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Distance to city centre
|Durham Tees Valley|
Distance to airport
|"Excellent breakfast, and helpful staff."||(in 93 reviews)|
|"Staff were very friendly ans helpful."||(in 81 reviews)|
|"Clean room most appreciated."||(in 67 reviews)|
|"Shower door coming off runners."||(in 8 reviews)|
|"Lack of the promised car parking permit."||(in 30 reviews)|
|"The shower screen was hanging off."||(in 12 reviews)|
Time of year
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Was asked to leave a night early and still waiting on the refund
Handy for the town clean rooms very friendly staff
room not properly cleaned before staying here, rubbish left in dressing table. Make up on sheets. No bath towel provided
Very clean. Friendly staff. Great value for money.
Needs a bit of repair.
nothing from the experience of staying at this hotel was likeable or enjoyable. would not recommend to an enemy never mind a friend.
Room was substandard. Vinyl coverings on furniture were peeling off and made it look unpleasant Some electrical fittings were smashed Taps in bathroom on sink broken, handle kept falling off On 3 out of the 5 days the room was not made up by housekeeping on 1 of those days housekeeper said didnt have key for room however door handle card which says please make up room ended up back in room on top of cabinet. On these 3 days no towels were replaced, or tea and coffee amenities replenished Overall considering this is rated a 4 star guest house it was a major let down Also bed may as well not of been there as it was like laying on concrete. Also other visitors are unruly and do not respect that they are in a hotel and not there home, shouting at 2am in the morning.
A stay at The Douglas Hotel places you in the heart of Hartlepool, within a 5-minute drive of Victoria Park and Ward Jackson Park.
based on 625 reviews
Things to Know
- Clean rooms
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Reviews about The Douglas Hotel
Most Popular Landmarks
- Victoria Park 0.5 km
- Hartlepool Maritime Experience 0.9 km
- Monkey Statue 1.5 km
|Durham Tees Valley||23.7 km|
|Newcastle upon Tyne||49.4 km|
|Seaton Carew||3.3 km|