Soft bed and pillows
Got to sleep in, breakfast was decent.. kinda basic n cheap, but it was ok. Staff was nice, except the lady at the front desk, she was so rude when I asked a simple question for the newspaper!
Rude lady at the front desk.
Room was clean , bed was comfortable , and staff was kind
Water pressure was a little weird still got the job done fine
Very nice room, comfortable beds, lovely and clean hot tub and pool. The cinnamon rolls are always AWESOME!
Didn't Stay, they took my money anyways...
My honeymoon flight home was delayed and whenever i realized we wouldn't make it to the hotel that night I called to cancel. Was told that the rate was non-refundable. I am a Gold IHG Rewards Club Member and am pretty unhappy with their indifferent attitude towards their customers. I have NEVER had a problem like this before, hence my continued patronage to their hotel chain... so I'm not sure if this was a site-specific policy or a Holiday Inn hotel chain policy. But it sucks. It is truly bad business. Definitely rethinking my brand loyalty.
Good price, clean, nice, friendly staff, convenient shuttle, nearby restaurants, very comfortable.
Location was great
Very thin walls could hear ppl in next room. Whom was liud
Same variety of breakfast items everyday
Week long stay at Holiday Inn
The room was pleasantly cleaned daily. Adequate workout room. Weekday staff was pleasant and accommodating.
I PRE-PAID for a week and upon arrival was told there were no more rooms available for that which I PRE-PAID. After much discussion, they found a room. The room key kept deactivating, even though it was no where near our phones. Around July 4th - it is a VERY busy hotel, lots of large families. For us, overall, it was too far out from Santa Monica, however, there is a shortage of mid-range hotels closer to Santa Monica.
Free parking Free breakfast Comfortable soft beds Close to airport Close to activities
Not a very good area.
Everything was comfortable, the breakfast was good
That the pool closed early
would stay again
Hotel wass very clean & all the staff was very nice and courteous. Free breakfast was excellent- no waffle maker but there was a wide selection of everything else and a selection of teas which you normally don't see at any other hotels. There is some family friendly fast food locations very close by & parking garage was also very close
Nothing to complain about except the rug in our room was stained so we wore shoes in the room the entire stay.
Let our complimentary shuttle bring you to the newest Holiday Inn Express & Suites LAX Hawthorne just a few miles from Los Angeles International Airport! Our new hotel is easily accessible from major freeways like 405 and 105. We are centrally located to major Los Angeles attractions such as Disneyland, Knotts Berry Farm, Universal Studios, Hollywood Walk of Fame and Magic Mountain. Come and visit nearby beautiful beaches like Santa Monica, Venice and Manhattan, and soak up the California sun! Experience great shopping at the nearby South Bay Galleria and Del Amo Mall. Our hotel is home to many prominent businesses and corporate headquarters, including Northrop Grumman, Mattel, Boeing, Raytheon, Los Angeles Air force, Spacex, OSI Systems and FedEX which are easily accessible. Our newly constructed 120 room hotel offers the fastest and most reliable free high speed Internet in the city! To help you stay fit our hotel features a 24 hour complimentary fitness center. Our state of the art meeting space can facilitate any of your business or social event needs. On the road with no laptop? Don't worry; you can print directions to local attractions and your next boarding pass in our complimentary business center. After shopping and sightseeing relax along the side of our pool and soak up the sun! Start your morning smart at the hottest free breakfast bar in town!
Based on 1,126 reviews
Value for money
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