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Distance to city centre
Distance to airport
|"Super friendly service and good location."||(in 83 reviews)|
|"Location and extremely helpful staff."||(in 122 reviews)|
|"Great foods and value for money."||(in 14 reviews)|
|"Breakfast was really bad."||(in 26 reviews)|
|"The customer service and hotel faculties."||(in 4 reviews)|
|"They let us cancel one night in between because we booked a trip to"||(in 2 reviews)|
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This hotel is very clean, nice place in the old quarter The staff was very helpful. I couldn’t expect more. I would highly recommend this hotel to anybody :)
Nice hotel Big room with nice bancony view I will come back
Very helpful servicemindet stuff. We had to leave early for the airport. The taxi was waiting outside the entrance and they gave us breakfast "takeaway" when we left
The shower booth keeps the bathroom floor dry. Central location.
On checking in they warned me that the "standard" room i booked had received a lot of complaints and they didn't want anymore of that so they suggested i upgrade to a better room which they called "superior". And i did, and as a result i ended up paying more. The sales tactic: show the guest the "superior" room first for a psychological impact, then show him the "standard" room. And then even with the "better" room the TV didn't work and the refrigerator made so much noise i had to unplug it.
Acommodation was good. Room was big and clean just like bathroom, but there wasn't good view - ONLY another buildings stairs. Breakfast was fine but not big selection and we had to wait for some food and drinks - cups and covers wasn't there, only already used . The stuff was good and nice.
The view was only to another building on stairs so I feel like I haven't got window at all. Mould in room and bathroom. A little Slow WiFi. No cups and covers when se had breakfast.
Located in Hanoi (Hoan Kiem), The Queen Hotel & Spa is within a 10-minute walk of Hanoi Old City Gate and Hoan Kiem Lake. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
based on 1,123 reviews
Things to Know
- Friendly service
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at The Queen Hotel & Spa
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Reviews about The Queen Hotel & Spa
Most Popular Landmarks
- Hanoi Old Quarter 200 m
- Bach Ma Temple 396 m
- St. Joseph Cathedral 0.6 km
- Thang Long Water Puppet Theatre 0.6 km
- Dong Xuan Market 0.6 km
- Hoan Kiem Lake 0.8 km
|Hanoi Noibai||21.2 km|
|Haiphong Catbi||94.1 km|