Serene Boutique Hotel & Spa.

  • Does Serene Boutique Hotel & Spa offer free Wi-Fi?

    Yes, Serene Boutique Hotel & Spa offers free Wi-Fi.

  • How far is Serene Boutique Hotel & Spa from the airport?

    Serene Boutique Hotel & Spa is 21.6 km from Hanoi Noibai. Serene Boutique Hotel & Spa is 93.4 km from Haiphong Catbi.

  • How does KAYAK find such great Serene Boutique Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Serene Boutique Hotel & Spa in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Serene Boutique Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Serene Boutique Hotel & Spa.

See more FAQs

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Good to know

Value for money

9.2

Distance to downtown

3.8 km

Nearest Airport

Hanoi Noibai

Distance to airport

21.1 km

Everything you need to know for your stay in Hanoi